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大道薩拉旅館的評分

3.5 out of 5
大道薩拉旅館
941 Heights Boulevard, Houston, TX

評論

9.4

好極了

10 分，有夠讚；225 則評論中有 175 則" "
8 分，不錯哦；225 則評論中有 37 則" "
6 分，一般般；225 則評論中有 5 則" "
4 分，不太好；225 則評論中有 4 則" "
2 分，很糟糕；225 則評論中有 4 則" "

9.8/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Jung Hsuan

於 2021 年 11 月住了 1 晚

10/10 有夠讚

Mandy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Emmanuel

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely place in a quiet neighborhood.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Louis

情侶出遊
不喜歡：員工素質和住宿環境和硬體
We had no hot water during our stay.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Gordon

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Luke

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property and a very comfortable room. Its location in the Heights is excellent. My only complaint is that the plumbing didn’t drain well in the shower or the sink. The hot water in the shower was a little finicky too, but thankfully there was a label to help sort it out. We would easily stay here again.
於 2024 年 3 月住了 1 晚

4/10 不太好

Stephen

喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sonna

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Renee

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
More than expected
The inn more than met my expectations and maintained a fair price for accommodations noting that it was the NCAA football championship evening at NRG stadium. Pauline was helpful with planning transportation to and from the stadium and flexible with my arrival time. The home was lovely and clean. I stayed in the Empress room which was a good size room with a king sized bed and cozy decor. Thank you. Will recommend to friends.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Syed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Dulce，Houston

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Cara，HUNTERSVILLE

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Mark S

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Home away from home
My girlfriend and I stayed at this amazing property and absolutely loved everything about it! Super clean, comfortable, great location and attentive staff. Def a 10/10 rating for me
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Paul

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unique spot with classic charm in the Heights
Quirky, independent inn in the center of the Heights. Be aware that this is one neighborhood in Houston that has character, and this place demonstrates it. This is my second stay at Sara's and I love it. Each room is unique, with modern conveniences, great decor, comfortable beds, and a perfect location.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Heather

於 2023 年 9 月住了 2 晚

2/10 很糟糕

Leigh

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Terrible Service
I have stayed here many times and always had a good experience but I am extremely disappointed with the service from my trip. When I went to check in at 3:30PM I realized they gave me an inaccurate code to get into he building. The code was **** and that was not possible to put in the keypad. I called the two numbers I had access to and called and left voicemails but no one answered or responded or anything. I had to sit outside on the porch for an extremely long time and being 5 months pregnant in the Houston heat was unbearable but I had no choice because I had no way to get in. I started just putting in random codes to try and get in and just happened to put in a correct code. I did not receive a response from this hotel until almost 6pm to give me the correct code. The excuse was "I have covid so I was not looking at my phone" if a person who works at this hotel is sick and unable to fulfill basic job functions (such as answering a call or text) there should be someone else who can make sure things are running properly. I was not offered any sort of compensation or anything to make this situation I just got a "Im sorry" which frankly is not enough. Extremely disappointed.
於 2023 年 9 月住了 1 晚
Sara's Inn Innkeeper 於 2023年9月16日回覆
Hi Leigh -Yes, you are absolutely right about all of it. I overlooked sending you the correct access code and because I was doing administrative work for the inn at home that day due to illness, I missed your phone call and text resulting in you being stranded outside the inn. I definitely understand how pregnancy in the summertime really exacerbated that situation for you.You are also correct in that at a very small inn like ours, only another person and I run the entire inn 24/7, so sometimes if there are extenuating circumstances like this (I was very ill and my work partner was out for her weekend) it can be difficult to manage and I failed to manage the situation properly.We understand you may not want to stay with us again but in the event you do, please accept your next stay from us as a complimentary one and a perfect experience guaranteed.Again, I am very, very sorry that happened to you. Karena Innkeeper

8/10 不錯哦

Medha

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Parking is a bit inconvenient because of space restrictions.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Heather，Costa Mesa

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Cute and unique place to stay.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Lois

情侶出遊, 商務旅客
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
beautiful in all ways but one.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Rhonda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
Very cute place. Awesome neighborhood
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Teresa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Feel like home, easy access to downtown area.
於 2023 年 4 月住了 1 晚

8/10 不錯哦

Leigh

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Doris

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Anna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were supposed to stay just one night but the place and area was just so great , we decided to stay another night! Thanks again for everything. We will be back!!!!!
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Dorothy

於 2023 年 3 月住了 1 晚

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Very quiet. Great area.
於 2023 年 2 月住了 1 晚
Innkeeper 於 2023年3月4日回覆
Hi David! We are so glad you enjoyed your stay with us. Thank you for your positive feedback. Come again soon!

10/10 有夠讚

Scorr

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My travel hours were unusual this visit. A detailed text message was provided before arrival. The establishment is clean, comfy and kind. A coffee machine and a gesture of wine upon arrival are a nice touch. I would visit again.
於 2023 年 2 月住了 2 晚
Innkeeper 於 2023年3月4日回覆
Hi! We are so thrilled that you enjoyed your stay with us and were able to take advantage of our extra guest amenities. We hope to have you again soon!

10/10 有夠讚

Stephen

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
Innkeeper 於 2023年3月4日回覆
Hi Stephen! We are so glad you enjoyed your stay with us. Thank you for your positive feedback. Come again soon!

4/10 不太好

Rafael F

家庭旅遊
不喜歡：住宿環境和硬體
Over last year I have stayed 2 time. Fist time, got the outside, first floor Suite.The 2nd time- Presidential Room?, second floor on the left. I was very disappointed with the bed’s poor condition. Sink was too small and water would splash out.
於 2023 年 1 月住了 2 晚
Alexandra, Innkeeper 於 2023年2月13日回覆
Hi Rafael,Thank you for taking the time to review your stay with us. We are very sorry to see that you were let down during your return visit. I am so sorry that you did not enjoy the bed in the room. Please feel free to provide more details about this, was it the mattress that bothered you? We have recently replaced all of our mattresses so we would really like to address this issue if it was the mattress. I will double check the sink and faucet setup as this is the first we are hearing about water splashing out. We certainly hope to have you back for another stay. Feel free to call us directly when booking and we can assist you in finding a more suitable room for your needs/desires.Thanks again & take care!

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
Alexandra, Innkeeper 於 2023年2月13日回覆
Thank you for your review! We are so glad you enjoyed your stay at Sara's!

10/10 有夠讚

Phillip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
Alexandra, Innkeeper 於 2023年2月13日回覆
Thank you for your review! We are so glad you enjoyed your stay at Sara's!

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relax at a Beautiful Victorian Home
Throughout the process of making our reservation, preparing to check in, checking in, and staying, our stay was phenomenal! After checking into our beautiful room, we decided to relax in the front porch and have a special coffee drink from the coffee machine (it made special coffee drinks of all kinds). We really enjoyed relaxing on the front porch that faced tree-lined Heights Boulevard and just talking. We had a wonderful but busy morning, so it was such a nice surprise to be able to sit in such comfort with a delicious coffee drink and talk! The Victorian home is beautifully furnished and maintained. The boulevard is lined with trees and sidewalks. The room’s furnishings were beautiful and comfortable. I can’t imagine staying anywhere else in Houston! Thanks!!
Sara’s
於 2023 年 1 月住了 1 晚
Alexandra, Innkeeper 於 2023年2月13日回覆
Hi Linda! Thank you so much for your review! We are so glad you enjoyed your stay at Sara's and took advantage of the wonderful coffee machine and relaxing front porch. We hope to have you back soon!

10/10 有夠讚

Dan

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚
Alexandra, Innkeeper 於 2023年2月13日回覆
Thank you for your review! We are so glad you enjoyed your stay at Sara's!

10/10 有夠讚

michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Heather

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We love Sara’s Inn. Nice, easy free parking for one vehicle. Good complimentary snacks and wine. Comfortable bed and pillows! Easy check-in/check-out. We’ll stay here every time!
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Rodney

於 2022 年 9 月住了 2 晚

10/10 有夠讚

Mark

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect small hotel experience.
Close to my business destination. Comfortable and clean. Would definitely use again.
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Claudia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Kejal

於 2022 年 10 月住了 1 晚

4/10 不太好

Olivier

商務旅客
喜歡：客房舒適度
不喜歡：員工素質
Rapport qualité prix inacceptable.
Vraiment très très cher pour la chambre style rococo. Surtout pas de pdj disponible sur place. Service minimum.
於 2022 年 10 月住了 4 晚
Innkeeper 於 2022年10月8日回覆
Hi Olivier,I am very sorry you did not fully enjoy your stay with us. I am not exactly sure through translation what pdj is referring to. Please feel free to offer more details on how we could have done better to accommodate you during your stay.

10/10 有夠讚

Charles Rocky

於 2022 年 9 月住了 2 晚

10/10 有夠讚

Marcela

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cute Victorian style place, great location.
於 2022 年 9 月住了 1 晚
Innkeeper 於 2022年10月8日回覆
Hi Marcela! We are so glad you enjoyed your stay with us! We hope to have you again soon!

10/10 有夠讚

Jennifer

於 2022 年 9 月住了 1 晚
Innkeeper 於 2022年10月8日回覆
Hi Jennifer! Thank you for your 10/10 rating! We are thrilled that you enjoyed your stay with us!

8/10 不錯哦

James，Kerrville

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice place to stay in Houston, excellent neighborhood, plenty and easy parking.
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Chris

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was an amazing place to stay. Great difference than your standard hotels. Beautiful place and well kept. Definitely going again.
於 2022 年 8 月住了 1 晚
Innkeeper 於 2022年10月8日回覆
Thanks so much for your review, Chris! Come again soon!

10/10 有夠讚

Kelly

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚

10/10 有夠讚

michael

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved this little place. Great location, beautiful old house turned b&b.
於 2022 年 6 月住了 1 晚
Innkeeper 於 2022年6月13日回覆
Hi Michael! Thank you so much for taking the time to review your stay with us. We are so pleased that you enjoyed yourself. We hope to have you again, soon!

10/10 有夠讚

Jared

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice neighborhood. Walking distance to shopping and restaurants.
於 2022 年 6 月住了 1 晚
Innkeeper 於 2022年6月13日回覆
Hi Jared! Thank you so much for taking the time to review your stay with us. We are so pleased that you enjoyed yourself. We hope to have you again, soon!

8/10 不錯哦

Lyn

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
The bed was sooooo comfortable that my husband and I want to buy one. The location near hike bike trails was so fun. We loved the food places very hip and Austiny. Small details we did not like are just nit picky but maybe worth addressing. Smallest trash cans in room ever. Slippery shower floor. The lights were way to bright in room. No breakfast, and coffee machine took just the right button punching to get decent cup. Parking was so tight and with two baby showers inside it was tuff to get in and out when we wanted to leave or come back. But the girl was super nice and got people to move their cars for us.
於 2022 年 5 月住了 2 晚
Alexandra 於 2022年6月13日回覆
Hi Lyn! Thank you for taking the time to review your stay with us! We are so glad you enjoyed your stay and the bed that you slept in. We appreciate your feedback on the details during your stay that we not satisfactory. If we could wave a magic wand to expand our parking lot we would do this in a heart beat! Take care!

8/10 不錯哦

James，Kerrville

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Easy to check in and good free parking options
於 2022 年 5 月住了 3 晚
Alexandra 於 2022年6月13日回覆
Hi James! Thank you for your review. It seems we missed the mark to earn your 5/5 rating. Please feel free to message us to let us know what we could have done better. Take care!