8/10 不錯哦
Ana
情侶出遊
2024年5月16日
喜歡:員工素質、設施服務和住宿環境和硬體
Property is nice and cosy, just what you’re looking for in the Highlands, and staff were quite nice and accommodating . However when coming back on the first day we saw our bed had not been made and towels, cups or coffee capsules had not been replaced/replenished, when we asked about it we were told that they normally only did it after the third day but did offer to do it straight away if we wanted. We didn’t need it however we looked everywhere for this info and didn’t find it anywhere so if that is the policy it would be great to inform guests in advance otherwise it gives the impression that service is sloppy. Aside from this, great place overall.
Ana
於 2024 年 5 月住了 3 晚