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"La ducha estaba dañada , el baño luce sucio . La habitacion en general debe ser remodelada . No es como se ve en las fotos de promosion "

"Our room overlooked the beach on the 3rd floor. The rooms are very specious and super clean. The staff are as usual very attentive and friendly making the stay very pleasant, enjoyable and very friendly. Thank you!"

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"I’ve been to a couple of the hotels in the area, but normally stay with a friend. I’m so glad this year that we stayed at Rincon of the Seas because it was awesome! I loved our room, I loved our view, the pool was excellent, clean, the staff was so nice and so helpful with anything that came up from grabbing an extra towel to helping with our next reservation! I returned three weeks later with a family member who booked for next winter also. I honestly thought the place was just great and would recommend it highly!"

"Good "

"The Royal was aesthetically beautiful. Breathtaking. The staff that work service there are very friendly and attentive. However here is why my review is so bad: we had paid extra to have the room decorated for our honeymoon. We arrived and it was beautiful, however we discovered too late that there was no hot water. There were a lot of cockroaches, like the furniture was crawling and families of cats fighting eachother outside the casita for your leftover restaurant food that they instruct you to leave covered on the bench outside. My review is a lot longer an detailed; but there’s not enough room to leave it here. They offered a different casita the after the hot water fiasco but the honeymoon night was already spoiled and it was day two. So we decided to stay, then the roaches, they only offered to spray. Didn’t work. No one ever reached out to me like they said they would after our checkout to make it right. No refund credit or anything. Ridiculous for such an expensive resort to be crawling with roaches. I have videos of the roaches too. But Expedia doesn’t allow video posting. "

"Facilities are in very poor condition. No easy internet. Table light does not work. No TV with local channels. Jacuzzi does not work and out of order. No enough towels in bathroom. Staff very amable, courteous and wanted to help. "

"Very nice location with plenty parking. Lots of stairs. The loan you beach towels and chairs so you can enjoy the beach without bringing a lot of luggage."

"Everything was great except there was no hot water. Taking cold showers for 2 days was no fun. They said it was because they were at full capacity which seemed like a pretty poor excuse."