搜尋義大利湖的度假村

「服務態度不佳，飯店設施普通」

「We arrived on a wet stormy night, checked into our studio room and were very happy with the room - comfy bed, great amenities, lots of space. However when I got up to get a drink early in the morning,I slipped and fell due to the room being flooded! I went to reception to ask for a mop,instead we got given an upgrade to a lake front lodge.The lodge was lovely,if a little compact. Whilst at the supermarket the following day, reception called and asked me to come in. When I got there I was told...

「Exceptional service - attentive, honest, responsive staff. Restaurant very pricy, but room service more affordable and delicious. Location is a bit off the beaten path, but with a little adventure you can get down to the center of Lugano.」

「Ankommen und Wohlfühlen. Eine Oase im Grünen, unweit des Sees, sehr gepflegt und ruhig. Sehr schönes Appartement, zuvorkommendes und sehr freundliches Personal. Schöner Aussenpool, warmer Innenpool. Feines Frühstücksbuffet, Restaurant mit entspannten Ambiente, feinen Essen und Live Musik. Wir haben uns sehr wohl gefühlt, gerne wieder 」