First, they changed me off hotel without giving any other options. I just needed to go to other hotel or start looking for a new one and validate who i would get a refund. i thought it was ok. Later on I found out that the place where I was sent was a lot cheaper than the one I reserved through expedia.
I made the reservation for 2 queen beds but they gave me a king size bed, when I asked that I needed another bed they gave me a really small extra bed and with very few linens.
The water pump was not working and so the water was "on and off" even in the middle of a shower.
The also offered "Buffet breakfast" and they did not have that you had to choose between typical and continental and when choosing continental we got charged for an order of eggs which was simply unacceptable but we ahd to pay for it.
Finally, even if the room was for 4 people, we were 3 and they insisted in charging me more money for the third person and they were already making more money based on what I paid, plus giving me another room.
The staff was really nice but apparently - or at least that is what they said- the manager was the one who did not let them do anything and was insisting on the charges. I asked to talk with him/ her but it was not possible. Quite messy!!!!
I would never recommend this place!
