The property itself was great. Very clean. The staff was very pleasant to deal with and very attentive.
The outer promises (outside the gate was dirty.
Niru
於 2024 年 2 月住了 4 晚
10/10 有夠讚
NAINESH
2023年12月12日
喜歡:整潔度、員工素質和住宿環境和硬體
NAINESH
於 2023 年 12 月住了 1 晚
4/10 不太好
Silvia
情侶出遊
2023年8月17日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
First of all the building and the room was beautiful, spacious and clean but this hotel is advertised as 5 stars and is very far from the service expected for such a high category hotel.
Some examples:
- the hotel is advertised to be in Jaisalmer, but it is one hour drive from the city
- there is no hair dryier in the room
- there is no laundry service, gym and wifi is super slow;
- we dined at the reastaurant and it took 45 minutes to serve our table (please note that we were two tables only with at least 6 people serving);
- there is no bar;
- it’s not possible to have cappuccino at breakfast;
- our room was made and the bathroom window was left open.
Silvia
於 2023 年 8 月住了 2 晚
10/10 有夠讚
Aman
情侶出遊
2021年12月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Royal ambience. Good place to stay. Nice spacious luxury rooms with good service.