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Shrubbery Hotel, Ilminster

3.0 star property
Hotel in Ilminster with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Shrubbery Hotel, Ilminster

Deluxe Room, 1 Queen Bed, Non Smoking (Four Poster Bed) | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Outdoor wedding area
Daily full breakfast (GBP 14 per person)
Lobby sitting area
The Shrubbery Hotel, in the city's heart, offers a peaceful escape with a golf course and garden. Enjoy regional specialties at Revival Restaurant or mingle at the daily manager's reception. Free WiFi keeps everyone connected, and the attentive service earns praise.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Suite (Four Poster)

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Station Road, Ilminster, England, TA19 9AR

What's nearby

  • Donyatt Village Hall - 4 min drive - 4.4 km
  • Barrington Court - 10 min drive - 8.1 km
  • County Cricket Ground - 19 min drive - 22.4 km
  • Muchelney Abbey - 22 min drive - 18.8 km
  • Lyme Regis Beach - 32 min drive - 30.8 km

Getting around

  • Crewkerne Station - 21 min drive
  • Bristol International Airport (BRS) - 65 min drive

Restaurants

  • ‪The Royal Oak - ‬13 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Bell Inn - ‬4 min drive
  • ‪Greggs - ‬2 min drive

About this property

Shrubbery Hotel, Ilminster

Hotel in the city center
You can look forward to golfing on site, a free daily manager's reception, and a terrace at Shrubbery Hotel, Ilminster. The on-site local cuisine restaurant, Revival, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), a ballroom, and luggage storage
  • Wedding services, meeting rooms, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Shrubbery Hotel, Ilminster include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Revival

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel
Best Western Shrubbery Ilminster
Best Western Shrubbery
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset
Best Western Taunton

Frequently asked questions

Is Shrubbery Hotel, Ilminster pet-friendly?

Yes, this property allows dogs (limit 2 total). A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Shrubbery Hotel, Ilminster?

Self parking is free at this property.

What time is check-in at Shrubbery Hotel, Ilminster?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Shrubbery Hotel, Ilminster?

Check-out is at 10:30 AM.

Where is Shrubbery Hotel, Ilminster located?

Located in the heart of Ilminster, this hotel is within a 10-minute walk of The Warehouse Theatre and Ilminster Parish Hall. Ilminster Library and Donyatt Village Hall are also within 2 mi (3 km).

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Shrubbery Hotel, Ilminster Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 228 reviews
Rating 8 - Good. 90 out of 228 reviews
Rating 6 - Okay. 29 out of 228 reviews
Rating 4 - Poor. 12 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Shrubbery Hotel

Nice hotel, very clean and wonderful breakfast
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Noisy evening bar but room clean and comfortable Breakfast top class
Stayed 1 night in Sep 2022

10/10 Excellent

Tony

Liked: Staff & service, property conditions & facilities
Good and friendly staff
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Excellent room .no 7...staff very helpful and friendly..Food was excellent.... especially the sticky belly pork starters Drinks very reasonably priced. Nice gardens to have a drink in the sun
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Stunning food

Food was amazing, really tasty and hot. We had dinner there on 2 nights and plus 2 breakfasts and they were all above average. Rooms are tired but clean unless you stay in the bridal suite which is modern and large.
Stayed 2 nights in Aug 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable break.

We enjoyed our 4 night stay. Good central location. We were impressed with the hotels business policy for zero waste,clean towels and room cleaning only on request, meals pre-ordered etc. Breakfast delicious. Staff very helpful
Stayed 4 nights in Oct 2022

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely room, beautiful hotel and fab breakfast. We just thought the rooms bathroom could of benefited from a facelift. We were in room 2 and couldn’t have a shower as half the water came out of the shower head and the other half out of the tap. Bath did run very quickly though. Would definitely stay there again, we had a lovely time
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Okay but somewhat Underwhelmed

I got a "chalet" style room in what felt liked a converted garage, I somewhat underwhelmed. The main house looked pleasant. The room was okay albeit like stepping back into the 80's (it had seen better days).
Stayed 1 night in Aug 2023

6/10 Okay

RICHARD

Liked: Staff & service, amenities, property conditions & facilities
They is no lift for disabled people also they don't clean your room unless you ask the to The staff where very helpful
Stayed 3 nights in Oct 2023

6/10 Okay

Paul

Liked: Cleanliness
The property felt empty with areas around reception dark. There needs to be a re-think about whether the old lounge near reception is an open communal area and therefore screened from the seminar room beyond - and lit. Front bedrooms can be noisy because of daytime traffic along the road into Ilminster itself. Staff are friendly and efficient but multi-task which can lead to delays in service. Nevertheless it is a convenient stopping point along the A303
Stayed 1 night in Jul 2023

6/10 Okay

Angela

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could be better

When we arrived we were told the restaurant was closed. Would have been nice to have been told this beforehand as we had to go back out to eat after a very long drive. Beer in the bar was awful. Tasted really off and another guest also noticed this. Hot water stopped after one shower although was sorted by a member of staff.
Stayed 1 night in Sep 2022

6/10 Okay

Kit

Liked: Cleanliness, staff & service
Booked one of the superior rooms for 2 nights, was quiet as requested, although the room doors are heavy and slam easily. Room was nice, a bit dated but in keeping with the rest of the hotel. Housekeeping had not put on the heating so the room was very cold on arrival and it took a couple of hours to warm up. No bathrobes as mentioned in the guest directory and the room information has not been changed since COVID. Duvet too small for the size bed. But staff were very friendly and the full breakfast was good, even if a bit pricey. A good 3* hotel, would stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel, quiet and comfortable. Lovely staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - poor communication

I booked several rooms for friends all visiting Shindig festival. Due to personal circumstances within the space of a couple of months, i forgot to cancel some of the rooms for those who couldnt attend. When checking in the receptionist notified me of one room on a separate booking but NOT a further two under the same hotels.com booking reference which i had added in my friends name. The result was a hefty charge for both rooms for the whole three nights, which they made me pay! We stayed for 3 nights and at not one point was i notified. I am devastated. It was an extremely bad ending to what should have been a joyous time and a VERY costly error which could have been mitigated. I would avoid this hotel at all costs. Its obvious they didnt advise me so they could sting me with the full amount. Honestly, who can afford to pay for three hotel rooms for three nights but only need one!
Stayed 3 nights in May 2024

8/10 Good

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food available on a Sunday evening.
Stayed 2 nights in May 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Convenient for attending family event nearby. The room was pleasant and well equipped except for shower which needed fixing. Continental breakfast options quite limited. The evening meal was good and staff helpful. But there was no custard for the crumble.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Disliked: Staff & service

Average and very loud

The hotel was fine, slightly dated but clean with a great shower. The bed was hard and not hugely comfortable. The worst part was that on the Saturday night the hotel had a huge function which was incredibly loud until past midnight. We were told on check in but that was useless as we had no other option by then! There were lots of drunk people blocking the entrance and smoking right outside so the entrance smelt bad and the outside tables were still covered with cigarette ends and empty bottles I the morning, also there was no parking reserved for hotel guests so we could not park when we got back. No staff were on hand to help either. Despite not being part of the event, no effort was made to put us in a room away from the event - in fact we were directly above the event room.
Stayed 2 nights in Apr 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
No complaints, friendly staff plenty of parking, we didn’t eat so can’t comment on the food. Lovely oldy worldly building which oozes character. Would definitely stay again.
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel lovely breakfast pleasant staff would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and well equipped. Generous servings at breakfast. Plenty of parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Lovely well looked after old building, the staff were excellent and made me feel very welcome
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and welcoming

Just a one night stay to break up a long drive. Very friendly and welcoming staff. Clean and presentable. Didn’t eat there but very happy, no complaints.
Stayed 1 night in Feb 2024

8/10 Good

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
The Historical building and the excellent conditions makes it your experience different than the standard hotel environment. The dinner is exceptional, highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

Good car park. Excellent room, spacious and comfortable. Main heater in room didn’t seem to be working properly but an additional plug in heater was also available in the room. Tried to call reception a couple of times with no answer (Christmas Eve).
Stayed 1 night in Dec 2023