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Hotel Kristal

4.0 star property
Hotel Kristal invites travelers to enjoy scuba diving adventures or poolside relaxation, just a short distance from Ragunan Zoo and Blok M Square

Choose dates to view prices

This welcoming retreat features a poolside bar and international dishes at The Kafe. Guests can book spa treatments like body scrubs or join snorkeling excursions. The hotel offers free in-room WiFi, and families appreciate the playground and available childcare services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$1,043
NT$1,262 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for 3 Bedroom Deluxe

Premium bedding, minibar, in-room safe, desk

3 Bedroom Deluxe

  • Sleeps 4

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

7.4 out of 10
Good
(13 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe | Premium bedding, minibar, in-room safe, desk

Two Bedrooms Deluxe

8.0 out of 10
Very good
(1 review)
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)

Premium bedding, minibar, in-room safe, desk

Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)

10.0 out of 10
Exceptional
(1 review)
  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedrooms Superior

Premium bedding, minibar, in-room safe, desk

Two Bedrooms Superior

  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)

Premium bedding, minibar, in-room safe, desk

Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)

  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 3 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

3 Bedroom Suite

  • Sleeps 4

View all photos for 2 Bedroom Deluxe

Premium bedding, minibar, in-room safe, desk

2 Bedroom Deluxe

  • Sleeps 2

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

  • Sleeps 2

View all photos for Studio Suite, 1 Twin Bed

Studio Suite, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed) | Premium bedding, minibar, in-room safe, desk

Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms (Twin Bed)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite

  • Sleeps 2

View all photos for Studio Twin Bed

Premium bedding, minibar, in-room safe, desk

Studio Twin Bed

  • Sleeps 2

View all photos for 3 Bedroom Deluxe Twin

Premium bedding, minibar, in-room safe, desk

3 Bedroom Deluxe Twin

  • Sleeps 5

View all photos for 2 Bedroom Deluxe Twin

Premium bedding, minibar, in-room safe, desk

2 Bedroom Deluxe Twin

  • Sleeps 2

View all photos for Studio Room With Pool View

Premium bedding, minibar, in-room safe, desk

Studio Room With Pool View

  • Sleeps 2

View all photos for Studio Room With Garden View

Premium bedding, minibar, in-room safe, desk

Studio Room With Garden View

  • Sleeps 2

View all photos for 2 Bedroom Suite With Garden View

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite With Garden View

  • Sleeps 2

View all photos for 3 Bedroom Deluxe With Street Garden View

Premium bedding, minibar, in-room safe, desk

3 Bedroom Deluxe With Street Garden View

  • Sleeps 2

View all photos for 2 Bedroom Suite With Pool View

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite With Pool View

  • Sleeps 2

View all photos for 3 Bedroom Suite With Garden View

Premium bedding, minibar, in-room safe, desk

3 Bedroom Suite With Garden View

  • Sleeps 2

View all photos for 2 Bedroom Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

2 Bedroom Deluxe With Pool View

  • Sleeps 2

View all photos for 2 Bedroom Deluxe With Garden View

Premium bedding, minibar, in-room safe, desk

2 Bedroom Deluxe With Garden View

  • Sleeps 2

View all photos for 3 Bedroom Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

3 Bedroom Deluxe With Pool View

  • Sleeps 2

View all photos for Two Bedroom Superior Room

LCD TV

Two Bedroom Superior Room

  • Sleeps 4

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About the neighborhood

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

  • Cilandak Town Square
    19 min walk - 1.6 km
  • Fatmawati Hospital
    4 min drive - 1.4 km
  • Museum Reksa Artha
    5 min drive - 2.1 km
  • Nusantara Eye Clinic
    6 min drive - 1.5 km
  • Poins Mall
    9 min drive - 2.5 km

Restaurants

  • Starbucks
    2 min walk
  • Bakmi Berdikari 4
    3 min walk
  • Levant Boulangerie
    2 min walk
  • Sliced Pizzeria
    2 min walk
  • Soto betawi P.pinang
    5 min walk

About this property

Hotel Kristal

Other perks at this hotel include:
  • A children's pool
  • Free self parking
  • Buffet breakfast (surcharge), tennis courts, and airport pick-up service (surcharge)
  • Supervised childcare (surcharge), a billiards/pool table, and a banquet hall
Other amenities include:
  • Childcare services and free infant beds
  • Shower/tub combinations, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Separate dining areas, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Satu Lagi Bar
  • The Deli
  • The Kafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Yes, this property has a children's pool.

How much does it cost to stay at Hotel Kristal?

As of 2026/5/12, prices found for a 1-night stay for 2 adults at Hotel Kristal on 2026/5/13 start from NT$1,043, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

Yes, there's a shuttle from the airport to the hotel that runs on request.

This family-friendly hotel is located in a state park.

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Reviews

Hotel Kristal Reviews

8.4

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 94 out of 257 reviews
Rating 8 - Good. 119 out of 257 reviews
Rating 6 - Okay. 29 out of 257 reviews
Rating 4 - Poor. 7 out of 257 reviews
Rating 2 - Terrible. 8 out of 257 reviews

Reviews

Verified

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere .
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mohamed Kotharisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & location, friendly Staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great Staff

Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.
Stayed 5 nights in May 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Good breakfast, big room but there was a wet foot smell in our room
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Family Stay at Kristal Hotel!

We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service, amenities
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Emelie Marjorie Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Orie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like this hotel never disappointed…👍👍👍
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Nome

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mohamed Kotharisa

Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Right hotel for business trips
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Mohamed Kotharisa

Liked: Amenities
Gd location
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Nugroho Arie

Liked: Cleanliness, amenities, property conditions & facilities
I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends.
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Lina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and doesn’t look like the pictures showed in Expedia.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel needs some TLC

The size of the apartment was fine but it is tired and can use some renovation.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Gautama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Nobuaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are kind.

I appreciate the staff's response. Thank you for your kindness.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Kevin Sui Kuan

Disliked: Cleanliness, property conditions & facilities, room comfort

Old …

Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Stayed 1 night in Aug 2022