室外游泳池,提供日光浴躺椅

西科瑞托飯店的評分

4 out of 5
西科瑞托飯店
Sección Lote 11, Isla Mujeres, QROO

評論

9.6

好極了

10 分,有夠讚;269 則評論中有 232 則" "
8 分,不錯哦;269 則評論中有 25 則" "
6 分,一般般;269 則評論中有 6 則" "
4 分,不太好;269 則評論中有 5 則" "
2 分,很糟糕;269 則評論中有 1 則" "

9.8/10

整潔度

9.8/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Meiheng

於 2024 年 3 月住了 1 晚
Hotel Secreto 於 2024年4月17日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Kelly Renea

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love Hotel Secreto
於 2024 年 5 月住了 4 晚
Hotel Secreto 於 2024年5月23日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Stacy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Hotel Secreto 於 2024年5月23日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Jose

Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
於 2024 年 4 月住了 3 晚
Hotel Secreto 於 2024年5月8日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Nicholas Alexander

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I almost don’t want to leave a review, in hopes to keep this place as secret as it is, but they deserve all the praise. The staff are willing to go above and beyond to ensure your stay on the island is amazing. They really make you feel at home. The room was the most beautiful one we’ve ever stayed in. The hotel is never noisy, the drinks are well priced and delicious, and the pool/beach area is tucked away from the crowds with stunning views. I couldn’t recommend this hotel enough. Do yourself a favor and stay here! The local spots to eat around town are all amazing.
Hotel Secreto 於 2024年4月23日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Erin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Secreto is always a wonderful stay. The staff go above and beyond. Angel, Estefania, Cesar, Jose, Millie, and every person there will do whatever they can to make your stay memorable. The pool and pool deck are beautiful. The beach and beach beds are quiet and secluded, despite being steps away from the insanity of North Beach. The rooms are nicely appointed, with comfortable beds. The water pressure has never been an issue when we’ve been there (as it can be some places on Isla) and the air conditioning is ice cold. The rooftop bar is a wonderful place to watch the sunset.
於 2024 年 3 月住了 8 晚
Hotel Secreto 於 2024年4月8日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
於 2024 年 3 月住了 6 晚
Hotel Secreto 於 2024年3月30日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Michelle Marie Karkheck

於 2024 年 3 月住了 4 晚
Hotel Secreto 於 2024年4月1日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

6/10 一般般

JAVIER

喜歡:整潔度和員工素質
No hot water
於 2024 年 3 月住了 1 晚
Hotel Secreto 於 2024年3月26日回覆
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 有夠讚

Abram

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was nice and helpful. Facility was nice and clean and the rooms are huge
於 2024 年 3 月住了 1 晚
Hotel Secreto 於 2024年3月25日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Tracie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a small, beautiful hotel. We love the non-hustle and bustle feeling about it. It was calming and relaxing. The staff was wonderful. The premise was wonderful everything is clean and nice. We can’t wait to stay next year again.
於 2024 年 3 月住了 4 晚
Hotel Secreto 於 2024年3月25日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Tracie

情侶出遊
喜歡:員工素質和住宿環境和硬體
This is a really special place. Small and unique and perfect
於 2024 年 3 月住了 1 晚
Hotel Secreto 於 2024年3月22日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Marlen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved this property rooms are clean small but very nice you can walk down to the beach and along the sand and rocks and get to Playa norte like 3 minute walk or you can go around through the hotel and the streets and get there too .. a lot of good taco stands near by
於 2024 年 3 月住了 4 晚
Hotel Secreto 於 2024年4月12日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Manuel,Mableton

喜歡:整潔度、員工素質和住宿環境和硬體
We love Hotel Secreto. From the staff to the location and close to restaurants, shops and the most beautiful beach. Trust me! 🎉. You won't be disappointed.
於 2024 年 3 月住了 3 晚
Hotel Secreto 於 2024年3月9日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Shannon

喜歡:整潔度、員工素質和住宿環境和硬體
Prime location! Comfortable beds and amazing views.
於 2024 年 3 月住了 2 晚
Hotel Secreto 於 2024年3月9日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Jeffrey,Lago Vista

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are fantastic and comfortable. The location is very close to the North Beach area while having a nice pool. The service was impeccable. The front door is hard to find the first time as there isn't really a sign. And we didn't have an ocean view room, but we really weren't in the room much anyway and it was perfect for everything we needed it to be.
於 2024 年 1 月住了 4 晚
Hotel Secreto 於 2024年1月29日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful location
Fantastic location away from the busier part of Isla Mujeres. Awesome and attentive staff. Rooftop bar is beautiful. Would recommend it for anyone staying on the island.
於 2023 年 12 月住了 5 晚
Hotel Secreto 於 2023年12月18日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Jorge Octavio Calderon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Felicidades muy bonito y atento su personal
於 2023 年 12 月住了 2 晚
Hotel Secreto 於 2023年12月15日回覆
Gracias por tu calificación a nuestro servicio y por haber elegido nuestro hotel, es grato saber que disfrutaste de tu estancia, esperamos tenerte de nuevo como invitado.

10/10 有夠讚

Maria Juanita

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great, very welcoming and helpful . The properly is very clean and safe. Very close to the beach.
於 2023 年 11 月住了 4 晚
Hotel Secreto 於 2023年11月28日回覆
hanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Kati Ann

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful boutique hotel with such nice staff! Walking distance to Norte Beach, Hidalgo, the boardwalk and beautiful views!
於 2023 年 11 月住了 4 晚
Hotel Secreto 於 2023年11月22日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Austin

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect for Couples
What a place! I stayed here with my wife and another couple and it was perfect. The room itself was comfortable and we had everything we needed. The staff was extremely friendly and courteous the entire time. We highly recommend visiting the rooftop bar prior to going out for the evening. The views are insane.
於 2023 年 10 月住了 5 晚
Hotel Secreto 於 2023年11月1日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

8/10 不錯哦

Ray

情侶出遊
喜歡:整潔度和員工素質
Secreto is a nice little hotel with great access to Isla's 'downtown' and the beach. Friendly attentive staff. My negative is that the hotel is under renovation and we did not find out till after our arrival. That was a turn-off.
於 2023 年 10 月住了 1 晚
Hotel Secreto 於 2023年10月27日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

John,Edmond

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel in the island we have been to probably 12 time there . The place will only be staying now !
於 2023 年 10 月住了 4 晚
Hotel Secreto 於 2023年10月24日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Hotel Secreto 於 2023年10月20日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Ashley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Hotel Secreto 於 2023年9月18日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

John

家庭旅遊
喜歡:住宿環境和硬體
Nice little boutique hotel in Isla Mujeres. Staff was friendly and very helpful. It’s not all inclusive, but there are loads of food trucks right down the street.
於 2023 年 8 月住了 4 晚
Hotel Secreto 於 2023年8月20日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Simon

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The Best Hotel on Isla Mujeres 🌟🌟🌟🌟🌟
We will never stay at another hotel on the island. I wish I could remember all of the names of the lovely staff, but Stephanie and Millie were so friendly and professional. We stayed in a room with an ocean view that exceeded our expectations. Our terrace had a large daybed with a table and chairs that we enjoyed our morning coffee and evening cocktails on. Our bed was incredibly comfortable, the bathroom was lovely and the amenities that the hotel offers are extensive. Plus the location on a hidden quiet beach is outstanding, unlike the big hotels on Playa Norte with boats docked offshore blaring music. We swam in the pool everyday, and just relaxed. Security is another reason we loved the hotel. After hours you need an electronic room key to enter the front door, but there is an attendant inside confirming that you are a guest. We cannot say enough. This is our new home away from home. We visit the island at least twice a year.
於 2023 年 8 月住了 3 晚
Hotel Secreto 於 2023年8月8日回覆
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 有夠讚

Antonella

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Me gustó mucho.
Muy buen hotel. Lo mejor es la vista desde la piscina. El personas es súper amable y tiene buenas recomendaciones. Hay bastantes gringos, son un poco ruidosos. Estaría bueno que les pidan que cuando llegan de noche no hagan un escándalo, pero el hotel es muy bueno.
於 2023 年 7 月住了 3 晚
Hotel Secreto 於 2023年8月4日回覆
Gracias por tu calificación a nuestro servicio y por haber elegido nuestro hotel, es grato saber que disfrutaste de tu estancia, esperamos tenerte de nuevo como invitado.

10/10 有夠讚

rodney

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚
Hotel Secreto 於 2023年7月31日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Rosa,Brooklyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Hotel Secreto 於 2023年7月21日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Emily,ALEXANDRIA

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great hidden boutique hotel!! Beach isn’t swimmable but it’s got a great intimate pool that lets you connect with the other guests! Staff is very friendly and we loved our stay here!
於 2023 年 7 月住了 6 晚
Hotel Secreto 於 2023年7月10日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Mary

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We stayed at Hotel Secreto for 6 nights and really enjoyed it! The staff is very nice and helped with taxis and dinner reservations. Millie was amazing and so accommodating! The bartenders are great and friendly. The rooftop opens at 5pm and is an amazing place to have a drink and watch the sunset. It did rain a couple of afternoons and they did not open it on those evenings. There are no onsite restaurants at this property but we saw several guests ordering food for delivery. There are street food vendors a short walking distance away and Hidalgo St. is close by with multiple restaurants and many bars with nightly entertainment and live music. The pool is clean and has plenty of lounge chairs and umbrellas for shade with a nice view of the beach. They do set up a bar outside during the day starting in the early afternoon and in the evenings in the lobby. There is beach access and it’s very secluded but not a swimmable area. Playa Norte is just around the corner and you can walk over there and swim and snorkel. The best part was waking up to turtle tracks and getting up around midnight watching some come to the beach to lay eggs!!! The only downfall which is not the hotel’s fault, was late night noise and music being played by some people who apparently live behind the hotel and it went on about 3 nights until 1 or 2 in the morning. Next time I would spend the extra money and stay in a ocean view room as the standard rooms do not have patios.
於 2023 年 6 月住了 6 晚
Hotel Secreto 於 2023年6月28日回覆
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 有夠讚

mark,athens

喜歡:整潔度、員工素質和住宿環境和硬體
Great Service!!! great property, highly recommend. Close to everything but not in the middle of everything. Great roof top bar! Great drink service by the pool. Highly recommend.
於 2023 年 5 月住了 7 晚
Hotel Secreto 於 2023年6月5日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

VERONICA LEONOR,CANCUN

情侶出遊
Muy bonita tranquila ideal para parejas que quieren desconectarse
於 2023 年 6 月住了 1 晚
Hotel Secreto 於 2023年6月5日回覆
Gracias por tu calificación a nuestro servicio y por haber elegido nuestro hotel, es grato saber que disfrutaste de tu estancia, esperamos tenerte de nuevo como invitado.

4/10 不太好

Robert

不喜歡:住宿環境和硬體
於 2023 年 5 月住了 6 晚
Hotel Secreto 於 2023年6月3日回覆
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

10/10 有夠讚

Denise

團體旅遊
喜歡:員工素質和住宿環境和硬體
This hotel is a perfect choice! You can walk to north beach and restaurants. The staff is amazing!
於 2023 年 5 月住了 4 晚
Hotel Secreto 於 2023年5月24日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

William

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Hotel
Amazing spot. The most relaxing vacation I have ever had. Beautiful hotel close to everything and the staff, particularly Angel and Stephanie went above and beyond to make our stay phenomenal. The rooftop bar alone is reason to go, not to mention the spa.
於 2023 年 5 月住了 3 晚
Hotel Secreto 於 2023年5月24日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Stacy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 5 晚
Hotel Secreto 於 2023年5月17日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Erika

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend getaway.
Loved this hotel. Cute comfortable and close to everything. We would definitely recommend this hotel.
於 2023 年 4 月住了 2 晚
Hotel Secreto 於 2023年5月16日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Kendolynn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Secret Secret...I've got a secret
A wonderful experience! This hotel caters to its guests. Rooms are clean, the lobby and spa were equally clean and inviting. Amazing atmosphere and best boutique hotel on the island!
於 2023 年 4 月住了 1 晚
Hotel Secreto 於 2023年4月25日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Ezequias

於 2023 年 3 月住了 1 晚
Hotel Secreto 於 2023年3月27日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Alejandro

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel es muy agradable, las habitaciones muy equipadas. Solo que se siente que no es un hotel dirigido a los nacionales, está al 100 al turista extranjero, hasta el servicio se siente una atención preferencial. De ahí en más está más que bien.
於 2023 年 3 月住了 2 晚
Hotel Secreto 於 2023年3月5日回覆
Te agradecemos que hayas dedicado tiempo para proporcionarnos una valoración de tu estancia. Todos tus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que sean transmitidos a todos los involucrados.

10/10 有夠讚

Rex,North Little Rock

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, relaxing. Close enough to the fine beaches and exciting vibe of downtown.
於 2023 年 2 月住了 4 晚
Hotel Secreto 於 2023年2月20日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Raymond

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
Hotel Secreto 於 2023年2月10日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

MANNING

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was good in general. Quiet and walkable distance to everything. However, Wi-Fi was not good anywhere except for the lobby. We wanted to work from our room and around the pool and it was not possible. Hopefully, they will fix this issue.
Hotel Secreto 於 2023年1月15日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Cheyanne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Secreto was absolutely breathtaking! From the service, to the property & the cleanliness of the hotel, I rate it 11/10! Will definitely come back to this hotel in the future. Thank you so much for making our stay so comfortable!
Hotel Secreto 於 2022年12月27日回覆
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 有夠讚

Ronald

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Just relaxing
The staff was very friendly and helpful.
於 2022 年 12 月住了 2 晚
Hotel Secreto 於 2022年12月23日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 有夠讚

Lorina

情侶出遊
喜歡:整潔度、員工素質和設施服務
They were doing a lot of updating on the outside of the hotel like painting and doing a lot of work near the pool area which sucked
於 2022 年 12 月住了 3 晚
Hotel Secreto 於 2022年12月13日回覆
Thank you for your feedback. We will be addressing your concerns.

10/10 有夠讚

Steven

於 2022 年 12 月住了 2 晚
Hotel Secreto 於 2022年12月13日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Gregory Kirk

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very helpful and friendly! Hotel was very clean and comfortable!
於 2022 年 8 月住了 4 晚
Hotel Secreto 於 2022年9月7日回覆
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!