4/10
While the room itself was very good and had plenty of amenities, a few things completely ruined the experience for us. First and foremost, the service level is pathetic. Staff are rude and very unhelpful. We had a disabled person in our group. Not only was there no ramp for the 3 stairs in the reception area, staff would not even help with taking the wheelchair up the stairs. On several occasions I struggled on my own with pulling the wheelchair up the 3 stairs and several male staff stood there watching me and refused to help.
Istanbul is a beautiful city and has a lot to offer in terms of site seeing, but it completely baffles me as to why everyone is so hostile towards tourists. On many occasions, we were trapped into paying extortionate amounts of money for something simple. Not only do you get ripped off on a regular basis, but they never miss an opportunity to insult you. And having spoken to several other tourists, they had similar experiences.
Turkey is a beautiful country, with so much potential, but unless this attitude towards tourists change, I believe that tourism will be a dead industry in the near future.
Arezoo
於 2025 年 6 月住了 5 晚
