Really like our stay. The bed, duvet and pillows gave us an amazing sleep. Breakfast is as good as you will get. The two things to pick on were there was a bit of dust in the rooms and one of the rooms was very stuffy even with the fan on. As the windows only opened a little you couldn’t get much air in the room.
Nathan
於 2022 年 6 月住了 1 晚
8/10 不錯哦
Angela
家庭旅遊
2022 年 5 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location from the train station and central to walk everywhere. Check in was a little slow along with breakfast due to them being under staffed.
Angela
於 2022 年 4 月住了 2 晚
10/10 有夠讚
Daniel
2022 年 4 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Daniel
於 2022 年 4 月住了 1 晚
10/10 有夠讚
Gary
2022 年 4 月 10 日
Gary
於 2022 年 4 月住了 1 晚
10/10 有夠讚
Karen
家庭旅遊
2022 年 3 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Karen
於 2022 年 3 月住了 1 晚
10/10 有夠讚
Barbara
2022 年 2 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were wonderful would definitely go again.
Barbara
於 2022 年 2 月住了 2 晚
8/10 不錯哦
Steve
家庭旅遊
2022 年 2 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with fantastic staff
Fantastic service from a great small hotel. We had booked a 1 bedroom suite and were very pleasantly surprised to be told there was an on-site parking space included in the suite bookings.
The suite itself was modern with a full kitchen, including washing machine and dishwasher. The rooms were large, pleasantly warm (it snowed whilst we were there!) and included everything we could have wanted apart from washing powder and clothes airer.
The only word of caution is there is only a very limited lift service (has to be unlocked for you and hotel takes no responsibility as they don't own it). Also, for the Ilkley suite at least, as soon as you open the door to the room you have 9 steps to climb so not suitable for anyone who cannot manage stairs.
Staff were fantastic, although the restaurant was a little understaffed at breakfast on our second day but understandable in the current climate.
Steve
於 2022 年 2 月住了 2 晚
10/10 有夠讚
Phil
情侶出遊
2022 年 2 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very warm welcome, in fact all staff were very friendly and professional. The room was immaculate with everything you could need for an overnight stay.
Ate in restaurant. Food was superb.
Great location, right in the heart of things.
No on site car parking I'm afraid, but public car park nearby, albeit at a cost.
Phil
於 2022 年 2 月住了 1 晚
8/10 不錯哦
Barbara
2022 年 2 月 10 日
Barbara
於 2022 年 2 月住了 1 晚
8/10 不錯哦
Richard
2022 年 1 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
Nice stay couldn’t really fault anything
Richard
於 2022 年 1 月住了 1 晚
8/10 不錯哦
Edward
情侶出遊
2022 年 1 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent breakfast and comfortable beds.
Edward
於 2022 年 1 月住了 2 晚
10/10 有夠讚
John
2021 年 12 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend Trip
It was absolutely brilliant from start to finish. The staff on site are so helpful as is the new manager. We would stay here again in a heart beat .
John
於 2021 年 12 月住了 2 晚
8/10 不錯哦
Joanne
2021 年 12 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, comfort and food. Pub closed.
The room was very nice and quiet and the bed very comfortable.
We had dinner and breakfast in Bistro Pierre and the atmosphere, service and food waa spot on.
Great location for a good walk on the moors.
The only disappointment with our stay was that the pub was closed and we had no idea until arrival.
Slight inconvenience as it was raining but we found another pretty close.
Joanne
於 2021 年 12 月住了 1 晚
8/10 不錯哦
Peter
2021 年 12 月 9 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Ilkley night out
The stay was very good however I think they were short stafed dident have much time for the guests and the main bar was closed, the breakfast was very good. Would recommed.
Peter
於 2021 年 12 月住了 1 晚
8/10 不錯哦
Hanneke
2021 年 12 月 6 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Leuk hotel
Prima kamer, zag er netjes en schoon uit. Het personeel liet soms wat lang op zich wachten. Leuke locatie in het midden van het stadje. Goede uitvalswegen richting moors en bc golfbanen
Hanneke
於 2021 年 11 月住了 3 晚
6/10 一般般
Hollie
情侶出遊
2021 年 12 月 6 日
喜歡:整潔度和設施服務
不喜歡:員工素質和住宿環境和硬體
Good morning
Last night we stayed in the Saltaire suite. We booked a suite instead of a standard room to use the facilities including the tv as it was our first night away in 2 years after having our daughter. So you can imagine our disappointment when we got into the rooms to find neither of the 2 tv’s were working in the room. We of course attempted to get the tv’s working ourselves which only resulted in my husband receiving an electric shock from the tv in the living room when checking the aerial connection! We immediately contacted a staff member who I believe was supervising the restaurant ( I didn’t catch her name) and advised her of the above. To which no apology was offered she just blamed the weather for the aerial falling down on the roof and said she would try get someone to sort it in the next 3 hours. We returned to the room around 4 hours later to find someone had been in the room as the tv was no longer giving out electric shocks and there was a roll of tape left on the sofa. We paid £180 for this room and have not been able to use it to its full capacity, we may aswell of paid for a standard room. I do need to add the rest of the suite was faultless but due to the nature of our night away the lack of working tv did affect our stay.
I look forward to your resolution
Many Thanks
Hollie Stephenson
Sent from my iPhone
Hollie
於 2021 年 12 月住了 1 晚
8/10 不錯哦
Patricia
家庭旅遊
2021 年 12 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Space and comfort central breakfast staff warm and welcoming
Patricia
於 2021 年 12 月住了 1 晚
6/10 一般般
Dianne
情侶出遊
2021 年 11 月 29 日
不喜歡:住宿環境和硬體
The hotel bedroom only had a wall heater, the building is old and it was a cold day so the room took along time to heat. The water was aired so not a pleasant shower.
I asked staff for extra blanket - one was not given. Restaurant staff young. We had eaten our breakfast before we were served our juice.
Dianne
於 2021 年 11 月住了 1 晚
2/10 很糟糕
David
2021 年 11 月 28 日
David
於 2021 年 11 月住了 1 晚
8/10 不錯哦
PAUL
2021 年 11 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PAUL
於 2021 年 11 月住了 1 晚
2/10 很糟糕
Fiona
團體旅遊
2021 年 10 月 31 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Beautiful... but
Not the best. Shame. Great location etc., but customer care was questionable. Bar shut too.. i suggest i know what the reasoning will be give current situation but please! Even updating their website, which is aneasy enough task, would let customers know what's happening.
Fiona
於 2021 年 10 月住了 1 晚
10/10 有夠讚
Lauren
2021 年 10 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lauren
於 2021 年 10 月住了 1 晚
8/10 不錯哦
adrian
家庭旅遊
2021 年 10 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Could do with parking at the hotel rather than off site.
Lucky the weather was kind.
adrian
於 2021 年 10 月住了 2 晚
10/10 有夠讚
Barbara
2021 年 10 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice stay
Have stayed here a few times. Pleasant and helpful staff, room comfortable, clean with very comfortable bed and en-suite bathroom with shower. Usual hospitality tray, hairdryer etc.
Very good breakfast, freshly cooked to order.
Parking nearby (chargeable).
Would recommend.
Barbara
於 2021 年 10 月住了 1 晚
10/10 有夠讚
Rebecca
團體旅遊
2021 年 10 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay, recommend
Great little hotel. Lovely rooms, very central, friendly staff and amazing breakfast