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百麗宮飯店的評分

4 out of 5
百麗宮飯店
Jl. Gajah Mada No. 126, Gajah Mada, Jakarta

評論

6.8
10 分，有夠讚；34 則評論中有 3 則" "
8 分，不錯哦；34 則評論中有 11 則" "
6 分，一般般；34 則評論中有 16 則" "
4 分，不太好；34 則評論中有 3 則" "
2 分，很糟糕；34 則評論中有 1 則" "

6.8/10

整潔度

7.4/10

員工素質

5.4/10

設施服務

6.2/10

住宿環境和硬體

6.6/10

環保程度

評論

6/10 一般般

oi li，Hong kong

於 2019 年 9 月住了 14 晚

6/10 一般般

Dennis

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Cleaning stuff for friendly
於 2024 年 1 月住了 6 晚

6/10 一般般

Kirana

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
A Mix of Good and Bad
We stay three nights at Grand Paragon hotel,. The room is cosy and quite clean except I notice a few tiny cockraches around and some of the towels and bedsheet or blanket have stains which should not give to guests for using.
於 2023 年 2 月住了 3 晚

2/10 很糟糕

Corrinne，Fort Lauderdale

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Poor service and unreliable amendities
於 2022 年 11 月住了 14 晚
Hanang 於 2022年12月21日回覆
Dear Mrs. CorrinneWarm Greeting From Grand Paragon Hotel JakartaFirst of all we just want to say thank you for staying at our Hotel. And at this moment we also want say sorry for your uncomfortable during your stay. All your complaint that time we try to do the best also we try to upgrade your with the rest of your booking date. And we hope it will not happen to you anymore. Please let me know if you want to stay with us again. Once again we say sorry to Mrs. Corrinne. See you and we are ready to serve you when you stay with us again.Best Regards,Hanang SamudraFront Office Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚

4/10 不太好

Pieter

家庭旅遊
於 2021 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
タオルについて、バスタオル1枚しかなく、フェイスタオルおよびハンドタオルは、置いて欲しい。
於 2020 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

6/10 一般般

真實旅客

親子旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Con: air con needs time to be cool. At least half day. Pro: near city and staff is very friendly.
於 2019 年 10 月住了 2 晚

6/10 一般般

soo wei

喜歡：整潔度
於 2019 年 9 月住了 3 晚

8/10 不錯哦

WAJDI

喜歡：員工素質
於 2019 年 8 月住了 2 晚

6/10 一般般

真實旅客

biasa
biasa
於 2019 年 4 月住了 1 晚

6/10 一般般

真實旅客

biasa
biasa
於 2019 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
biasa
biasa
於 2019 年 3 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice new cosy hotel
The hotel is new and rooms are clean. daily making of room abit slow but acceptable. Location is a big challenge. Always have traffic jam. But along Jl Gajah Mada is where some eateries and night entertainment are.
於 2019 年 2 月住了 2 晚
Best regards, Syahrir Arief General Manager 於 2019年3月31日回覆
Dear Mr David, Thank you for taking the time to review us and for choosing to stay with us on your business trip. Regarding the shortcomings you experienced during the stay, please accept our sincere apologies as these were not up to our standards. This review has been shared with the team for immediate improvement including the guest services, which we agreed that we should have not make you waiting. Should travels bring you back to Jakarta, we hope for another opportunity of welcoming you and your partners in a more pleasant stay experience.

6/10 一般般

真實旅客

評価可もなく不可もなく
値段は高くもないが安くもない。 スディルマンからの接続は良い。 ショッピングモールが建物内にあるので便利だが食事は選択肢が少ない。
於 2018 年 11 月住了 1 晚

10/10 有夠讚

LEE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
깔끔하고 합리적인 호텔
괜찮았습니다. 조식도 좋았어요.
於 2018 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
利用しやすいホテル
sudirmanからkotaへの行きやすい動線上にある。 値段は安いが見栄えもする。 利用し安いホテル
於 2018 年 12 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
cukup
cukup
於 2018 年 10 月住了 1 晚

4/10 不太好

katsushige

不喜歡：住宿環境和硬體和客房舒適度
立地だけは良い
wi-fiはほとんど繋がらない。冷蔵庫は電源は入るが全然冷えない。ドアは蹴らないとしまらない。 中国人が夜中に騒ぐ。なかなか東南アジア的なホテルだった。
於 2018 年 7 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
If only water and wifi good, it is the best hotel
Hotel located in centre of city, nearby to most attraction, shopping mall and entertainment. Staff and crew services are great too. But the hotel is quite old, you can see from the first step in the room. There is no power plug beside bed. Water pressure not strong sometime none, can you believe it happen during shower? Although Wifi is provided, most of the time there is no internet. Breakfast is ok, combination of western and local food. Got hot coffee and tea, with juices.
於 2018 年 1 月住了 2 晚
Luthfan 於 2018年1月30日回覆
Dear our valued Guest, Thank you for taking your time to write this review, we are glad to hear that you like our location, staff services, and breakfast. We sincerely apologize for the problems you encountered with water and wifi. We are looking into these problems and hopefully it will be solved soon. We look forward for a chance to serve you again. Best regards, Grand Paragon Hotel.

8/10 不錯哦

WAJDI

喜歡：員工素質
於 2018 年 1 月住了 2 晚
Luthfan 於 2018年2月2日回覆
Thank you for your time by giving us a review, we are glad that you had a pleasant experience while staying with us. We look forward for a chance to serve you again, thank you.

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：員工素質
於 2017 年 10 月住了 1 晚
Dear our valued guest, We would like to thank you for your generous review. We are looking forward for a chance to serve you again. Thank you for staying with us. Best regards, Grand Paragon.

4/10 不太好

Peter，Washington, DC

不喜歡：整潔度、員工素質和住宿環境和硬體
Many Cockroaches in Executive Deluxe Room
I stayed 2 nights in an executive deluxe room. I found a cockroach inside the room, followed by many of them. I reported the issuue to the front disk staff who just laughed. Because I was upset from the fact that one of the cockroaches passed by my eye when i was looking through the door nador, I asked for the duty manager. He apologized and promised to change the room. I returned to the room, packed my stuff, and waited 3 hours (no eating, no sleeping), but no response. At 11 pm, the housekeeping service asked my permission to clean the room and I dissmissed him. I coukd not stay longer in my second day of stay and left the hotel early morning.
於 2017 年 8 月住了 2 晚
Luthfan 於 2017年9月15日回覆
Dear Mr Peter, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. We are trying our best to make sure these kinds of problem will not happen again. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Ok hotel
Nice view from the breakfastroom!

6/10 一般般

Pak Ahmad

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Not enough facilties in room. Poor lighting.
On check in I was given a windowless room. Next day I requested to change the room. Yes I was given a room with a window with an additional payment. Both rooms have low water pressure and poor lighting. Not enough towels. Not enough electrical points for your needs. No kettle. The room was over priced. Not recommended.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Yap

喜歡：整潔度和員工素質
Stayed indoors as there's the anti-Chinese Riot. Even managed to get a room upgrade.

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
町の中心地にあり移動に便利
従業員の対応がよく各部署とも言葉が通じなくとも親切です。あと部屋がもう少し明るくなるとよいと思う。スーパーマーケットが隣接していてべんりです。

6/10 一般般

sho

不喜歡：住宿環境和硬體和客房舒適度
便利だけど価格に見合わない設備
TRJマンガブサール駅のすぐ近く。隣にスーパーマーケットや近くにスタバ、バーガーキングが あり便利。　冷蔵庫があるのは良い点だが、窓なしの部屋で価格に見合わない気がする。 クーラーの効きが悪く、調整もできない。

6/10 一般般

Salahuddin，Singapore

Reasonable rates..
The rates are reasonable. Easy accessibility by taxi as the Hotel is in the main road. It seems the rooms have no windows. (I have stayed there twice, both time my room has no windows). The aircon is lousy; it took about 4 hours to get cool.

8/10 不錯哦

ＥRＯたぬき，日本

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
酒購入とトランスジャカルタが近くて便利
タイトルどおり上記2つに関してはすぐ隣で非常に便利です。 あと近くに24時間営業の両替商があること、ＷＩＦＩが強いのも便利な点です マイナスポイントは、部屋に窓がないこととセーフティーボックスがないことコンセントが１つしかないことです 部屋の構造上窓のないへやは小窓一つないのです。セーフティーボックスはフロントにあると書いてあったのですが、私のつたない英語では相手が何を言ってるのかわからず預かってくれませんでした。 チェックインのデポジットはクレジットカードＯＫで40万ルピア（4千円くらい）でした

6/10 一般般

Rosidi，Shah Alam, Malaysia

不喜歡：員工素質
Not an enjoyable stay, misleading information
First of all, I was disappointed with Expedia/Hotels.com for the misleading information when I booked a room at the hotel. The room I booked and paid using Hotels.com was for a non-smoking, room with city view & with breakfast. However, upon check-in, I was given a smoking room without windows & no breakfast. After much arguing & showing my booking print, I was given breakfast but the room remains. I was told that the Hotel received booking from Expedia/Hotels.com for a room different from what I have booked. About the hotel itself, the wifi in the room was lousy, you have to use the lobby to get a decent wifi coverage. The atmosphere was not good because you can still hear loud music from your room around 3-4 am. Totally not an enjoyable stay