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"We stayed in the cave suite which was great for a family of four. Two beds and a bathroom for the kids and a separate bedroom and bathroom for the adults. They brought an ample breakfast every day to our room, which was lovely. The room had a hot tub and the little courtyard enclosed that the kids enjoyed. Then we had upstairs the patio with an amazing view. Easy walk to Fira. Pro tip: we rented a car at the airport and drove and it wasn’t bad at all. That enabled us to have the car to drive around the island one day when we were there."

"Excelent everything"

"I loved my stay at Santorini Palace, this is a really beautiful and well-maintained property, with great views of areas of the island. My room was excellent, clean and comfortable, very spacious and cozy. The staff all over the hotel is friendly and attentive. Food was average, and as everything in Santorini a bit overpriced. The hotel is located in the heart of Firostefani, very close to the town of Fira and Imerovigli, where you can easily walk from the hotel. Just steps away from the main entrance you can have the stunning views of the Caldera from the Three Bells of Fira lookout point."

"Amazing experience!!"

"Most beatiful hotel we have been to. Amazing staff that provides great recommendations. One of the most amazing view of the volcano. Very quit and peaceful. Breakfast were delicious."

"Mostly fine and staff was great, but bathroom had hair from someone else so it doesn’t seem like it was cleaned before we got in"

"Friendly and knowledgeable and helpful staff. Beautiful cliffside cave rooms. Delicious breakfast. Unbeatable views. Overall a perfect stay and I can’t thank the staff enough. "

"The ONLY positive thing about this property was its phenomenal location and that is where the positives end and the negatives begin. For starters, the property did not pay their cable bill and as a result there was no TV in our room. No big deal because we can live without TV on vacation. In fairness, the manager responded quickly and tried to “fix” a “cable” problem, but we already knew what the problem was and it wasn’t a wire, it was non-payment!!! He said it would be fixed the next day and that never happened. The real issue though was that the property blew a fuse and there was NO electricity for 12 hours and the property manager was nowhere to be found. When he did respond, instead of owning up to it, the host said the entire village was without power, which was a bold-faced LIE as ALL of Oia was LIT UP! The reality is that it was only his 4 or 5 units and within 30 seconds of the maintenance crew showing up 12 hours later, the electricity was back on!!! That is not a village problem, that is a JUST BLUE problem. We can handle no TV. We can handle a fuse blowing, but we can't handle the unresponsiveness to our requests to fix it. The worst part though is that they LIED to hide the truth AND that is unacceptable. NOBODY should have to pay their hard earned money for an accommodation that has NO POWER for half a day!!!!!! WHAT A DISAPPOINTMENT!!! I DO NOT RECOMMEND THIS PROPERTY!!!! "

"Very good location. Excellent service. Strong recommended."