Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We do apologize for any inconvenience matters which caused during your stay. We will share your comments into our team members, so we may improve some points which could be better in the future. Once again, thank you. We look forward for your next stay and hope it will as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Mr Danny,Greetings from Mercure Jakarta Cikini!Thank you for staying at Mercure Jakarta Cikini and taking the time to share your experience with us.We appreciate you sharing your concerns with us and sincerely hope that we could have served you better.All of your concerns will be shared to the entire team, therefore they will be motivated to improve the service in order to make your next stay a more enjoyable experience.We do hope to serve you again at the hotel, hopefully soon.Thank you and best regards,VinnaFront Office Manager

Dear Mrs. Yuki,We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stephanie MaharditaAsst Guest Experience Manager

Dear Guest,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FannieAsst Guest Experience Manager

Dear Mr. Mark,We very much appreciate your comments regarding your stay at the Mercure Jakarta CikiniIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FannieAsst Guest Experience Manager

Dear Narath,We are honored to receive a positive and perfect scores on your review post your stay at Mercure Jakarta Cikini.It is a pleasure to know that one of our valued guests had a memorable experience. I will share this into our team members.We missed you already and look forward for your next coming at very near future.Mercurely yours,Nandang PermanaOperations Manager

Dear Michelle,Thank you for your time to express your stay experience post your stay at Mercure Jakarta Cikini.We do apologize for the delay response and the inconvenience caused during your stay. We are conducting a long term project of refurbishment which is including our carpet, so it will looks fresh and proper for our guests.Thank you once again for your contribution on this. We look forward to have you here and see the improvements.Mercurely yours,Nandang PermanaOperations Manager

Dear Anonymous,Thank you for your time and we do apologize for the inconvenience which might caused during your stay.Due to there was no comments at all inside your review, it is hard for us to make a deep crawl to evaluate which part that still needs improvement.We still look forward for the opportunity that we may improve in your future reservation.Regards,Nandang PermanaOperations Manager

Dear Ms. Barbara,Thank you for your time to share your feedback on your recent stay at Mercure Jakarta Cikini.We always love to hear any kind of feedback from our valued guests. This is on of our commitments to always improve our service and products quality in the future for our guests.We missed you already! We look forward to welcoming you again in very near future and hope it will be more pleasant than the previous one.Mercurely yours,Nandang PermanaOperations Manager

Dear Respected Guest, Thank you for taking your precious time to share your stay experience by giving us your positive feedback and an almost perfect score post your stay with us. We will share your kind messages into our team members, so they will get more motivated to strive give the best service for our guests in the future. We look forward for your next stay in very near future. We wish you to stay safe and health. Mercurely yours, Nandang Permana Room Division Manager

Dear Mr. Larry, Thank you for taking your precious time in giving Mercure Jakarta Cikini your constructive feedback post your stay. We do apologize for any inconvenience matters caused during your stay. It was not our standard and please let us reassure you that we have taken some necessary actions with the Department Heads concerned to avoid any same occurence in the future. We wish you will consider to give us another opportunity to serve you better for your next stay with us in very near future. Thank you and Merry Christmas & Happy New Year. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Stephanie MaharditaAsst Guest Experience Manager

Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Stephanie MaharditaAsst Guest Experience Manager

Dear Sue, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We will share your kind messages into our team members. We wish to welcoming you back in very near future and hope the next one will be more pleasant than the previous one. Regards, Lisa Sanjoyo General Manager

Dear Gazza, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nandang Permana Rooms Division Manager

Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We will share your kind messages into our team members. We hope you will have more pleasant stay for your next coming at Mercure Jakarta Cikini. Regards, Lisa Sanjoyo General Manager

Dear Anonymous, Thank you for your kind feedback post your stay from Mercure Jakarta Cikini recently. We look forward for your next stay in very near future. We hope the next one will be more pleasant than the previous one. Best regards, Nandang Permana Room Division Manager

Dear Valued Guest, It is happy for us to know that one of our valued guests had a great stay experience while staying with us. I will share your kind feedback with all team members. So we may maintain and improve the things in the future. Once again, thank you for your kind support to our Hotel and we look forward for your next stay with us. Regards, Lisa P Sanjoyo General Manager

Dear Mr. Manssor, Thank you for have choosen Mercure Jakarta Cikini as your preferred accommodation while you were in Jakarta. We do our sincere apologize for any inconvenience matters caused during your stay. We have taken some necessary actions with the Department Head concern to solve this issue and rectify the same occurence in the future. For sure, this not our standard nor service commitment from our Hotel. We highly appreciate if you could give us another opportunities to serve you better for your next coming. Once again, thank you for your kind attention. Regards, Lisa P Sanjoyo General Manager

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nandang Permana Rooms Division Manager

Dear Mr. Shah, Thank you ocne again for giving us a very positive feedback psot your stay at Mercure Jakarta Cikini recently. We missed you already and we look forward for your next coming with the same experience as the previous one. Mercurely yours, Nandang Permana Room Division Manager

Dear Anonymous, Thank you for taking some of your precious time to share your stay experience post your stay at Mercure Jakarta Cikini recently. We really do apologize for any inconvenience matters which caused during your stay with us. It is not our standard nor Accor. We have taken some serious action to rectify the issue and ensure it will not happen anymore in the future. We hope, we may be given another opportunity to serve you better in your next plan when you are in Jakarta. Once again, thank you for your kind concern. We look forward for your next stay with us. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Hisao, Thank you for your time to share your stay experience post your stay at Mercure Jakarta Cikini recently. We do apologize for any inconvenience matters caused during your stay.We hope that we may be given another opportunity to serve you better in the future. We will share your kind feedback into our team member, so we may improve our service and product quality. Once again, thank you for your kind concern. Mercurely yours, Nandang Permana Front Office Manager

Dear Anonymous, Thank you for taking your precious time to share your experience by giving us a perfect scores post your stay at Mercure Jakarta Cikini recently. We are pleased to receive anykind of feedback from our valued. However, due to we did not find any name to make us much easier to find out your room number, in order to improve our service and re-train our team, kindly let us know by sending us an email through fom@mercure-jakarta-cikini.com. Once again, thank you for your kind concern and feedback. We wish to welcoming you back and serve you better in the near future. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for taking your precious time to share your stay experience by giving us your score. We are so regret that you did not meet your expectation during stay with us, hence we do apologize for any inconvenience things caused. However, due to we did not find any comments regarding your poor scores, it is very difficult for us to find the rootcause and rectify the same issue occurence in the future. Would you mind to give us the details through fom@mercure-jakarta-cikini.com. Your voice is highly important for us in order to improve our service and product quality in the future. Once again, thank you for your itme and understanding. We wish to welcoming you back in very near future, so we may serve you better. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Nic, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nandang Permana Front Office Manager

Dear ERIKSON MANURUNG, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nandang Permana Front Office Manager

Dear Anonymous, Thank you for your time to share your stay experience post your stay at Mercure Jakarta Cikini. We are pleased to receive anykind of feedback from our valued guests. However, we do apologize for any inconvenience matters which might caused during your stay. We look forward for your next stay with us and hope the next one will be more pleasant than the previous one. Mercurely yours, Nandang Permana Front Office Manager

Dear Anonymous, Thank you for your time to share your stay experience post your stay at Mercure Jakarta Cikini. We are pleased to receive anykind of feedback from our valued guests. However, we do apologize for any inconvenience matters which might caused during your stay. We look forward for your next stay with us and hope the next one will be more pleasant than the previous one. Mercurely yours, Nandang Permana Front Office Manager

Dear Anonymous, Thank you for your time in giving us your stay experience post your stay at Mercure Jakarta Cikini. We do apologize for any inconvenience caused during your stay, especially for the key card which disfunction and also the road project from our local government. We wish to welcoming you back in very near future, so we may improve our services and product quality. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Chee Sheng, Thank you for your time in giving us your stay experience post your departure from Mercure Jakarta Cikini recently. We are pleased to receive any kind of feedback from our valued guests. If you don't mind, what things which made you inconvenience. Perhaps we may check and coordinate with surrounding neighbor for an improvement. We look forward for your next stay with us in very near future. We hope the next one will be more pleasant than the previosu one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Bapak Adzuhri, Thank you for your time in giving us your stay experience post your departure at Mercure Jakarta Cikini recently. We are pleased to receive any kind of feedback from our valued guests. We will share your kind comments into our team members. We look forward for your next stay with us in very near future. We hope the next experience will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Lee, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We are pleased to receive any kind of feedback from our valued guests. We will share your kind messages into our team member in order to maintain our service quality in the future. Once again, thank you! We look forward for your next arrival in very near future. We hope the next experience will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We are pleased to receive any kind of feedback from our valued guests. However, we do apologize for any inconvenience which caused during your stay. Kindly to let us know your preferences upon making your future room reservation. We will share your kind messages into our team member in order to maintain our service quality in the future. Once again, thank you! We look forward for your next arrival in very near future. We hope the next experience will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We are pleased to receive any kind of feedback from our valued guests. We will share your kind messages into our team member in order to maintain our service quality in the future. Once again, thank you! We look forward for your next arrival in very near future. We hope the next experience will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Daniel, Thank you for taking some of your precious time to share your experience post your stay at Mercure Jakarta CIkini recently. We are pleased to know that one of our valued guests had a great eperience during staying with us. However, we do aplogize for any inconvenience matters which might caused during your stay. I wll share your kind messages into our team member for better improvement in the future. Once again, thank you. We look forwad for your next stay with us in very near future and wish it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We do apologize for any inconvenience matters which might caused during your stay. We will share your comment into our team members for any improvement needed. We look forward for your next visit and hopefully it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us your feedback and an almost perfect score post your stay at Mercure Jakarta Cikini recently. We will share your positive comments into our team members. We wish to welcoming you back here in very near future and hope it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Charlotte, Thank you for your precious time in giving us your positive reviews and perfect score post your stay recently. We look forward for your next stay in very near future. Wish the next one will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time to share your stay experience post your stay recently at Mercure Jakarta Cikini. We look forward for next stay with us in very near future and we hope the next one will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Soleman, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini. We look forward for your next stay in very near future. Hopefully it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We do apologize for any inconvenience matters which caused during your stay. We will share your comments into our team members, so we may improve some points which could be better in the future. Once again, thank you. We look forward for your next stay and hope it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Subin, Thank you for your time in giving us your feedback post your stay at Mercure Jakarta Cikini recently. We do apologize for any inconvenience matters which caused during your stay. We will share your comments into our team members, so we may improve some points which could be better in the future. Once again, thank you. We look forward for your next stay and hope it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Anonymous, Thank you for your time in giving us a perfect score 5/5 post your stay at Mercure Jakarta Cikini recently. We look forward for your next stay in very near future and hope it will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Denny, Thank you for your time to share your experience with perfect score 5/5 post your stay recently. We look forward for your next stay and hope it will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Dear Rob Mac, Thank you for your kind feedback and giving an almost perfect score for Mercure Jakarta Cikini on Expedia. It is always a great pleasure to receive any kind of feedback from one of our valued guests. For sure, I will share your kind messages into our team member, to give them more motivation to maintain the extra miles for our guests. Once again, thank you for the review. We look forward for your next stay and hope it will be more pleasant than the previous one. Kind regards, Lisa P Sanjoyo General Manager

Dear Rob Mac, Thank you for your kind feedback and giving an perfect score for Mercure Jakarta Cikini on Expedia. It is always a great pleasure to receive any kind of feedback from one of our valued guests. For sure, I will share your kind messages into our team member, to give them more motivation to maintain the extra miles for our guests. Once again, thank you for the review. We look forward for your next stay and hope it will be more pleasant than the previous one. Kind regards, Lisa P Sanjoyo General Manager

Dear Anonymous, I am concerned and deeply apologetic to learn that you have to experience a situation which is below our standard of service. We have taken notes on the concerns raised regarding the service of our staff and personally addressed this issue related departments to ensure the standards are implemented accordingly mainly related to service in our hotel, especially regarding the room amenities and the room preference should be same with the guest request. Moreover, We always treat guest's feedback as one a way to improve our facilities and service level. Once again thank you very much for your time to let us know your feedback. Hopefully, Mercure Jakarta Cikini will be become your preferred option of your accomodation in Jakarta in your next visit. Best regards, Lisa Sanjoyo General Manager

Dear Mohammed, Thank you for your time to share your experience post your stay at Mercure Jakarta Cikini recently. It is a pleasure to always receive any kind of feedback from our valued guests. We do apologize for any inconvenience matters which might caused during your stay. We have taken some necessary actions with Department Head concern to rectify the issue happen again in the future. If you give us another opportunity to serve you better, we will be very grateful. Once again, thank you for your review. We wish to welcoming you back in very near future and wish it will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager