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Reviews of Golden Rose Hotel

3 out of 5
Golden Rose Hotel
SHERATON, Hurghada, Red Sea Governorate

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Troy

Stayed 1 night in Mar 2024
Response from ALI on 2024/4/4
I was hoping you would tell me your problems, if they exist at all. In general, thank you. We always try to make guests happy and strive for the best in guest service

6/10 Okay

Amgad

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff and management are friendly and suppotive.
Stayed 4 nights in Mar 2024
Response from ALI on 2024/3/27
we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

8/10 Good

AHMOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
Good Staff are very helpful and friendly
Stayed 1 night in Jan 2024
Response from ALI on 2024/1/23
we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

10/10 Excellent

Taha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. thank you
Stayed 1 night in Jan 2024
Response from Ali on 2024/1/16
Thnx Taha we hope to see you agine

6/10 Okay

Sahida

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from ALI on 2024/1/13
Dear Peter It was our pleasure to have you in Golden Rose Hotel residence and we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2023
Response from ALI on 2023/11/29
THANKS

2/10 Terrible

sameh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t give it minus it is horrible how come this hotel got that review? I can attach the pictures Never go there you will regret it. The comments of one stuff member it is better than nothing some people have no place to stay!!!!!!! I paid to stay, the mattress was damaged sponge mattress!!!! The air condition either too cold or off nothing in between, in the morning all the floor was full of water from the air conditioning. The washroom is not clean and one old very old towel. The fridge is too old on a rotten wood frame. It is no no no hotel too much construction surrounding and there is no kettle, there is a kitchen corner that has no use, I can attach the pictures if you need it. After complaining they offered to change the room but it was too late. No no no, I did not wait for the breakfast it could be same as the room I went out to eat.
Stayed 2 nights in Oct 2023
Response from ALI on 2023/10/25
you are not fair . only you want problem with all

10/10 Excellent

Yehia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and fit to purpose
Overall amazing stay, especially the location.. its a prime location. All hotel satff is so friendly and easy to deal with, especially Mr. Ahmed, Mr. Ali and 3am Ali.
Stayed 3 nights in Sep 2023
Response from ALI on 2023/10/2
THANKS . HOPE SEE YOU SOON

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive surprize
It is very hard to find clean hotels in egypt, but this hotel was good: clean bedsheets, there was soap, toilet paper and a towel in the room. We liked the romantic music in the elevator. The hotel is close to the beach which is 2 dollars per person per day and also close to the main shopping street with fastfood and supermarkets.
Stayed 1 night in Sep 2023
Response from ALI on 2023/9/28
THANKS . HOPE SEE YOU SOON

10/10 Excellent

Aleksandr

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good personal, tasty breakfast.
Response from ALI on 2023/9/4
THANKS

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area. The staff is friendly. The room was spacy with a small balcony a side sea view. The breakfast was prepared freshly. Good stay.
Stayed 6 nights in Feb 2024
Response from ALI on 2024/4/16
we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

10/10 Excellent

Nuti Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from ALI on 2024/2/17
we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

8/10 Good

Nazif

Disliked: Property conditions & facilities, room comfort
Kalınabilir merkez yakın deniz yakınçalışanlar ok
Şehir merkezi yat limanı yakın otel eski malzemeler eski
Stayed 1 night in Jan 2024
Response from ALI on 2024/1/18
esidence and we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team

10/10 Excellent

Abedl El Kader

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra
det var bra service
Stayed 1 night in Dec 2023
Response from ALI on 2024/1/8
Thank you for rating us . hope see you soon

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from ALI on 2024/1/8
Thank you

8/10 Good

Susann

Traveled with partner
Liked: Cleanliness, staff & service
Wir waren zwei Nächte im Hotel Golfen Rose. Das Personal war sehr freundlich und hilfsbereit. Das Hotel selbst ist nicht das neuste, das Bett war durchgelegen, aber die zentrale Lage in der Stadt, nahe der sehenswerten Marine und einem öffentlichen Strand ist ideal und unerwartet ruhig. Für ein paar Tage sehr empfehlenswert. Danke auf dem Weg nochmal an das Personal, dass unseren Aufenthalt hier sehr angenehm gemacht hat!
Stayed 2 nights in Dec 2023
Response from ALI on 2023/12/28
Thank you for rating us

10/10 Excellent

FAHAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Un bon sejour dans cet hotel à proximité de tout (marina, boutiques, restaurants ect). On peut y aller à pied. Le personnel est super serviable. Je recommande cet hôtel.
Stayed 4 nights in Oct 2023
Response from ALI on 2023/10/25
Dear Peter It was our pleasure to have you in Golden Rose Hotel residence and we hope you had an enjoyable time. Your feedback is mostly appreciated to keep our highest level of guest satisfaction. Thank you so much for your review and we hope to have you again in Golden Rose Hotel at your next visit to Hurghada. Best Regards Golden Rose Hotel Front office team