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Mates Port Hotel

Escape to an urban haven where convenience meets tranquility. Experience effortless travel with express services.

Choose dates to view prices

In the heart of Istanbul, Mates Port Hotel offers a tranquil oasis with its serene garden and convenient dry cleaning/laundry services. Stay connected with in-room WiFi and enjoy express check-in and check-out for a seamless stay.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is NT$1,368
NT$1,519 total
includes taxes & fees
May 28 - May 29

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Property Registration Number 2022-35-1242

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Mates Port Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mates Port Hotel?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Mates Port Hotel on 2026/5/28 start from NT$1,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Mates Port Hotel doesn't offer parking.

What time is check-in at Mates Port Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mates Port Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mates Port Hotel located?

Located in Istanbul City Center, this hotel is within a 10-minute walk of Bosphorus, Galata Tower, and Galataport. Taksim Square and Grand Bazaar are also within 1 mi (2 km). Tophane Station is 5 minutes by foot and Karakoy Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

6.4

Cleanliness

4.0

Amenities

5.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotek

Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Yavuz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
Verified

2/10 Terrible

Kübra

Disliked: Staff & service
Odanın içinde banyo tuvalet yok. Erkek arkadaşımla gittim rezil oldum. Banyo dışarda ve başkalarıyla ortak kullanım. Ve yatak sırtımı çok ağrıttı. Oteli hiç beğenmedim
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ugur

Disliked: Cleanliness, property conditions & facilities
Ben yaşadıklarımı anlatayım siz karar verin İlk gün otele giriş yaptık seçtiğimiz odadaki fotoğraflarla kaldığımız oda farklı yanlışlık oldu deyip özür dilediler kabul ettik İkinci gün sabah odadan çıktık döndüğümüzde oda soğuktu kaloriferin çalışmadığını fark ettik çözümü termostatik vanayı sökerek sağladık ve çalıştı klima merkezi olduğu için hiç çalışmadı Banyo yapmaya çalıştık duşun hem alttan hem üstten su kaçırıyordu duştan sonra tüm banyo su içinde kaldı bilgi verdik sadece alt kısmın tamiratı yapıldı Üçüncü gün duş almaya çalıştık su bir ısınıp bir soğuyordu Personel her zaman yardımcı olmaya çalıştı her konuda ellerinden geleni yapmaya çalıştılar her zaman güler yüzlü iletişim gerek telefonda gerekse yüz yüze çok kibardılar Otelin konumu güzel merkezi ancak sakin noktada şehir gürültüsü fazla yok
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Cansu

Liked: Cleanliness
Rustige plaats met veel bezienswaardigheden in de buurt. Wel kleine kamers. Zeer vriendelijk personeel.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

mustafa sami

Stayed 1 night in Sep 2024
Verified

6/10 Okay

Abdulmutalip

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023