We had an amazing time. Great location. Beach Club was chill. Amazing service at the hotel and beach club. Beautiful clear water.
Levar
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Art
情侶出遊
2025 年 6 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the beach you want to be at. The bar side pool, the vibe, the food, the beach, the beachside beds, and staff bringing you food and cocktails all day. A tru place to lounge and relax. Very attentive staff. Location, location. I've been to 10 different places on Isla Mujeres. this is our 4th time back to this particular spot.
Art
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Vanessa
情侶出遊
2025 年 4 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the moment we walked in and were greeted by name, we felt at home at Lotus for the week! The accommodations are beautiful and clean. The location is HEAVEN and the staff are kind, funny, notice little details and are incredibly accommodating. We’re already planning our next trip back.
Vanessa
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Krystal
情侶出遊
2025 年 3 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at Lotus Beach Hotel! A few highlights: the beach is steps away from their amazing beach club, Guru Beach Club; the staff is attentive and accommodating (shout out to Karen and Martha); the hotel is small and adults only so it’s pretty quiet and a great place to unwind; easy to access food and bars nearby. Thank you for a great stay!
Krystal
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Jessica,SURPRISE
情侶出遊
2025 年 3 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely small property. The property is very clean and the staff are the friendliest! 10/10 would recommend.
Jessica
於 2025 年 3 月住了 6 晚
6/10 一般般
Nikki
情侶出遊
2025 年 3 月 10 日
喜歡:員工素質
不喜歡:整潔度和設施服務
Liked, convenient to the beach.
Loved the staff at the restaurant.
Disliked, you couldn't access the beach from your room, pictures are deceiving, it's about an 8-foot drop. Didn't use the pool, wasn't cleaned everyday, patio in the shade and pool was cold. Disliked, the room smelled like urine in one corner, had house-keeping remove a jute rug and mop the tile, it didn't help.
Nikki
於 2025 年 1 月住了 4 晚
8/10 不錯哦
Isabelle Liem
情侶出遊
2025 年 3 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful, well kept, and the rooms nicely decorated. We have a ground floor suite with private terrace and pool overlooking the beach and ocean. Unfortunately there was unplanned construction happening above our terrace so it was unusable for a couple of days - the management team was quick to respond to our concerns and provided adequate compensation, take great care of our needs.
The beach club and pool were immaculate, a wonderful place to relax. Great DJ on Fridays and Saturdays. Menu prices are expensive, but the food is top notch and well portioned - on par with most of the restaurants on the island.
Great location, right on Playa Norte, and within walking distance to all the downtown shops, cafes and bars.
My only complaint is the unnecessarily large MIA hotel across the water that obstructs the view of the sea for most of the beach front rooms.
Isabelle Liem
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Jesse
情侶出遊
2025 年 3 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beauty boutique hotel o the prettiest beach on the island. Easy to walk to anything you need. The staff was amazing! They knew your name by literally the first day. Very accommodating of their guests. Food was delicious with beautiful presentation. Prices were good for alcohol and food. Our room was very large and nice. We had the one with the pool. We are already planning a return trip. Highly recommend this place!
Jesse
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Leasa
2025 年 3 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel and service, food is TOP NOTCH
We had an absolutely amazing time staying at Lotus. From being greeted by the Manager, to the wait staff, to the housekeeping, every part of our stay was perfect. We were aways attentively served, and warmly welcomed. The breakfast was perfect, the location is absolutely amazing, the hotel and beach club are absolutely top notch, and the food here is the best we have had on all of othe island, and this was our 8th trip to Isla Mujeres. We can't wait to return. Thanks to Lotus for making our trip such a memorable one!
Leasa
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Darrell
情侶出遊
2025 年 2 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very great location!
Darrell
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Robin
情侶出遊
2025 年 2 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was above amazing. It was my wife's birthday while we were there, and completely unexpected they even decorated our room while we were out for her birthday, also providing a full birthday cake.
They were always there to help and without any hassel privided guidance and tips. Just over all an amazing stay!
Robin
於 2025 年 2 月住了 6 晚
10/10 有夠讚
Craig
情侶出遊
2025 年 2 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice size rooms individually decorated.
Craig
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Robert
2025 年 1 月 27 日
Robert
於 2025 年 1 月住了 5 晚
10/10 有夠讚
IRIS
2025 年 1 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
We had the nicest vacation at the Lotus Hotel. Everything was just perfect. It was so great that we already are planning our next stay !
Thank you for making our get away so amazing
IRIS
於 2025 年 1 月住了 5 晚
10/10 有夠讚
真實旅客
2024 年 12 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super godt hotel
Hotellet var rigtig godt. Godt personale og god morgenmad, med god kaffe!
De var rigtig gode til, at hjælpe med at bestille busbilletter og andet.
Klart anbefalingsværdigt
真實旅客
於 2024 年 12 月住了 4 晚
8/10 不錯哦
Elizabeth
家庭旅遊
2024 年 12 月 8 日
喜歡:整潔度、員工素質和設施服務
Room needed to be updated
Elizabeth
於 2024 年 12 月住了 2 晚
10/10 有夠讚
James
2024 年 11 月 30 日
James
於 2024 年 10 月住了 5 晚
2/10 很糟糕
acsa
2024 年 11 月 25 日
acsa
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Mayra J.,Houston
2024 年 11 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
The location is amazing, the staff is excellent, food fresh and delicious. We had a wonderful experience twice this year. I can wait to go back 🌞
Mayra J.
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Edvard
情侶出遊
2024 年 10 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ubicación excelente y el servicio del personal, sin palabras. El concierge Alexander siempre muy atento y amable, sin duda alguna regresaré para celebrar mi aniversario. Gracias por todo!
Edvard
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Jesus
情侶出遊
2024 年 9 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly and kind
Jesus
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Cynthia
情侶出遊
2024 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was right on the beach, had bad WiFi that’s way I didn’t give it 5 star
Cynthia
於 2024 年 7 月住了 3 晚
8/10 不錯哦
Erick
情侶出遊
2024 年 7 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
The Hotel didn’t have wifi in the room. The conditions were good not great. The staff was the best about the whole experience. The breakfast was bad. The fruit was warm and the coffee was lukewarm. This is not a 5 star hotel so I wasn’t expecting that. It is a good place to stay, the location was everything for us. The good far outweighs The bad. The place is nice. They do a good job of keeping the grounds clean. I would recommend this place and would stay again!
Erick
於 2024 年 7 月住了 7 晚
10/10 有夠讚
RENAN
2024 年 7 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
RENAN
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Barry
情侶出遊
2024 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love that the beach was just feet away from our room!!!