I was in town for my fathers surgery and though it was a stressful situation, I had a pleasent stay at Springhill. The room was quiet, clean, and comfortable, and guest services were professional and cheerful. I was greeted while coming in and leaving. The breakfast was good and had a nice variety. I used the lobby to meet a couple of family members while my father's surgery was underway. The lobby was spacious and clean, and we were comfortable while talking. My daughter and grandson used the pool, and said it was nice. This is my third stay at the hotel, and it has always been a positive experience. The only complaint I had was that there were three of us and we didn't have enough towels. When I requested more towels, I was only allotted two more (for three people), and was told by the desk clerk that she was alone there and couldn't leave to get us more. But no offer was made for a later delivery. This was a minor inconvenience for an otherwise great stay. I wouldn't hesitate to stay there again.