Worst hotel ever. To begin the sheets were dirty, there were giant brown streaks on the blankets. I asked for them to be replaced but they never did, not once during my entire stay. The phones did not work and they did not answer when I called from my cell phone so I had to go down stairs and place my order in person, the first morning I was there it took them 4 trips to get it correct. Worse part the first trip they delivered food but no silverware or the rest of my order, over 30 minutes and 4 failed attempts later... they still forgot my silverware to eat with. The second morning they still hadn't fixed the phones even though they promised they would. I called the front desk but no answer so yet again I had to walk down an place my order in person, again. They messed up my bill and tried to over charge me by more than $40. Also to note, this places charges $5 for tap water. For the prices, the food is not worth it. Their meal hours are very short and inconvenient.
We stayed there multiple nights and needed clean towels. I requested clean towels and received none so, again, I had to walk down and get them myself.
Every time I had an issue the management would direct me to their art galleries and start talking about the art instead of handling my issues.
Also to note the beds are extra extra firm. If you like sleeping on the floor you will love these dirty beds