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自然飯店公寓的評分

2.5 out of 5
自然飯店公寓
Dört Kardesler Sok. No:17, Istanbul, Istanbul

評論

8.0

非常好

10 分，有夠讚；60 則評論中有 23 則" "
8 分，不錯哦；60 則評論中有 20 則" "
6 分，一般般；60 則評論中有 12 則" "
4 分，不太好；60 則評論中有 2 則" "
2 分，很糟糕；60 則評論中有 3 則" "

8.0/10

整潔度

7.6/10

員工素質

10/10

設施服務

7.8/10

住宿環境和硬體

評論

6/10 一般般

Kemal

家庭旅遊
Unter meiner Erwartung.
So la la
於 2021 年 7 月住了 3 晚

6/10 一般般

Vanessa

商務旅客
不喜歡：整潔度
Business trip. So I know you get what you pay for, but the apartment was disappointing. I had the top floor apartment and the level of cleanliness was really not acceptable. When I arrived, I had to clean the apartment as I didn't feel comfortable The floor had crumbs on it by the kitchen, the kitchen itself, behind the cooker, was old pasta. The towels provided had holes in them and the bedding was cheap and I had to wash it as didn't feel comfortable in the current situation that it was clean. There was old food in the cupboard and rubbish in the draws. The outside area at the front had litter on it and there is a back area that had pet brushes, general junk. The door to the back patio also didn't shut properly. The guy on reception was generally asleep - I went out one morning for a walk and at 8 am had to knock the front door down to try to wake him to open it! No COVID checks, just a hand sanitizer by the front door - always many [people in the office downstairs watching TV etc. I would have checked out but had paid in full and the guy downstairs, as I said was asleep or not around . Also, no daily cleaning unless you leave the key with the guy downstairs.which you would only know if you can see the guy and ask why the place wasn't cleaned !. no coffee shop, no room service, no premium bedding ( far from it) no business center, no room service, no free newspapers, Multilingu staff -they don't speak english, maybe other languages. sleep number by selec
於 2020 年 8 月住了 14 晚
İbrahim Tuncer Chef Exucutive Officer 於 2020年9月5日回覆
First of all, I see that there are judgmental and thoughtless comments in your complaints As the nature hotel apartments family, we prioritize the peace and happiness of our guests. there are false accusations in your comments All of our apartments pass through disinfection processes As long as you stay here, we did your cleaning whenever you requested cleaning from us. the person mentioned in the office in the mornings and serves 24 hours a day, 7 days a week. and we never left you victims, we always opened the door We respect your comments, but we will appreciate it if you give more thoughtful and realistic comments. And let's not forget that this is an apart hotel, not a 5-star hotel. You commented on my English level, we establish very strong relations with all our foreign guests by speaking in English.

8/10 不錯哦

Roger

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel but kind of out of the way.
於 2019 年 12 月住了 1 晚

8/10 不錯哦

ÖZGE

喜歡：員工素質、住宿環境和硬體和客房舒適度
FP İYİ
Ev büyüklüğünde Suitler veriliyor, salon/mutfağın varlığı uzun süreli konaklama için çok iyi. Hatta çamaşır makinesi dahi vardı. Fakat major hijyen kaygılarınız varsa temizliğinden memnun kalmayabilirsiniz
於 2019 年 11 月住了 1 晚

8/10 不錯哦

Mohammad

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cordial hospitality.
The staffs are very cordial and helpful.
於 2019 年 11 月住了 3 晚

10/10 有夠讚

Marion

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L'Hotel est très bien je le conseille vivement. Nous avons séjournes ma femme et nos deux enfants dans la chambre triple deluxe. Propre avec tous les équipements nécessaire ( il y a même une sèche linge), seul bémol dans le dernier étage il y a les combles et si vous êtes grands faut parfois se baisser notamment dans la chambre mais c'est pas trop gênant, il y a aussi deux grands balcons/terrasses. Le plus de cet hôtel c'est l’amabilité du réceptionniste et du gérant, et ils sont vraiment soucieux du confort et leurs hôtes.
於 2019 年 6 月住了 4 晚

10/10 有夠讚

Sayyed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Better than expectations.
Had a Short stay with family. Overall amazing experience. Staff was very helpful.
於 2019 年 6 月住了 1 晚
İbrahim Tuncer 於 2019年6月21日回覆
Hello We Happy to hear that And we thanksfull for your enjoy time in our hotel apartments We hope all of people enjoy time when they stay here Thank You Nature Hotel Apartments Team

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Must b more valuable for that quality apartment
It wasn’t great stay
於 2018 年 8 月住了 1 晚

10/10 有夠讚

O

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

Séjour d'une nuit
L'enregistrement s'est bien passé et l'homme parlait anglais. J'étais dans le grand appartement au sous-sol. Grand salon et appartement bien équipé. La chambre se trouve de l'autre côté de la rue passante et donne sur une cour intérieure. La salle de bain était petite et les WC sont très proches de la sortie de douche. Un port et des plages ne sont pas loin. Il y a une promenade au bord de la mer. L'aéroport est très proche.
於 2018 年 9 月住了 1 晚

10/10 有夠讚

mohamed

喜歡：整潔度、員工素質和客房舒適度
Very close to airport.
It’s great location for ppl that want to use airport I was there only for a night from airport it’s only 20lira taxi. And it’s well worth the money.

4/10 不太好

Kevin

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

真實旅客

不喜歡：整潔度和客房舒適度
Temizlik ve yataklar tam bir rezalet
於 2018 年 3 月住了 3 晚

6/10 一般般

Als，UK

喜歡：整潔度
不喜歡：客房舒適度
receptionist stop smoking
Receptionist stop suffocating us with your smoke, please, this has happened several times, and to keep repeating and apologizing doesn't help when I and the children are stuck in our room suffering the smell and coughing with your smoke coming up into the flat. Happened several times on last stay and this stay. Sofabeds are not comfortable, might need changing, as the metal structure/beams sticks into your backs, even my kids are complaining now. The kitchenette ventilator is broken and there seems to be no intention of fixing it despite reporting it. The air-conditioning units need maintenance and not being serviced despite reporting it repeatedly. Kitchen cutlery need reviewing, I bought my own knife. The service is courteous, caring and I like the hotel and 2 staff I usually meet, I would still want to come here in future, I hope they fix these issues. I am not a fan of unhappy reviews, but had to do it today.
於 2017 年 6 月住了 14 晚

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
appartement
appartement en demi sous sol,tres propre. Avec clim.
於 2017 年 9 月住了 1 晚

8/10 不錯哦

Mohammed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
عائلة سعودية مع اطفال 4
الموظفين ممتازين وخدومين المكان جميل وهادا
於 2017 年 9 月住了 1 晚

10/10 有夠讚

elvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good job
It was really good experience , friendly stuff , clean room and close to everyting , I d recommend this place to everyone ;)
於 2017 年 7 月住了 1 晚

6/10 一般般

Brian

喜歡：整潔度
不喜歡：員工素質

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel, close to the Airport
Mr. Ramadan made our stay very pleasant and helped arrange an airport transfer for us. Thank you!

8/10 不錯哦

MCF，Milwaukee, Wisconsin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location close to restaurants and sea
We stayed on night, during a long flight layover. Taxi ride was 10 min. and cost16 turkish liras according to the taximeter, however the driver asked us for 25. Hotel attendants were very nice and friendly.

8/10 不錯哦

Luiza，Актау

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Хороший отель рядом с аэропортом
Нужен был отель на 3-х человек для того, чтобы только переночевать. Прилет после обеда,вылет рано утром. С помощью сайта забронировал и оплатил, отель совсем рядом - 2,5 км. После оплаты пришел СМС о снятии денег в турецких лирах. Мы не проверив, что это не доллары, а разница составила 100 единиц, забили тревогу. Представители сайта были терпеливы ну и заодно познакомился с представителем отеля, который готов был предоставить трансфер за 15$, но я отказался и заодно пояснил, что это в Лирах и мы успокоились. Я прогуглил маршрут и по приезду договорился за 7$. Но лучше согласиться, меньше головняка. Или нужно сфотографировать весь маршрут до отеля, т.к. таксисты не знают подробно город. И тогда все ОК. Отель - то, что доктор прописал. На троих 46$, вообще таких цен не бывает. Даже можно остановиться на больший срок, есть своя кухня можно готовить. Район не туристический и этим приятен. Кафе рядом "для своих" не для туристов и поэтому не дорогие. Готовят отлично и со вкусом. В общем рекомендую. Особое спасибо Ramazan Bey. Встретил, обустроил, организовал транспорт на 04.00 утра, проводил. Respect & uvazhuha.

2/10 很糟糕

Baddar Butt

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Maks skuffende
Da familien var der ble de sendt tilbake. De sa at de ikke hadde motatt noe reservasjon noe som var bare feil. Det ble vist reservasjons nr. og all bevis men ingen hjelp. Nå krever jeg refusjon fra expedia men så langt ingen svar fra dem.

8/10 不錯哦

Gülsün

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度

6/10 一般般

Not Provided，London

Good for Layover
Sufficient for Overnight transit

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable
I enjoyed my stay at the small apartment.the service was great .not far from the airport

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Just staying a night by the hotel, but this place was great.

10/10 有夠讚

Abdolsaber，leesburg Va

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will stay there again
very family orinat. Talk to Ramazan he speaks excellent English. It's like living in your own house.

2/10 很糟糕

HESHAM，Orlando FL USA

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed, fake pictures,
I booked this hotel according to the pictures they had on their website and the reviews. However from 24 pictures only 4 belongs to the hotel and the rest are lie. No elevator. Very small place. I was very embarrassing with my family. 6 adults and a baby with 7 bags after the taxi dropped us we realized that we were cheated on and they didn't want to refund they money because it was prepaid. Even apon arriving there was No water for 4 hours couldn't use restroom, shower or even wash my hand. They promised us on the ema confirmation 2 double bed and sofa and when we got there they only had one bed and 2 sofas. Over all Not satisfied at all in the 2 nights.

8/10 不錯哦

Melissa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

kris，houston

喜歡：整潔度、員工素質和住宿環境和硬體
Good layover location
We used this apartment twice on our trip when transferring through Istanbul. They were very helpful in arranging transfers and the gentlemen manning the desk was very helpful and nice. The room was in the basement but perfect for our 6 person party. It was functional and clean. It is in a nice little neighborhood with lots of cats. Over all a good stay and would recommend it

8/10 不錯哦

Torben，Stockholm

喜歡：住宿環境和硬體和客房舒適度
Tupplur mellan två flyg
Jag behövde någonstans att sova vid en mellanlandning på 7 timmar i Istanbul och tog ett hotellrum som låg nära flygplatsen och var billigt. Det visade sig vara en lägenhet med sovrum (dubbelsäng) och vardagsrum med bäddsoffor. Det fanns även badrum och kök med tvättmaskin. Det låg mitt inne i ett bostadsområde med ganska mycket trafik dock inte vid mitt sovrum. De fixade med hämtning vid flygplatsen utan problem.

10/10 有夠讚

Ronald，Los Angeles

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Well worth it
The apartment was amazing. It was very spacious and the staff was highly accommodating.

10/10 有夠讚

Imelda

喜歡：整潔度、員工素質和客房舒適度

6/10 一般般

phalla，paris

不喜歡：員工素質
aucun intéret de séjourner plus longtemps
l’Hôtel est en fait un studio simple mais propre. pour un jour ca suffit car le bruit des avions est à coté car l'appartement est tout proche de l’aéroport. le personnel ne parle pas anglais donc difficulté de se faire comprendre, il n'accepte que les billets en euro par contre si vous avez des pièces ils refusent, le transfert de l’hôtel de l’aéroport ou inversement organisé par l’hôtel est à 15 euros mais vous pouvez prendre un taxi par vous même qui vous coutera 8 euros. De toute façon rapport qualité prix est assez cher par rapport aux services offerts, l’hôtel lui même ne présente intérêt pour y séjourner plusieurs jours.

10/10 有夠讚

Lavee，New Zealand

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay close to the airport!!
Great place to stay close to the airport and walking distance to shops. Yunus was extremely helpful!! Thank you Yunus.The apartment has a washing machine but no clothes airer. The one that the hotel had was being used. However, Yunus was finally able to arrange a clothes airer for us. Overall a great experience!

10/10 有夠讚

Dana，CALIFORNIA USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Layover hotel
Nice clean hotel in residential neighborhood close to airport -great for early morning flight. The staff were kind, helpful the "room" I stayed in was bright, large, modern, more like a 1 bedroom apartment. I would NOT use the hotel transport which was highly over priced 30eu for less than 10min drive I paid 10tl with tip using taxi from airport. There are restaurants & shops around the corner. As a single woman traveling I felt very safe...the hotel is far from tourist sites

10/10 有夠讚

Alexander and Leon，we both liked the place, very clear and good service

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
we both liked the place, very clear and good servi
nice place and great cusomer service

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome place to stay!
The two people we encountered were incredibly friendly and helpful to us. The hotel room was actually a lovely and roomy apartment. We were only disappointed that we couldn't stay longer.

6/10 一般般

真實旅客

不喜歡：員工素質
Galatasaray FC and Airport handy.
Good location, near airport but not noisy. Not far from Galatasaray training grounds. Very friendly stuff.

6/10 一般般

Olga

喜歡：整潔度和客房舒適度

8/10 不錯哦

Sandra B.，Washington D.C.

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel and Personnel
After an exhausting travel time we had, to find a clean, hot water, friendly hotel was all we needed. The beds and sofas were VERY comfy. The apartments are all prepared for people staying and having a "home" where to go. We stayed for one night only (overlaying), walked around the neighbor and enjoyed it. Close to the hotel there's an organic market (kind of "farmers market"). There is no breakfast provided by the hotel. The manager was superb, communicated by email constantly to arrange our ride from the airport to hotel and vice-versa. The hotel is 10 minutes (max) away from the airport. I highly recommend this hotel. The price is excellent for what they offer.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Louise

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

matti，vaasa

喜歡：整潔度、住宿環境和硬體和客房舒適度
Hyvä hotelli lähellä lentokenttää
Mukavat huoneet, kaikki tarvittava paikallaan . siistiä ja puhdasta. rauhallinen sijainti.

10/10 有夠讚

Natalie，Austin Texas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Nice Place
We stayed here for a layover going to Rome, Italy and coming home from Venice, Italy. On the first layover, they put us on the second floor and the room was very cozy. Coming home, they put us on the top floor, without us asking. The top floor had 2 bedrooms and a great patio area. The staff does not speak good English but were so friendly. I recommend the top floor, if you can get it and also, print up directions to get there in the native language as the taxi drivers from the Airport had difficulty finding it. The neighborhood is lovely and reminded us of Greenwich Village in NYC. We felt completely safe here and it was a way better cost than staying right by the airport. It is really only a 15 minute taxi drive max from the airport which suited our schedule for flying out early the next morning. I would definitely stay here again and would recommend this place to anyone. The rooms are clean, the beds are comfortable, the staff although the language barrier were very nice and the neighborhood was quite charming.

6/10 一般般

Brian，Canada

不喜歡：員工素質
I booked the hotel because I had 10 hours of transit and wanted to have a rest. Surprisingly I had to wait for 4 hours before getting my room because the reception said they haven't received the money yet! While I paid for it by my credit card 48 hours in advance while making that no refundable booking. Also the staff at reception dest were very poor in English and it was very difficult to communicate with them.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vibrant European-style neighborhood near Attaturk airport. Non-English speaking staff but very helpful. Good family accommodation, very convenient to airport.

10/10 有夠讚

TKirac，Gumusluk - Bodrum

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fiyati uygun, temiz bir otel. Otel gorevlileride samimi ve yardimci kisilerdi. Herbirine tesekkurler.