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納巴蘭飯店的評分

3 out of 5
納巴蘭飯店
Calle Zazil-ha No. 118, Isla Mujeres, QROO

評論

8.2

非常好

10 分，有夠讚；748 則評論中有 299 則" "
8 分，不錯哦；748 則評論中有 287 則" "
6 分，一般般；748 則評論中有 92 則" "
4 分，不太好；748 則評論中有 44 則" "
2 分，很糟糕；748 則評論中有 26 則" "

8.6/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Chris Wayne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel the actual property is beautiful has beach access a nice deep shaded pool good breakfast and super cold ac in the rooms
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Carlos

情侶出遊
Todo Muy bien
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Kevin

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Property was clean and was in a great location to get to restaurants, shops, etc. Free breakfast was good. Not great, but certainly not bad. Bed was like a slab of concrete, but also, not an uncommon thing on the island. Beach area was nice, but there were a ton of empty beach beds and they only let the hotel guests stay in a specific area off to the side for free or we could choose to pay $33.00 to stay in another area. Not a deal breaker, but somewhat senseless. I've stayed at many places on the island and this was definitely a place I would go again. On a side note, I've been traveling to Isla Mujeres for over 25 years. It has always been one of my favorite vacation spots. It is beautiful, beaches are great, the restaurants are delicious, and until recently, it's been affordable. The last 2 times I've gone the prices have gone up considerably. Food and drinks have almost doubled, cab drivers changing the prices to a higher amount going to the same place, etc. My girlfriend had her credit cards stolen while her things were going through security at the airport; right out of the bag they were x-raying. I realize this could happen anywhere, but it was a horrible way to end the trip. Not the resorts fault, but we may start looking for for a new vacation spot.
於 2024 年 4 月住了 7 晚

8/10 不錯哦

Valerie

團體旅遊
喜歡：員工素質和設施服務
J’ai bien aimé le Na Balam, bien qu’il aurait vraiment besoin de rafraîchissement. On dirait que l’hôtel est à l’abandon. Pour la sécurité c’est 0, car quelqu’un est entré dans notre chambre pendant qu’on y était. N’importe qui peut y entrer et à toutes heures. J’ai quand même aimé mon séjour puisque la cours intérieur avec la piscine est très belle. Le déjeuner était très bon (a l’hôtel à côté). Le personnel était gentil. Je recommande mais c’est très cher pour ce que ça vaut
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Luz

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy contenta de poderme hospedar ahi
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Itzia Cristina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Atención del personal buena, instalaciones limpias y fácil acceso a playa. El desayuno espectacular con bella vista a playa
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ashley

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Na Balam exceeded my expectations in every way.
於 2024 年 4 月住了 6 晚

10/10 有夠讚

jane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We always have a pleasant time at Na Balaam. great spot for families that are looking for a low key experience. Location is primo! The cat was a big hit with granddaughter
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Adam，Cibolo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 6 晚

8/10 不錯哦

Deanna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Includes breakfast. Daybeds across thexstreet on beach are fantastic. Cool spot.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Line

喜歡：整潔度和員工素質
Accessibilité et déjeuner
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Olivia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

dorn

團體旅遊
Relaxing atmosphere. Very clean place.
於 2024 年 2 月住了 7 晚

10/10 有夠讚

Sebastian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
於 2024 年 2 月住了 5 晚

8/10 不錯哦

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Denise

喜歡：整潔度、員工素質和住宿環境和硬體
Great location and laid back vibe
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was our 2nd stay and it was just as great as the first. Thank you.

10/10 有夠讚

david

喜歡：整潔度、員工素質和住宿環境和硬體
It was perfect for our days at playa Norte
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Hortencia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved the hotel, my room, the amenities & close to the beach.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Blair

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Fredrik

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Carlos

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Diane

團體旅遊
喜歡：設施服務
Charming real mexi-feel property, excellent proximity to beach, Super clean, friendly staff. Late check in poorly handled otherwise great
於 2023 年 11 月住了 9 晚

10/10 有夠讚

Scott

喜歡：整潔度、員工素質和住宿環境和硬體
Love this place. Hate to give it a great review because it might become more popular! But the rooms are comfortable and the whole area is beautiful. Great location.
於 2023 年 10 月住了 4 晚

6/10 一般般

Amber

情侶出遊
不喜歡：設施服務和住宿環境和硬體
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
於 2023 年 9 月住了 4 晚

6/10 一般般

Gerardo

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Bueno pero hay que mejorar la higiene de la ropa de cama
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Curtis

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Na Balam was Awesome!!!! My Wife and I had such a relaxing time. The staff was laid back and offered information and supported our overall stay.
於 2023 年 8 月住了 4 晚

6/10 一般般

Erick Mauricio

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Adam，Cibolo

於 2023 年 6 月住了 7 晚

10/10 有夠讚

Holly

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very relaxing and private hotel with friendly staff.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Pablo

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice people and great employees!
於 2023 年 6 月住了 2 晚

8/10 不錯哦

Felix

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Walkable location to beach.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Irina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, close to the beach. Very friendly and helpful staff.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Juan Alberto

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent service and good food

10/10 有夠讚

Salvador

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Perfect
於 2023 年 4 月住了 3 晚

8/10 不錯哦

Mary Brandon

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
於 2023 年 3 月住了 7 晚

8/10 不錯哦

Sarianne

於 2023 年 3 月住了 2 晚

2/10 很糟糕

Monique

不喜歡：整潔度和住宿環境和硬體
When booking I did not know that the original beach front hotel we previously stayed at has been chopped up into 2 hotels (now renamed Casa Del Jaguar & Oceanus Beach Club ALL owned by Na Balam). Na Balam isn't a beach hotel is NOT on the beach even though they still advertise that it is. Website is extremely misleading & still has old photos of the beautiful rooms we first stayed in posted on Expedia as if this is what you'll get when you stay at Na Balam. They combined pictures from old hotel & current hotels but that is NOT what you'll get when you book, you'll get the crappy hotel across the street. Originally, they had 2 hotels both named Na Balam, beach side & across the street. The beach now is extremely crowded because they charge & make money by letting random outside people to "use" their beach area. I was in complete shock & upset as this was supposed to be our honeymoon. I asked for the manager & was told she would come the next day. Then was told the next day that she not only wouldn't be coming but she was out of the country, so we were lied to. I was charged an outrageous price for a horrible room/overpriced food which you have to cross the road to get to their other hotel's restaurant. Stayed 1 night because we had nowhere else to go. They ruined original beachfront hotel by cramming in all the other buildings in to make more money. Speaking of money,.. NO REFUNDS were/are given! Ended up at a great Airbnb called Punta Mundaca, South East side of Isla Mujeres.

8/10 不錯哦

Fernando

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Mette

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Charming hotel close to the most beautiful beach.
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

JUAN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Antonio

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
The breakfast can be much better
於 2023 年 2 月住了 3 晚

10/10 有夠讚

dorn

於 2023 年 1 月住了 3 晚

10/10 有夠讚

dorn

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I liked the buildings with grass or thatched roofs. A lot of vegetation all around. The banyan tree was a bonus.
於 2023 年 2 月住了 1 晚

8/10 不錯哦

Jeff

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It shared the facilities of the Jaguar hotel, and the eating area and beach which was fabulous. Only issue was hot. Water in the shower took 4 to 5 minutes to heat up. Otherwise we would definitely go back again.
於 2023 年 1 月住了 7 晚

8/10 不錯哦

Jose A

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good stay at Isla Mujeres
Really a great property. Not many options for breakfast. We were both allergic to the reeds they use to make roofing. Would ask for a first floor accommodation next time. Great beach environment.
於 2023 年 1 月住了 4 晚

10/10 有夠讚

Janet

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's a zen like oasis tucked next to the busy area of playa norte. Loved the big room, pool, front desk staff, beach chairs and the healthy included breakfast.
於 2022 年 12 月住了 2 晚

8/10 不錯哦

Jessica

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location. Peaceful, safe property. Friendly staff.

10/10 有夠讚

Eija Anneli Louise

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

8/10 不錯哦

Daniel

於 2022 年 11 月住了 2 晚