Within walking distance to NRG Stadium but after a long day and night of walking, returning to the hotel to find BOTH elevators out of service was not acceptable. All guests were forced to climb the stairs in order to get to their rooms (we were on floors 5,6, and 7). A couple of people said that one elevator had been broken for the entire 4 days that they had been there.
Mary
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Rajah,lafayette
家庭旅遊
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
parking and convenience
Rajah
於 2024 年 4 月住了 1 晚
6/10 一般般
Rose
2024年4月29日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Property was quiet and the staff I interacted with were nice. Unfortunately, there was only one working elevator the first night I got there and that one shook violently and staggered on the 7th floor. By the 2nd night, both elevators were down and I had to walk up 7 flights. Luckily, by next morning that elevator was repaired. I was relieved since that was my checkout day and I was not looking forward to walking my luggage down 7 flights of stairs.