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索菲亞別墅飯店的評分

索菲亞別墅飯店
Akbiyik Cad. Adliye Sok. No 3, Sultanahmet, Istanbul

評論

8.0

非常好

10 分，有夠讚；25 則評論中有 12 則" "
8 分，不錯哦；25 則評論中有 6 則" "
6 分，一般般；25 則評論中有 3 則" "
4 分，不太好；25 則評論中有 2 則" "
2 分，很糟糕；25 則評論中有 2 則" "

8.2/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

7.4/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

Mensur

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Çagatay

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚

8/10 不錯哦

Jomana

情侶出遊
喜歡：員工素質和設施服務
Sehr gute Lage, nettes Personal. Frühstück war ok. Große Zimmer
於 2022 年 5 月住了 3 晚

2/10 很糟糕

真實旅客

於 2020 年 5 月住了 3 晚

6/10 一般般

Carolyn

Right location wrong hotel
Ideally situated in Sultanahmet. Our superior double room wasn’t superior. The drapes over the bed shown in photos were non existent as was the rug shown. We walked barefoot over lifting laminate floor with rough edges. The best part of our stay was the bathroom which had been refurbished and couldn’t be faulted. The rest of the hotel was tired and dated and in need for refurbishment.The advertised restaurant was closed except for breakfast. The breakfast was mediocre and limited. The coffee machine wasn’t working after the first day. The staff response was ‘problem’ accompanied by a shrug of her shoulders as she walked away. One of the staff sat smoking inside the restaurant by a partially open door. She was disinterested and actually went to sleep with her head on the table one morning. Her colleague did likewise the next day. We certainly didn’t feel particularly welcome. The reception staff were marginally better but nothing much. Disappointing to say the least
於 2019 年 12 月住了 1 晚

6/10 一般般

Carolyn

不喜歡：住宿環境和硬體
Right location, wrong hotel!
Great location With all the sights of Sultanahmet close by. Easy access to the Tram for going further afield. The bathroom was excellent and couldn't be faulted. Our superior double whilst clean wasn't anything special and was poorly furnished with a shabby coffee table and a mismatching TV console. The pictured drapes on the bed we're non existent as was the rug. Breakfast was very limited. The coffee machine wasn't working after the first morning. When I asked about it the woman working there shrugged and said 'problem'. End of. The hotel description said there was a restaurant. İt didn't say it wasn't serving anything more than breakfast. The staff on reception were helpful. The catering staff much less so. One spent her time playing with her mobile phone on speaker or sitting inside by the partly open terrace door smoking. One morning she was asleep with her head on the table. As we left this morning her colleague was asleep.
於 2019 年 12 月住了 5 晚

10/10 有夠讚

Seycan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastisk
於 2019 年 11 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien ubicado con restaurantes y vías de comunicación muy cercanas, el hotel muy amables y siempre dispuestos a ayudar, la habitación muy amplia, las camas muy confortables, valdría la pena que arreglaran los closets pues a uno le faltaba una puerta y otro tenía las puertas detenidas con cinta adehesiva, también faltaban focos en lámparas y el piso de la regadera podrian limpiarlo para quitarle lo manchado. El desayuno el huevo siempre estuvo frío pero en general muy recomendable si vuelvo a ir a Estambul lo contrataría nuevamente.
於 2019 年 10 月住了 7 晚
celil 於 2019年11月21日回覆
Thank you for your feedback. We're going to take care of all the problems this winter. We're going to do some renovation. Things will be better when you come back.Best regards

8/10 不錯哦

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great breakfast and very kind staff!
於 2019 年 9 月住了 3 晚
Alaturka Elegance 於 2019年10月2日回覆
Dear Michelle, Thank you for your valuable comments. We hope to see you again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and large room.
Great location, just steps from the Topkapi Museum, Hagia Sophia, etc. The room for 4 was very large, like an apartment. Everything about it was good. The only things that could have been better - the bathroom fixtures needed tightening and the breakfast was good, but not as good as in other hotels in the area. Friendly and helpful staff.
於 2019 年 8 月住了 2 晚
celil 於 2019年8月18日回覆
Thank you for your nice reviews. We hope see next time. Best regards, Celil Secen

10/10 有夠讚

salomé

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hôtel
Très bon séjour à l’hôtel Alaturka Elegance ! Le gros point positif de cet hôtel est son personnel. Tous les membres de l’équipe sont très gentils, d’une grande sympathie et très serviables. Ils nous ont réservé nos excursions et taxis, et nous ont trouvé une solution de dernière minute lorsqu’une de nos réservations dans une autre ville de Turquie n’a pas fonctionné. Le lit est très confortable et l’hôtel est très propre de manière générale. Très belle vue sur la basilique Sainte-Sophie depuis la terrasse panoramique, sur laquelle nous prenions notre petit déjeuner. Petite réserve sur ce dernier qui était bon sans toutefois être exceptionnel. Parfaite localisation de l’hôtel entre la Mosquée Bleue et Sainte-Sophie. Palais de Topkapi à 2mn à pied, Grand Bazar et Mosquée Süleymaniye à 15 mn à pied. Je recommande vivement cet hôtel ! Personnel de grande confiance, nous avons oublié un de nos bagages qu’ils nous ont gardé précieusement jusqu’à notre retour à Istanbul quelques jours plus tard. Vous pouvez y aller les yeux fermés !
於 2019 年 8 月住了 1 晚
celil 於 2019年8月12日回覆
Thank you for your nice views. We hope see you again. Best regards, Celil Seceb

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Die nähe zu den Sehenswürdigkeiten. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind Sauber.
於 2019 年 7 月住了 3 晚
celil 於 2019年8月7日回覆
Thank you for your good reviews. We hope see you again. Best regards. Celil SECEN

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location of the property and ease of walking to all sights important is fantastic. Tons of great places to eat and shop nearby. Bathrooms need a little updating and couple of working trash cans would have been nice. The front office staff are all great and very helpful. Breakfast ok. Greater selection of fresh fruits would have been nice.
於 2019 年 6 月住了 5 晚
Celil 於 2019年7月5日回覆
Thank you for your nice feedback. I am glad that you liked to stay our hotel. We hope see you next time! Best regards

10/10 有夠讚

JANICE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Home away from home
Cela fait la deuxième fois que nous séjournons à Alaturka Elegance. La situation géographique de l’hôtel est idéal car il est dans le quartier historique. Le personnel est très sympa et la vue depuis la terrasse est magnifique. Nous reviendrons (encore et encore)!
於 2019 年 5 月住了 4 晚
celil 於 2019年6月20日回覆
Merci beaucoup pour vos bons commentaires. À bientôt sincèrement, Celil Secen

8/10 不錯哦

Hassan

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2019 年 2 月住了 1 晚
celil 於 2019年2月28日回覆
Thank you. We hope see you again.

10/10 有夠讚

sehun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
alaturka 於 2019年2月1日回覆
Thank you for your choosing us and hope to see you again. Best regards

8/10 不錯哦

真實旅客

於 2018 年 12 月住了 2 晚
celil 於 2019年2月28日回覆
Thank you. We hope see you again

4/10 不太好

Juliana，Penang, MY

喜歡：員工素質
不喜歡：客房舒適度
Pros: 1. Very near Topkapi Palace 2. Nice view from hotel top but not so close to marmara sea 3. Nice reception, always there 24hrs. Breakfast lady also nice Cons: 1. Bed was too soft, aged and partly broken, I tot the bed was gonna collapse 2. Room small and quite aged 3. On our 2nd day there was a problem with hot water and it means the room heater also cannot function. Even our room has bath tub but we cannot enjoy it because the water was freezingly cold 4. Breakfast was just ok, nothing much. The alfresco restaurant was closed probably due to winter. So I did not enjoy it that much
於 2018 年 12 月住了 2 晚
Turgay 於 2019年1月10日回覆
Our hotel is in the center of Sultanahmet. So you can go all historical places by walk. You can see Marmara Sea, Aghia Sophia and Blue Mosque from our terrace. You can go to Marmara Sea in 5 minute by walk. So it is not to far. Our breakfast is open buffet breakfast.Our hotel is small hotel but our all rooms are large rooms. Yes, you had heating and hot water problem during the not you stayed. But we solved the problem as soon as possible. Our all rooms have shower just deluxe double room has with a jakuzzi (bathtub with your words).

10/10 有夠讚

Olga

喜歡：整潔度、員工素質和客房舒適度
Hyvä pieni vanha mojoituspaikka keskustassa.
Hyvä valinta, mikäli on lyhytkestoinen matka, muuten pitää valita arvokkaampi hotelli. Aamiainen on aika nihkeä. Hienot näkymät terassilta. Tilaava huone ja kylpäri kahdelle, mutta suihkun viemäri oli vähän epäkunnossa, ei vetänyt hyvin. Hyvät kalaruoat lähellä, mutta lukekaa ravintoloiden arvostellut ennen syömistä. Toinen paikka on hieno, ja toinen voi olla surkea. Wi-Fi oli hyvä.
於 2018 年 9 月住了 3 晚
alaturka hotel 於 2018年10月24日回覆
Thank you for your valuable feedback. Hope to see you again

4/10 不太好

Mian Muhammad

不喜歡：員工素質和客房舒適度
Bad Service
The location of hotel was good but the service of staff was very bad.Payment for breakfast was paid but the staff refused to give us breakfast even up to 07:30 am before our early checkout time which is against our booking terms. Breakfast payment has been taken but breakfast was not provided .
於 2018 年 9 月住了 1 晚
Celil 於 2018年9月28日回覆
Dear Sir, Our breakfast time is from 08:00 till 11:00 o'clock. So, we do not offer breakfast outside this time. All hotels have their own procedures. When staff apply the rules, they should not be bad.

10/10 有夠讚

Giles

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
alaturka 於 2018年4月11日回覆
Our guest, Thank you very much for evaluation. We hope to see you again. Best regards

6/10 一般般

真實旅客

喜歡：員工素質
於 2017 年 11 月住了 1 晚

10/10 有夠讚

roman

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Недооцененный осенний Истамбул
Очень понравился отель! Особенно месторасположение! Порадовали завтраки, удивительно не по турецки разнообразные, отличная домашняя выпечка!) Если оставить немного на чай горничной, то у Вас будут каждый день свежие простыни! Вид из кафе на крыше с утра!!!! Буду рекомендовать отель коллегам и друзьям! Отель находится на улице ресторанов.
於 2017 年 11 月住了 5 晚

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Alaturka is a lovely hotel in a really great location. The staff was very kind and attentive, and the room was quite spacious and comfortable, especially for the price. It was a great trip, thank you
於 2017 年 8 月住了 3 晚
First of all thank you for choosing us. You have honored us with your beautiful comments. Wishing to see you again. Best regards Alaturka Elegance Hotel