外觀

休斯頓市中心 JW 萬豪酒店的評分

5 out of 5
休斯頓市中心 JW 萬豪酒店
806 Main Street, Houston, TX

評論

9.2

太棒了

10 分,有夠讚;1003 則評論中有 748 則" "
8 分,不錯哦;1003 則評論中有 130 則" "
6 分,一般般;1003 則評論中有 58 則" "
4 分,不太好;1003 則評論中有 33 則" "
2 分,很糟糕;1003 則評論中有 34 則" "

9.6/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing!
The service is perfect. One of the receptions is a handsome guy and he is wonderful!
於 2023 年 12 月住了 3 晚
General Manager 於 2023年12月29日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review. We are thrilled to hear that you found our service to be perfect, and it's wonderful to know that one of our receptionists left a positive impression. We look forward to welcoming you back in the future for another amazing stay. Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Aiden

喜歡:整潔度、設施服務和住宿環境和硬體
goog
於 2023 年 6 月住了 3 晚
General Manager 於 2023年6月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Xiaodan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

Lina

於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月29日回覆
Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We would love the opportunity to welcome you back soon. Warm Regards, Jelle Vandenbroucke General Manager

8/10 不錯哦

Karen

喜歡:整潔度和員工素質
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

michael

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location‼️Staff was awesome 👏
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月10日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review! We're thrilled to hear that you enjoyed our great location and that our staff provided you with awesome service. We appreciate your support and hope to welcome you back again soon!Warm Regards, Jelle Vandenbroucke General Manager

4/10 不太好

Greg

情侶出遊
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
The staff was very nice. But they weren't very informative about the shuttle transportation or the Spa. They never made us aware that its best to book appointments with either or both if you wanted to use these services. Even though i made them aware that this was our first experience staying with them. Not to mention the from our to the outside was horrible. All we saw was the back of a building and ac ducts outside of our room window.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for sharing your comments with us. We're delighted that you had a positive interaction with our staff during your stay. While we do offer walk ins for both the Spa and Shuttle Services, they are based upon availability and appointments are always recommended. The hotel also offers rooms with fabulous city views and we would be happy to offer recommendations for your next visit. We hope for the opportunity to welcome you back in the future and exceed your expectations.Warm Regards, Jelle Vandenbroucke General Manager

8/10 不錯哦

Ibrahim

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No parking
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月4日回覆
Thank you for staying at the JW Marriot Houston Downtown and for your review. We're delighted to hear that you had a great overall experience during your stay. Please note that we do offer valet parking services for our guests' convenience that include in and out privileges. Additionally, there are alternative parking options located close to our hotel. Thank you again as your feedback is valuable to us, and we hope to have the pleasure of welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Jeffrey,North Wales

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月4日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

6/10 一般般

Blake

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Jessica

喜歡:整潔度
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月12日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your awesome review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

8/10 不錯哦

predrag

於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月29日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Brandon David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay and friendly staff.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月7日回覆
Thank you for staying at the JW Marriott Houston Downtown and for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and found our staff to be friendly. We look forward to welcoming you back again soon for another enjoyable stay.  Warm Regards, Jelle Vandenbroucke General Manager

8/10 不錯哦

Phillip Eddie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月6日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Tira

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月20日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Beauty

喜歡:整潔度、員工素質和住宿環境和硬體
This Hotel was amazing, the staff are friendly, and the room was very clean. I would definitely recommend this hotel.
於 2024 年 2 月住了 3 晚
General Manager 於 2024年2月12日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We're thrilled to hear that you experienced excellent service during your stay with us. We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Randall

Great
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月29日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

6/10 一般般

Jona

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月29日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Joangelis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
10/10 experience. I would I recommend to anyone.
於 2023 年 12 月住了 3 晚
General Manager 於 2024年1月25日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review. We're glad you enjoyed your stay and that you would recommend us to anyone-that is the greatest compliment. We hope to welcome you back for another amazing stay in the future.

10/10 有夠讚

Nadra

於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Ryan

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for a quick trip to Houston. Convenient location and access to metro and restaurants.
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review.  We're delighted to hear that you found our location convenient for your trip to Houston. We appreciate your feedback and look forward to welcoming you back for future visits!Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Nadra

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff and environment
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your kind words. We're appreciate your feedback on our exceptional staff and environment. We look forward to welcoming you back for another memorable experience.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Alexandre,Katy

All good
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Rachel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
General Manager 於 2024年1月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

8/10 不錯哦

Anita

喜歡:整潔度、員工素質和住宿環境和硬體
The overall experience was very nice. The room was amazing. It was my wedding weekend and I was really excited about staying at the hotel. I arrived about an hour after the stated check-in time but when I went to check in, my room was not ready. Another staff member came over and figured something out where I could get another room of the same style so I was appreciative of that. I can imagine though how disappointed I would have been if that had not been the case
於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review. We're thrilled to hear that the overall experience was very nice and that you found the room amazing. I’m sorry to hear that your room wasn't ready upon arrival, but we're glad to hear that our staff was able to quickly address the situation by providing you with another room of the same style. We hope your wedding weekend was filled with joy and wonderful memories, and we look forward to the opportunity to welcome you back for future celebrations.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Alexander

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was professional and timely.
於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review. We are delighted to hear that you had a positive experience with our staff. It was a pleasure having you as our guest, and we hope to welcome you back in the future.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

cynthia

於 2023 年 12 月住了 4 晚
General Manager 於 2024年1月8日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Jess

於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月4日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Jess

於 2023 年 12 月住了 2 晚
General Manager 於 2024年1月4日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Arjun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月4日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 有夠讚

Wanda

喜歡:整潔度、員工素質和住宿環境和硬體
service was excellent
於 2023 年 12 月住了 3 晚
General Manager 於 2024年1月2日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review! We're thrilled to hear that you experienced excellent service during your stay with us. We look forward to welcoming you back for another outstanding experience.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Andrea

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月11日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Larry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Date Night
Beautiful hotel in a great location. Our suite was awesome with many modern touches especially the bathroom.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月5日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We're thrilled to hear that you enjoyed your stay at our hotel and found it to be beautiful, with a great location. Once again, thank you for choosing our hotel, and we look forward to serving you again in the future.Best Regards Jelle Vandenbroucke General Manager

10/10 有夠讚

Angelika

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
We LOVED our stay here. Clean room, very comfortable bed, quiet, and excellent service and food.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月4日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We are thrilled to hear that you loved your overall experience. Our team is dedicated to providing excellent service, and we're delighted that you felt well taken care of. We appreciate your kind words and hope to have the pleasure of welcoming you back soon. Best Regards, Jelle Vandenbroucke General Manager

4/10 不太好

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Invasion of privacy
Someone was given our same room number and keys to the room. Someone walked in on us in the room. The staff did apologize and give room credit for food and beverage. This was unacceptable.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月22日回覆
Thank you for staying at the JW Marriott Houston Downtown and for taking the time to share your experience with us. We sincerely apologize for any inconvenience and discomfort you faced during your stay. We appreciate your patience and understanding as our staff worked to address the issue promptly. We hope to have the opportunity to welcome you back in future. Best Regards Jelle Vandenbroucke General Manager

10/10 有夠讚

Hanna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect Iocation, great staff
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We're thrilled to hear that you enjoyed our hotel's location and had a positive experience with our staff. Providing excellent service is our priority, and we're glad to know that our team met your expectations. We look forward to welcoming you back for another wonderful stay!Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Cesar,Aguadilla

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel muy bonito y convenientemente localizado en el medio de la ciudad.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日回覆
¡Gracias por hospedarte en el JW Marriott Houston Downtown y por tu reseña! Nos alegra saber que encontraste nuestro hotel hermoso y que disfrutaste de la conveniencia de nuestra ubicación. Agradecemos tus comentarios y esperamos tener el placer de darte la bienvenida nuevamente en el futuro. ¡Nos vemos pronto!Saludos, Jelle Vandenbroucke, Gerente General

2/10 很糟糕

Shanea

於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月15日回覆
Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We would love the opportunity to welcome you back soon. Warm Regards, Jelle Vandenbroucke General Manager

6/10 一般般

JOSE

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel would be a good Marriot , it’s just that JW it’s supposed to be better and I’m this hotel isn’t. Overall good but I was expecting more
於 2023 年 11 月住了 3 晚
General Manager 於 2023年11月7日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review. We genuinely appreciate your time and input, as it helps us in our continuous efforts to improve our services and exceed our guests' expectations. We're glad to hear that you had a good stay overall, however, we hope to have the opportunity to welcome you back soon for a more exceptional experience.Best Regards Jelle Vandenbroucke General Manager

10/10 有夠讚

Michelle

The service was impeccable
於 2023 年 11 月住了 3 晚
General Manager 於 2023年11月7日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review. We are thrilled to hear that you enjoyed your stay and that our service met your expectations. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of serving you again.Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

katy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月7日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Cierra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月31日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another awesome stay. Warm Regards, Jelle Vandenbroucke General Manager

8/10 不錯哦

Trey

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月31日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another great stay. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Ben

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place to Saty
Fantastic staff and great service. Staff are super friendly and helpful. The courtesy car service they offer is awesome and came in incredibly handy.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月23日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review. We're thrilled to hear that you had such a fantastic experience at our hotel and that you enjoyed the great service provided by our devoted staff. It's also great to know that our complimentary shuttle was convenient for you. We appreciate your support and hope to have the pleasure of serving you again in the future. Best Regards Jelle Vandenbroucke General Manager

10/10 有夠讚

Kendra

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月23日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another awesome stay. Warm Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Jeffrey

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent property and staff. Will definitely be back. Well located. The only down side was a lack of vegetarian options in the restaurant but there are plenty of surrounding options
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月20日回覆
Thank you for your kind words and feedback! We're thrilled to hear that you enjoyed your stay at our property and had a positive experience with our staff. We appreciate your feedback about the limited vegetarian options in our restaurant, and we'll certainly take this into consideration as we continually work to enhance our offerings. However, we are pleased to hear that you found plenty of surrounding dining choices near our hotel. We look forward to welcoming you back in the future and hope to provide an even more satisfying experience. Best Regards, Jelle Vandenbroucke General Manager

10/10 有夠讚

Leonard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful stay suite was awesome close restaurants rooftop bar and transportation to nrg stadium via train in front hotel
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月17日回覆
Thank you so much for taking the time to share your feedback about your stay at our beautiful hotel! We're thrilled to hear that you had an amazing experience and that you enjoyed the nearby restaurants, rooftop bars, and convenient transportation. We hope to have the opportunity to welcome you again soon!Best RegardsJelle VandenbrouckeGeneral Manager

10/10 有夠讚

Amy

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfort
Hotel was very nice; service was great, and the gym/spa area was very well kept. Would stay here again.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for your great review. We're thrilled to hear that you enjoyed your stay at our hotel and that our service met your expectations. We look forward to welcoming you back for another great stay in the future! Best Regards, Jelle Vandenbroucke General Manage

10/10 有夠讚

Blake

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything with the hotel was great, restaurant and bar were fantastic. Hotel staff were very kind and polite. The suite is beautiful and a very nice view of the city. The only downside was there were a lot of homeless people outside asking for money every time we went outside
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月17日回覆
Thank you for staying at the JW Marriott Houston Downtown and for taking the time to share your experience. We appreciate your kind words and are delighted to hear that you had a great experience at our hotel. It's wonderful that you enjoyed our fantastic restaurant and bar, the beautiful suite, and the city view. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Best Regards, Jelle Vandenbroucke General Manager