2/10
My stay with my family was a disaster it starts out like this after traveling to location I get there kind of early around 3:30pm to check to see if maybe my room was ready they guy at counter looks up my reservation and tells me that sorry it’s not ready yet it would be ready at 4:00pm so I responded back with okay I’ll come back so me and my family go and get something to eat I come back around 4:08om so I remain to stand in line they guy states that there computer was Down that the lady would be right with me in other line I said okay it was around 4:16pm i finally get to counter around 4:21 to check in they state to me that my room was still not ready if you like you can stand over to the side until we can figure out what is going on so I remain over to the side for about 15min don’t forget my wife and 2 sons are still in the car waiting finally the guy who waited on me at the beginning comes back and says my room is ready after I watched numerous people check in by that time but I’m still patient so I check in the lady states oh i forgot you said you had 2 little ones with you the guy hands me a bag with one pillow and 2 sheets in it I’m like wow so not only I had to wait go out to my car to get my things and pack a big bag with the hotel pillows and sheets also at the time I’m very frustrated but remain calm and professional at all times
Raymond
於 2025 年 6 月住了 2 晚