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Sheraton Hsinchu Hotel

4.5 star property
Shopping district location puts travelers in the perfect spot to enjoy retail therapy by day and comfortable relaxation when they're ready to unwind

Choose dates to view prices

Sheraton Hsinchu Hotel, in the shopping district, offers urban convenience and relaxation. Enjoy brunch at the Lobby Lounge, unwind in the sauna, visit the arcade/game room and garden. Coffee shops, cafés, and dry cleaning services complete the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$5,999
NT$6,929 total
includes taxes & fees
Mar 20 - Mar 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Corner

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Corner

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Zhubei, Sheraton Hsinchu Hotel is in the city center and near a train station. World Expo Taiwan Pavilion and Hsinchu Municipal Government Hall are local landmarks, and some of the area's attractions include Leo Foo Village Theme Park and Hakka Cultural District. Weiweijia Persimmon Farm and Tom's World are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Zhubei travel guide
Map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302

What's nearby

  • FEDS Zhubei Shopping Center
    7 min walk - 0.7 km
  • Hakka Cultural District
    12 min walk - 1.0 km
  • Hsinchu County Stadium
    15 min walk - 1.3 km
  • Pleroma Spa
    4 min drive - 2.0 km
  • Taiyuen Hi-Tech Industrial Park
    5 min drive - 2.3 km

Getting around

  • Hsinchu High Speed Rail Station
    3 min drive
  • Taoyuan International Airport (TPE)
    38 min drive

Restaurants

  • 行政樓層貴賓廳 Sheraton Hsinchu Club Lounge
    1 min walk
  • ABV Caribbean
    1 min walk
  • McDonald's
    2 min walk
  • 築間餐飲集團
    3 min walk
  • 鷹流東京醬油拉麵蘭丸 新竹竹北店
    2 min walk

About this property

Sheraton Hsinchu Hotel

Luxury hotel in a shopping district
Take advantage of 2 coffee shops/cafes, a garden, and an arcade/game room at Sheraton Hsinchu Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Lobby Lounge, offers brunch, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, ATM/banking services, and tour/ticket assistance
Room features
All 770 individually furnished rooms offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Exterior
AJ Hotel Hsinchu
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 992 reviews
The price is NT$3,376
NT$3,900 total
includes taxes & fees
Mar 20 - Mar 21
AJ Hotel Hsinchu
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: TWD 770 for adults and TWD 385 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast
  • Fresh Corner
  • Japaness Restaurant
  • Lobby Lounge
  • YUE Chinese Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 1100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the club lounge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Frequently asked questions

Does Sheraton Hsinchu Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Hsinchu Hotel?

As of 2026/3/16, prices found for a 1-night stay for 2 adults at Sheraton Hsinchu Hotel on 2026/3/20 start from NT$5,999, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hsinchu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Hsinchu Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hsinchu Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Hsinchu Hotel located?

Located in the heart of Zhubei, this luxury hotel is within a 15-minute walk of FEDS Zhubei Shopping Center and Hakka Cultural District. Hsinchu County Stadium and Pleroma Spa are also within 2 mi (3 km). Hsinchu High Speed Rail Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Hsinchu Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 517 out of 843 reviews
Rating 8 - Good. 243 out of 843 reviews
Rating 6 - Okay. 51 out of 843 reviews
Rating 4 - Poor. 18 out of 843 reviews
Rating 2 - Terrible. 14 out of 843 reviews

Reviews

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024

10/10 Excellent

Zheng

Liked: Cleanliness, amenities, property conditions & facilities
Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best.
Stayed 1 night in Oct 2025

10/10 Excellent

Suh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023

10/10 Excellent

Kwong-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional. Very comfortable rooms. Spacious
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024

8/10 Good

ChienJung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel facilities are pretty good. Swing pool and the breakfast are awesome. The room is clean and quite. However, the pillows are too soft to me. Anyway, I still recommend to stay at this hotel.
Stayed 1 night in Aug 2023

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the elegant look and safety of this 5-star hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
This is nice place to come and many dining options near around it
Stayed 1 night in Mar 2026

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Good as usual
Stayed 1 night in Nov 2025

8/10 Good

Hongtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well maintained. But the room is a little old and worn out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Hsin ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great
Stayed 1 night in Feb 2024

6/10 Okay

Hong

Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025

6/10 Okay

Jing Chieh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
not sure if too many customer keep staying the hotel, i dont feel good in shower room, too many mold and dirt on the floor.
Stayed 1 night in Aug 2022

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was good and room was relatively large enough. But shower rooms are relatively old.
Stayed 3 nights in Mar 2026

10/10 Excellent

HSIAO HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔
Stayed 1 night in Oct 2025

8/10 Good

Janghun

Liked: Cleanliness, property conditions & facilities, room comfort

good

신주 대만에서 가장 좋은 호텔인거 같아요
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
浴室地板髒污
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適度高，服務好！
Stayed 1 night in Nov 2024

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

I-cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太棒了
Stayed 1 night in Jul 2024