Find Family Hotels in Hwaseong

"Staff are friendly and helpful. The room service food was amazing!! Best I have ever had we had the ribeye 2x in a row with there fried chicken and fries meal. Room comes with a couple free beverages. Be prepared to bring your own toothbrush and do paint as they are not complementary nor do they offer any disposable amenities like hello love I’m writing a review about the hotel."

"We had some small issue with the room but all of the staff were very attendant and helpful. The hotel itself is fairly good but their customer service is exceptional and impressive. "

"Breakfast great"

"Great"

"Great food options around "

"Good "

"Shops very close"

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"1人旅で3泊しましたが、温泉もそれほど混まずゆっくりできました。夜鳴きそばやロビーの無料コーヒーなどもあり快適な滞在でした。スタッフも皆さんフレンドリーで完璧な日本語で案内してくれます。洗濯機が無料で使えるのもボーナスでした（乾燥機は別途有料) 一時的のようですが、空港行きバス乗り場もホテルの目の前で大変便利でした。確かに立地は坂の上にありますが、シンノンヒョン駅からホテルへの上り坂はそれほどキツく感じませんでした。オンジュ駅からのほうが下り坂で楽です。また韓国へ行く際は利用したいです。"