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華欣馬拉喀什度假村及水療中心 - SHA Extra Plus 認證的評分

4.5 out of 5
華欣馬拉喀什度假村及水療中心 - SHA Extra Plus 認證
63/411 Petchkasem Rd, Moo Baan Nong Kae, Hua Hin, Prachuap Khiri Khan

評論

8.6

有夠讚

10 分，有夠讚；483 則評論中有 217 則" "
8 分，不錯哦；483 則評論中有 206 則" "
6 分，一般般；483 則評論中有 43 則" "
4 分，不太好；483 則評論中有 11 則" "
2 分，很糟糕；483 則評論中有 6 則" "

8.8/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Mag

家庭旅遊
喜歡：員工素質和住宿環境和硬體
正正常常,整體只有餐員工比較積極及熱情,
於 2023 年 6 月住了 3 晚
General Manager 於 2023年7月2日回覆
Thank you very much for taking the time to share with us your experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. Hoping to welcome you again to our hotel in the near future. Yours sincerely,

10/10 有夠讚

CHIA-PU

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間很有異國風情，很適合拍照，雖然設施稍舊但看得出來有用心維護。陽台上的按摩浴缸是很新奇的體驗，記得把陽台遮罩放下來。 員工都很親切熱心，手寫迎賓卡片，迎賓糕點令人印象深刻。 早上千萬不要錯過豐盛的早餐和海灘上的日出，烤肉串，甜點和小油條都很推薦。
於 2023 年 1 月住了 1 晚
General Manager 於 2023年1月28日回覆
Thank you very much for taking the time to share with us your experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. Hoping to welcome you again to our hotel in the near future. Yours sincerely,

6/10 一般般

Siu chu arina

於 2022 年 7 月住了 3 晚
General Manager 於 2022年7月27日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. If you do have any further comments to help us improve our service, please do not hesitate to let us know by responding to our reservation email. We thank you for your kind attention. Yours sincerely,

8/10 不錯哦

Nicole，香港

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
喜歡房間很有特色， 但酒店泳池不大，這有點失望.... 員工很好客，helpful~~~~ 酒店附近都有不錯的小吃~~~
於 2019 年 8 月住了 2 晚
General Manager 於 2019年8月23日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

AMBER

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
超值超優的住宿體驗
環境優美，而且整個氛圍是舒服的，有機會再到華欣還會再入住！
於 2019 年 7 月住了 2 晚
General Manager 於 2019年8月6日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
地點位十分好！早餐每天都會有點不同和轉換款式亦好豐富！華欣黎講房間比較細了！優點係～房內有獨立按摩池！
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月17日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

MioPun

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
這是一間充滿摩洛哥風味的特式酒店！ 距離blue port market 大約數分鐘～ 商場旁邊有let’s relax 按摩店。 酒店房間環境舒適 雙人床大約有10尺大得很！ 整體很棒！
於 2019 年 5 月住了 1 晚
General Manager 於 2019年5月27日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

Chui

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常漂亮及私隱度極高的酒店
非常漂亮及私隱度極高的酒店， 坐在草原上或沙灘上 很寫意及給人難忘漂亮的日落，房間大有游泳池或按摩池設施，令人忘記了身心的疲累，全情投入在華欣的渡假旅程中。
於 2019 年 4 月住了 3 晚
General Manager 於 2019年5月20日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

8/10 不錯哦

Jin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room is super good
於 2019 年 2 月住了 1 晚
General Manager 於 2019年2月6日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

8/10 不錯哦

Teresa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff including the front desk and housekeeping should improve their English for better communication. The restaurant is very nice with stylish decoration. Bean bag seats nearby the bar are relaxing and enjoyable. Nice decoration in Morroco style.
於 2019 年 1 月住了 4 晚
General Manage 於 2019年1月29日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

luna，hong kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s was my birthday during I stayed in this hotel. It was so surprise that they put a birthday cake in my room! And they were all so polite and so nice!
於 2018 年 10 月住了 3 晚
General Manager 於 2018年10月25日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future.

6/10 一般般

真實旅客

喜歡：整潔度
於 2018 年 9 月住了 2 晚
General Manager 於 2018年9月28日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely,

10/10 有夠讚

Luk

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
General Manager 於 2018年9月4日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

PO-CHI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 2 晚
General Manager 於 2018年7月10日回覆
Dear , Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

10/10 有夠讚

Lillian，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近海灘 環境優美 十分舒適
於 2018 年 6 月住了 4 晚
General Manager 於 2018年6月25日回覆
Thank you very much for taking the time to share with us your pleasant experience during your stay with us. Your fine compliments and recommendations are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further. Hoping to welcome you again to our hotel in the near future. Yours sincerely, General Manager

8/10 不錯哦

Li chin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 2 晚
Natcha 於 2018年3月21日回覆
Thank you for your kindest feedback and we are glad that our service team make your stay with us memorable. We look forward to welcoming you back again sometimes in the near future.

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
非常不推薦的住房體驗 The unpleasant experience
以這個價錢來說，飯店所提供的服務是不匹配的。The price doesn't match with its service and facility. 首先我們進房時，房間裡瀰漫著刺鼻的香水味，房間的格局也非常奇怪，網站上說我的房是Garden view，事實上只是面對隔壁飯店的圍牆，後來給我們換了另一間房，還是有奇怪的味道，再帶我去看另一間房，但仍舊有味道，領我們入房的工作人員英文不好，無法為我解決問題，每到一間房我都得打電話到一樓櫃台告知我不滿意的原因，我帶著小孩，房間的味道讓我頭暈想吐，也擔心小孩無法接受，以一個收費比Hyatt要高的飯店，這樣的服務是很差的。 再來，飯店的電梯破舊，也不知道噴了甚麼奇怪的spray，電梯內昏暗、地毯髒，且電梯牆面有破洞，走廊也非常昏暗，泳池旁的草是人工草皮，廉價感非常重，飯店主打的房間陽台按摩浴池，也有點髒，房間內部有不少小地方並沒有維護得很好，一眼就看到髒處，床上有兩個紅色大抱枕，一躺上去就有一股霉味，我要求換一個，housekeeping很不解地問我why? 我說你聞聞吧, 他一聞了才理解, 但告訴我沒有新的, 只能給我其他小枕頭，可見這些枕頭並沒有定期更新清潔。 房間裡的wifi modem，設置在我們躺在床上就可以看到的水平視線處，我躺著時候就感到光一直在閃，這樣的設計真的是優良的嗎? 備品也非常的廉價，吹風機也沒有力，吹出來的風還有點冷，我隔天要求換一支稍微好一點，浴室的格局設計很差，竟是設計成開放式的，浴室的門外還沒有毛巾桿，你得打開整個門出來拿旁邊的浴巾，這不是很容易讓人感冒嗎? 早餐的餐廳，設計我就不評論，但是最基本的桌椅也是維護得極差，白色的桌面有著陳年的污漬，讓人食欲大減，我們住了兩天，第二天能吃的比第一天要少，以早餐提供的菜色種類，這個房價還是太黑心了。 落葉，泳池旁跟泳池內的落葉似乎沒人定期清理，來華欣的人大多是抱著度假心情來的，若沒有維持一個良好環境，住客體驗怎麼會好呢? 整體來說，這個飯店有一些自己的設計，服務人員態度也算良好，但是要收這樣的價格，就應該要有該有的軟硬體、服務跟品質，我不會推薦朋友去住這間飯店。
Kay Tippagomut 於 2018年1月5日回覆
Dear Valued Guest, We thank you for spending your time to feedback on our facilities for further improvement and we are truly sorry that your stay was unpleasant. Please allow me to explain on some points of your complaints. Our hotel leading room type is called Jacuzzi Suite Garden View with the extra larger size of 55 sqm comparing to other five star hotels around the area with this price. The room faces our hotel walkway garden and because we are small cosy boutique hotel so we could not avoid to see the wall between us and the adjacent hotel. Also, the jacuzzi places on the balcony, it is highly possible to have small leaves on the windy day. The same reason with the swimming pool, even though, we have cleaning staff for the leaves four times a day. Our hotel aims at honeymooners and lovers so the lighting design are planned to be not so bright. The bathroom also is designed to be sexy bathroom style. For other of your comments, we definitely take into our improvement action. We again sincerely regret that our design does not go along with your personally taste. However, Hua Hin is such a romantic and peaceful city that we wish you will consider to revisit the place again in the future. Warmest regards, General Manager

10/10 有夠讚

CHIU-HSIANG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 1 晚
Thank you for your kindest feedback and we are glad that our service team make your stay with us memorable. We look forward to welcoming you back again sometimes in the near future :)

8/10 不錯哦

WEI KEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置近商場，酒店員工服務也很好
於 2017 年 9 月住了 2 晚
Thank you for your kindest feedback and we are glad that our service team make your stay with us memorable. We look forward to welcoming you back again sometimes in the near future :)

6/10 一般般

琍喬

喜歡：整潔度和員工素質
於 2017 年 9 月住了 3 晚
Thank you for your kindest feedback and we are glad that our service team make your stay with us memorable. We look forward to welcoming you back again sometimes in the near future :)

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和客房舒適度
The room was very small and not clean enough. Sometimes the bathroom stinks.
於 2017 年 8 月住了 2 晚
Kay Tippagomut 於 2017年9月9日回覆
Dear Valued Client, We would like to thank you for taking time to comment on our services and facilities during your recent stay with us. it is with regret to learn that our cleanliness standard is not up to your expectation. We have to apologise for this unpleasant experience and will definitely improve our services and standards. However, our rooms all start with Suite type with the size of 60 sqm. It could be the layout of the room that makes you feel the room is small. We hope that we could still have an opportunity to welcome you back sometimes in the future to show you our improvement. Thank you and best regards, Management Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and good service, thank you for arrangement of b'day cake and flowers. Nice place. Will share with my friends
於 2017 年 7 月住了 3 晚
Thank you for staying with us and share your valuable comments. We look forward to welcoming you back again sometimes in the near future :)

6/10 一般般

真實旅客

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
The resort is kind of old but services is good.
於 2017 年 6 月住了 3 晚
Thank you for staying with us and share your valuable comments. We look forward to welcoming you back again sometimes in the near future :)

8/10 不錯哦

ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
摩洛哥风格的酒店，酒店环境很好，泳池漂亮，休息区宽敞。就是住的3层房间窗户对着一排中央空调出风口，噪音太大！！！前台有中文服务，从大门口还有小摆渡车！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
泳池旁有live ban.雞尾酒250買一送一.非常棒的放鬆環境
早餐豐富非常多元。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

KA HO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨整潔舒服
漂亮的房間 漂亮的景色 好的服務品質 還有好的早餐 但是泳池卻有點失望

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I feel the room pool was dirty.

8/10 不錯哦

ADA，HONG KONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
luxurious hotel with nice sea view
海景酒店，設施看來很豪華 原想參加早上瑜伽班，可惜最後還是變了太極班，第二天都不上了 乘MINIVAN由曼谷到華欣，似乎當地人都不太知道位置,,,,花不少時間才找到，但酒店在BLUE PORT商場附近，很方便

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

B

喜歡：整潔度、員工素質和客房舒適度
近海灘，泳池超小
酒店職員非常樂意幫助客人，房間亦舒適，連接華欣海灘 泳池非常細小，與圖片不符 房間內的露台門鎖是壞的 性價比一般

8/10 不錯哦

Anita，Hong Kong

喜歡：整潔度、員工素質和住宿環境和硬體
靠近海灘，員工友善
check-in時有凍飲和冰毛巾提供。 洒店有點舊，或是其風格特色所影響。 員工會簡單介紹房間。 入住房間主色為紅色，有很多鏡面，有點兒不舒適。不過房間和按摩浴缸都很大。 泳池不大，但靠近海灘。 早餐不錯。 因為男朋友生曰，我先前用電郵溝通，免費送了一個小的蛋糕，很精美也很好吃。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
可能我比較高要求，75分的酒店
華欣交通唔算非常之方便，這間酒店近BUS STATION，大約行10~15分鐘 隔離都暗24小時便利店，今次我選了JUZZ，係露台浸浴慼覺不錯.雖然有遮布，但都仲有一條隙有機會俾人睇到我無穿衣服，房間我自己不喜歡太多鏡，至少有十塊，但係舒適GE，當日落左一場大雨.最後停電，但酒店都無做D咩去補償 房間有一隻大蟑螂，工作人員都好快上黎.而且再幫我們清理房間，水煲有水潰令我覺得佢地唔細心

8/10 不錯哦

Hon ki

喜歡：整潔度、員工素質和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view, beach hotel with good and relax atmosphere. Staff are nice.

8/10 不錯哦

YiJu，臺灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
枕頭超高超難睡,房間很大但有點老舊,泳池小

10/10 有夠讚

YI-SHAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Liu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常美的泳池風景 房間寬敞舒適 只是不知道是沒有泳圈充氣機還是剛好壞掉 飯店人員人工幫我充氣覺得很可憐

8/10 不錯哦

PEILUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Evan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB 房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB 房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB 房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB 房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB房間很棒 游泳池很美！不過飯店叫車不便宜 要200 THB

8/10 不錯哦

Kevin，Lau

喜歡：員工素質、住宿環境和硬體和客房舒適度
Nice hotel and staffs
Nice hotel, hotel provide free shuttle to night market, good swimming pool and nice breakfast really enjoy to stay But too many mosquito inside room, even we close all windows and haven't use the in room swimming pool, still many, I kill over 10 mosquito every night

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
華欣很不錯的飯店！
雖然飯站去夜市1天只有3班的接泊車，但整體來說很棒！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is just near the beach. The breakfast is good with many varieties. The swimming pool is fit in size. The staff is friendly. It is in 5 minutes walk to the bus station.

8/10 不錯哦

Ella

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Remarkable hotel
Nice staff. Beautiful views. Nice breach just next to hotel. But a little bit far from town, tourists can go to town center by tuk tuk outside hotel.

10/10 有夠讚

Yat Hung，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值，環境十分舒適
對於酒店各方面都十分滿意，環境十分舒適，特別是酒店內的spa 很值得推介。下次再來華欣也會入住此酒店

8/10 不錯哦

Winnie，Macau

喜歡：整潔度、員工素質和客房舒適度
a little disappointed...
stayed in the cheapest room type, the jacuzzi room, yet was lucky enough to be assigned the one at the best location, 4/F with good view towards the apartment pool and partial seaview. comfy bed, nice balcony (though mainly facing Marrakesh apartments), good facilities inside the room, yet the bathroom area does require touch-up works... in general it's a 4-4.5 star guestroom. the big pool is for Marrakesh apartments, only a small one for Marrakesh resort and resort guests are banned from using the apartment one. pool water is unclear, their filtration might have broken down so there was a mobile pump doing filtration on the side the whole day. there's a bar abutting the beach that blocks the seaview from pool area, and the bar is not exclusively for resort guests, so, privacy is kinda low especially on Saturday. so far the pool is enjoyable in low season on weekdays. nice cocktails, foods are just so-so. staffs are friendly and helpful with big smiles. still worths the money spent in general.

8/10 不錯哦

huan，china

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good
所有在华欣镇上的tutu车单面都是150b好贵 酒店提供的免费班车有时候会时间碰不上 早餐整体很不错 泳池也很棒 可以直接走到沙滩 属于信价比比较高的酒店 摩洛哥风格的设计在泰国也比较特别

8/10 不錯哦

Hsin Hsien，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
二度蜜月
舒適，乾淨，適合渡假放鬆