Verified
8/10 Good
Verified traveler
2021/7/19
Liked: Cleanliness, staff & service
Verified traveler
Stayed 2 nights in Jul 2021
Hotel Burgstall
4.0 star property
Travelers can ski down mountain trails or simply take in lake views at this lakeside haven where relaxation meets adventure, with plenty to enjoy year-round.
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Photo gallery for Hotel Burgstall
Hotel Burgstall by the lake offers a peaceful retreat with a hearty breakfast buffet and ski shuttle. Guests can book spa treatments, shop on-site, or relax in the garden. WiFi keeps everyone connected, and multilingual staff provide helpful assistance throughout the stay.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
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About this property
Hotel Burgstall
- Upscale family-friendly hotel by the lake
- You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Hotel Burgstall. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a hot stone massage, a facial, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
- You'll also enjoy perks such as:
- Free self parking
- A roundtrip airport shuttle (surcharge), express check-out, and express check-in
- A billiards/pool table, a front-desk safe, and tour/ticket assistance
- Room features
- All guestrooms at Hotel Burgstall offer comforts such as premium bedding and first-run movies, in addition to amenities like free WiFi and safes.
- Extra amenities include:
- Bathrooms with tubs or showers and free toiletries
- Flat-screen TVs with satellite channels and first-run movies
- Heating, daily housekeeping, and desks
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The price is NT$7,778
NT$7,778
NT$8,805 total
includes taxes & fees
Jun 11 - Jun 12
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between April 15 and June 6.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 80 per vehicle (one-way)
- Pet fee: EUR 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frequently asked questions
Is Hotel Burgstall pet-friendly?
Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Burgstall?
Check-in start time: 2 PM; Check-in end time: 8 PM.
What time is check-out at Hotel Burgstall?
Check-out is at 11 AM.
Does Hotel Burgstall provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.
Where is Hotel Burgstall located?
Conveniently located near the ski slopes, this Neustift Im Stubaital hotel is in the mountains within 2 mi (3 km) of Foesterhaus, Elfer Gondola, and Ski Lift Neustift. Kreuzjoch Cable Car and Kreuzjochbahn are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 4 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Roselyne
2020/8/18
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct.
Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Roselyne
Stayed 3 nights in Aug 2020
Verified
10/10 Excellent
Gabriele
2015/10/4
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.
Gabriele
Verified
8/10 Good
Verified traveler
2019/2/10
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Feb 2019