It is situated in an area not particularly safe (just a feeling). But the worst part is the hotel is old and not as clean as it is advertised. Feeling the bedsheet has been reused for number of times that it starts to worn out. Found a little spider around my luggage. A flashing light bulb that requires a repairment in which they sorted it out the next day. Overall a disappointed stay.
Justin Man Kam
於 2022 年 8 月住了 2 晚
jane 於 2022年8月23日回覆
Sorry for the hassle you faced, Justin Man Kam! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
4/10 不太好
HSIN-WEI
2022年5月24日
HSIN-WEI
於 2022 年 5 月住了 3 晚
Christina 於 2022年5月28日回覆
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Christina!
4/10 不太好
Christopher
商務旅客, 家庭旅遊
2024年5月15日
Rooms need huge up grade
Christopher
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Christian,Waukegan
2024年5月6日
喜歡:員工素質
Christian
於 2024 年 5 月住了 1 晚
6/10 一般般
Sabrina
2024年4月26日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Sabrina
於 2024 年 4 月住了 1 晚
4/10 不太好
Alexis
2024年3月28日
不喜歡:整潔度、設施服務和住宿環境和硬體
As a female solo traveller, I did not feel very safe. Very dangerous looking dingy area. Bedsheets were dirty with cigarette holes and lights would flicker on. I couldn’t even open my drapes because there was no tint or nothing so everyone can see inside. I wanted to get a refund for one night because I didn’t feel safe and they wouldn’t give it to me so I had to stay inside a dark room locked until my flight was ready. I ended up checking out early to stay at the airport because I felt safer sitting there. Waste of money, pay the extra few dollars to go somewhere nicer
Alexis
於 2024 年 3 月住了 2 晚
Ammy 於 2024年5月2日回覆
Hi, Alexis! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
10/10 有夠讚
Miya
2024年3月26日
喜歡:整潔度
Miya
於 2024 年 3 月住了 1 晚
Ammy 於 2024年5月2日回覆
Hi, Miya! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
6/10 一般般
Eddie L
2024年3月20日
不喜歡:設施服務和住宿環境和硬體
You get what you pay for. My room was listed as non-smoking but it definitely was not. As a non-smoker I could smell it in the pillows and the comforter. The cleaning lady did her part by keeping the room clean but to no avail. I went to ask about an iron and ironing board and was told they didnt have one as everytime the got them they were stolen. Who steals those items? The staff that i dealt with were nice and helpful. Not a bad stay.
Eddie L
於 2024 年 3 月住了 5 晚
Ammy 於 2024年5月2日回覆
Hi, Eddie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
8/10 不錯哦
Eduardo
2024年3月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Good stay
Eduardo
Ammy 於 2024年5月2日回覆
Hi, Eduardo! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 有夠讚
Jennifer
家庭旅遊
2024年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fast easy check in
Jennifer
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月6日回覆
Hi, Jennifer! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 有夠讚
Clifton
商務旅客
2024年2月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worth the stay
Clifton
Ammy 於 2024年5月6日回覆
We appreciate your positive rating, Clifton! We take pride in providing our guests with a great experience. Regards, Tim.
10/10 有夠讚
Clifton
2024年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenience and accessibility was amazing.
Clifton
Ammy 於 2024年5月6日回覆
Glad to see that you have rated us positively, Clifton! Do give us more chances to delight you in the future. Regards, Noah.
2/10 很糟糕
paul
商務旅客
2024年2月15日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
paul
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月4日回覆
Hi, Paul! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
6/10 一般般
Jessie
親子旅遊
2024年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s not bad Price is awesome and front desk is very nice!
Jessie
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月6日回覆
Hi, Jessie! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
10/10 有夠讚
Kanesha
2024年2月13日
喜歡:員工素質和設施服務
Everyone was very kind and it was neat and clean on the inside
Kanesha
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月6日回覆
We appreciate your positive rating, Kanesha! We take pride in providing our guests with a great experience. Regards, Tim.
10/10 有夠讚
Derrick
2024年2月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Derrick
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月4日回覆
Hi, Derrick! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
8/10 不錯哦
Kyra
2024年2月3日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Kyra
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月4日回覆
We appreciate your positive rating, Kyra! We take pride in providing our guests with a great experience. Regards, Tim.
8/10 不錯哦
Timothy
2024年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Timothy
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月4日回覆
Glad to see that you have rated us positively, Timothy! Do give us more chances to delight you in the future. Regards, Noah.
8/10 不錯哦
Timothy
2024年1月24日
喜歡:整潔度、員工素質和客房舒適度
Timothy
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月4日回覆
Hi, Timothy! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.
2/10 很糟糕
Tirrell,Las Vegas
2024年1月20日
不喜歡:員工素質、設施服務和住宿環境和硬體
There was an extremely strong odor in the room & the bottom of the door was bent out wouldn’t close leaving a gap & draft. They keep the front desk lobby locked so you have to communicate through a window outside. I was told there were no other rooms. I really need a refund!
Tirrell
於 2024 年 1 月住了 1 晚
Ammy 於 2024年5月6日回覆
Hi, Tirrell! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
2/10 很糟糕
Jorge
商務旅客, 家庭旅遊
2024年1月10日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the room small smoke.
Jorge
於 2024 年 1 月住了 1 晚
2/10 很糟糕
HEgfCTO
家庭旅遊
2024年1月5日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
HEgfCTO
於 2023 年 12 月住了 2 晚
8/10 不錯哦
Shay
情侶出遊
2023年12月25日
喜歡:整潔度和員工素質
不喜歡:設施服務
Shay
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Michael
2023年12月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Michael
於 2023 年 10 月住了 2 晚
Ammy 於 2024年5月4日回覆
Thanks for the positive rating, Michael! Hope to welcome you again soon. Regards, Noah.
6/10 一般般
Richard
2023年12月14日
Richard
於 2023 年 12 月住了 1 晚
Ammy 於 2024年5月4日回覆
Hi, Richard! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
10/10 有夠讚
Miquela
2023年12月7日
Miquela
於 2023 年 12 月住了 2 晚
4/10 不太好
Joy
2023年11月28日
不喜歡:員工素質
The place was alright, for a cheap hotel. I was upset that they did not honor my reservation, even after I called twice, and emailed them to inform them that I would be late checking in because my flight didn’t arrive until after midnight.
Joy
於 2023 年 11 月住了 1 晚
8/10 不錯哦
Jeremy
2023年11月19日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Better than expected
On the plus side;
Location was convenient, property was relatively clean, plenty of hot water.
Not so good;
No elevator, coin operated washing machine was not working.
Overal trip was okay, would consider staying here again.
Jeremy
於 2023 年 11 月住了 3 晚
Ammy 於 2024年5月6日回覆
Hi, Jeremy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
10/10 有夠讚
Samiha
團體旅遊
2023年11月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic experience really friendly accommodating staff great location very clean
Samiha
於 2023 年 11 月住了 1 晚
4/10 不太好
Oussama
2023年10月29日
不喜歡:整潔度和住宿環境和硬體
Dirty towels, smell like coffee, elevator doesn't work.....
Oussama
於 2023 年 10 月住了 1 晚
Dewi 於 2023年12月5日回覆
Never meant to disappoint you, Oussama! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi
8/10 不錯哦
Thomas
2023年10月23日
喜歡:員工素質、住宿環境和硬體和客房舒適度
everything was ok, bed liens had a burn hole in the sheet, the bed was comfortable.
Thomas
於 2023 年 10 月住了 1 晚
Barbara 於 2023年12月5日回覆
Thanks for the positive rating, Thomas! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Barbara
10/10 有夠讚
Henry
2023年10月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Good place for cheap stay
Henry
於 2023 年 10 月住了 2 晚
Dewi 於 2023年12月5日回覆
That is great to hear, Henry! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi
2/10 很糟糕
Griselda
2023年10月8日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jamás reserven en este hotel. Tuve la peor experiencia. Al llegar hice el pago con TC y me dijeron que estaba declinada entonces pagué cash y después chequeo en mi banco y el cargo si se hizo. Ellos todo el tiempo dijeron que no tenían los fondos y la plataforma decía que solo era una retención que se liberaba en cuestión de 10 días. Sigo checando ese cargo y ahora el hotel dice que yo cancelé la reservación y como su política es si cancelas se carga el total y no hay reembolso entonces ellos me culpan a mi de cancelar. Yo me quedé todos los días reservados y pagados y ahora no se hacen responsables. Solo se echan la bolita y nadie quiere responder ni devolver mi $$$
Griselda
Bárbara 於 2023年12月5日回覆
Hola griselda! Lamentamos saber que su experiencia con nosotros no ha sido agradable. Trabajaremos en sus comentarios para brindarle la mejor experiencia posible la próxima vez. Saludos, Bárbara.
2/10 很糟糕
DT'S FUNNY
2023年10月4日
不喜歡:整潔度、員工素質和住宿環境和硬體
DT'S FUNNY
於 2023 年 9 月住了 3 晚
Ava 於 2023年10月17日回覆
Hi, Guest! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava
8/10 不錯哦
Alexis
2023年10月3日
喜歡:員工素質
Alexis
於 2023 年 10 月住了 1 晚
Ava 於 2023年10月17日回覆
Hi, Alexis! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ava
6/10 一般般
Edward
2023年9月24日
喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not my first choice by any means, and never again.
Room is very dated and desk was stained and chipped and A/C didn't work very good.
I asked for no room service but they don't allow that, so they wasted 5 towels and the maids time for no reason.
Front desk was very stand offish and would let me check in 1 minute before 3pm. Not a big deal, but means they don't manage their time properly.
Edward
於 2023 年 9 月住了 6 晚
Ava 於 2023年10月17日回覆
Hi, Edward! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Ava
2/10 很糟糕
Lynn
2023年9月18日
不喜歡:整潔度
Lynn
於 2023 年 9 月住了 4 晚
Ava 於 2023年10月17日回覆
Hi, Lynn! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Ava
10/10 有夠讚
Erik
團體旅遊
2023年9月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Muy bonito lugar limpio y accesible a las tiendas
Erik
於 2023 年 9 月住了 3 晚
Ava 於 2023年10月17日回覆
¡Hola, Erik! Nos alegra saber que le gustaron nuestros servicios. Que tengas un agradable día por delante :) Saludos, Ava
10/10 有夠讚
Matthew
2023年9月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good locatiom
Matthew
於 2023 年 9 月住了 1 晚
Ava 於 2023年9月12日回覆
Loved to hear this, Matthew! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava
6/10 一般般
Tinisha
2023年8月26日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Tinisha
於 2023 年 8 月住了 2 晚
Tim 於 2023年9月13日回覆
Hi, Tinisha! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
6/10 一般般
真實旅客
2023年8月20日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Okay room, rude customer service
The room was good. Pretty basic and clean. The woman who checked me in was rude and insinuated that I lied about calling about an issue. Her words, "You didn't call but whatever."
真實旅客
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月13日回覆
Hi, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava
2/10 很糟糕
Perry
情侶出遊
2023年8月20日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was not branded OYO and is operating under a different name…Bedding was uneven from the frame making the mattress flip… uncomfortable sleep… coils felt through the sheets.
Perry
於 2023 年 8 月住了 1 晚
Barbara 於 2023年9月13日回覆
Hi, Perry! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
8/10 不錯哦
Teresa
團體旅遊
2023年8月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This place was like a truck stop hotel. A little noisy.
Teresa
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日回覆
Thank you for the wonderful comment, Teresa! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ava
10/10 有夠讚
Paul
2023年8月11日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
It’s was ok for the price I’ll stay again
Paul
於 2023 年 8 月住了 5 晚
Dewi 於 2023年9月13日回覆
Hi, Paul! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi
10/10 有夠讚
真實旅客
2023年8月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet and nice place to get away.
真實旅客
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日回覆
Thank you very much, Ovidio! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Ava
4/10 不太好
Elizabeth
2023年8月8日
不喜歡:整潔度、員工素質和住宿環境和硬體
I don’t like the area I feel unsafe.
Elizabeth
於 2023 年 8 月住了 1 晚
Joey 於 2023年9月13日回覆
Sorry for the unpleasant experience you had with us, Elizabeth! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey
6/10 一般般
andrea geraldine
2023年8月4日
喜歡:整潔度、員工素質和客房舒適度
andrea geraldine
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日回覆
Hi, Andrea! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
4/10 不太好
Shelly
2023年7月31日
不喜歡:整潔度
Shelly
於 2023 年 7 月住了 4 晚
Joey 於 2023年9月13日回覆
Hi, Shelly! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
2/10 很糟糕
Miranda
情侶出遊
2023年7月27日
不喜歡:整潔度、設施服務和住宿環境和硬體
Nothing like the pictures you see online, bed sheets & towels were dirty, pool was closed.
Miranda
於 2023 年 7 月住了 1 晚
Rosy 於 2023年7月29日回覆
Hi, Miranda! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Rosy
8/10 不錯哦
Quintrell
家庭旅遊
2023年7月22日
喜歡:整潔度
不喜歡:員工素質
It was okay
Quintrell
於 2023 年 7 月住了 1 晚
Eva 於 2023年7月25日回覆
Delighted to hear your words of praise, Quintrell! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva