I stayed at the hotel for 2 nights with my colleague. The staffs are helpful and friendly. The location is so convenient that main shopping area and restaurants are in walking distance. It is also fantastic that the beds are super comfortable! Staying here means you can enjoy the time in Istanbul for sure. The great designed hotel is new furbished and clean. Highly recommended for everyone!
A nice property.
However, property electricity went off for 24hrs.
3PM on a Wednesday - 4PM on a Thursday.
No compensation to guests during that period.
No one helped with anything.
No one checked if guests were OK.
No elevator.
No hot water.
No where to charge phones / electric items.
Guest relations needs work - when the electricity initially went off, the person at front desk said 'maybe 20 mins - 30 mins - 2hrs - next day...' and then shrugged.
The following day at 1PM, (having to get ready for a wedding) when I checked when the electricity would come back on, so I could shower, they just kept saying 30mins. The electricity finally came on at 4PM.
When I left, they said "we will offer a dinner the next time you're back in town". Yeah - no.
ANGELA YUE HUI
於 2024 年 6 月住了 4 晚
6/10 一般般
Josée
2024年6月7日
喜歡:整潔度和員工素質
I have mixed feelings about this property. Nice property, friendly staff, well located, but there was a power outage during my stay, so I had to relocate. However, as promised they refunded my stay.
Josée
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Sergey
商務旅客
2024年6月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good hotel in nice area. The only drawback is noisy intersection.
Sergey
於 2024 年 5 月住了 5 晚
10/10 有夠讚
Hicham
2024年5月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's a lovely hotel close to one of the main shopping streets of Istanbul. Great comfortable beds and an amazing green rooftop teras with the most amazing view of the city with all it's landmarks. Would recommend!
Hicham
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Daniel
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location, location, location. Wonderfully restored historic building with very friendly staff, especially Dilara. Will be back for sure, if I’m in Istanbul again.