"The staff is very helpful and attentive, the hotel is beautiful, sparkling clean and the garden is lush. I need to mention that entry with a vehicle can be be difficult because the gate can be opened only from the reception and if no one is available, there is just no way to open it. And it is a longish walk from the gate to the hotel, which we had to do under pouring rain to get to our taxi outside. Other than that, the stay was amazing and even better than expected for the price. Honestly...
"Authentic! Amazing balcony with view of the busy street below- super fun!
Next door to the water taxi so super convenient! We loved our stay here.
The front desk employees are sweet as sugar 💜
We will stay there again!"
"The hotel is in a great location. It is clean, well maintained and very spacious. I really enjoyed my time in this hotel. I was given a huge room with a huge balcony overlooking the city, I was very happy with it. Overall, this hotel is a 10/10."
"Caracol was rustic but magical. The staff was lovely and it’s so peaceful surrounded by water. Being able to step off my private dock and swim was a delight, and I spent lots of time in my hammock. The restaurant was tasty and the staff was helpful for arranging boat transfers if you wanted to go places."
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