The hotel was very aged, walls and bathtub Stained. Over priced at $300 a night. Water pressure and plumbing issues. MANAGEMENT WAS Pleasant in the sense of trying to accomodate the unpleasant feelings of the stay breakfast 🙃
pleasure
於 2025 年 6 月住了 2 晚
2/10
Hotel had no water. We had to book another hotel they promised to refunf through expedia and i have not heard back from them ir aexpedia. We had 5 rooms nooked. Stayed there for a few hours without water. When we spoke to the front dest they advised us to change hotel as they were not sure when they would have the wayer back. Please send my refund as promised ASAP.
Rupali
於 2025 年 6 月住了 1 晚
8/10
Nice property. Convenient location between restaurants and shopping. Galleria mall in walking distance. Our toilet wasn’t working properly and maintenance quickly resolved the issue. My only main concern was I expected more of the room for what I paid which is probably an Expedia issue more than it is the actual hotel. I paid for premium and basically got a standard room which I will dispute with Expedia directly. Overall great stay!
Victoria Michelle
於 2025 年 6 月住了 3 晚
8/10
The property is beautiful overall. Our bathroom was a bit dated and in need of some minor cosmetic repairs in my opinion, but it gets the job done
Nneka
於 2025 年 6 月住了 2 晚
10/10
Great hotel in Galleria area with lots to enjoy around you!
Sallie
於 2025 年 6 月住了 1 晚
2/10
Didn’t even stay cause they had no running water and no ac and Expedia would not refund
Edward
於 2025 年 6 月住了 2 晚
10/10
Made a reservation at the last minute. The desk person was very helpful with getting us checked in.
Anne-Marie
於 2025 年 6 月住了 1 晚
10/10
Jason
於 2025 年 6 月住了 1 晚
10/10
Great location, close to a lot of shopping, restaurants, and business areas. Easy check-in and the quality rooms.
Celeste
於 2025 年 6 月住了 1 晚
2/10
The hotel had extremely unfortunate luck the weekend we visited... with the main water pipe bursting leaving the hotel without water for 24+ hours AND no A/C in the 90+ degree Texas heat. This was all unlucky, but the worst part of the situation was the hotel managers lack of accountability and inability to help us make our trip better. we were given the opportunity to go to a new hotel downtown which was much nicer (hilton americas) but we were told we would have to go there one night, come back to post oak, and then go back to the other hotel is everything was still broken... which it all was. We ended up spending over $100 on Ubers going back and forth as we were out of town for a concert... the managers gave us free coupons for the bar, which was nice, but we spent hours of our trip uncomfortable and upset due to their attitude. Would not recommend.
Jennifer
於 2025 年 6 月住了 3 晚
2/10
This was a horrible experience. The water was turned off the first night we checked in and was still off the next morning. The whole hotel had zero water and no a/c. Had to try and find a new hotel at last minute on a busy concert weekend and the hotel was not helpful or helpful with the inconvenience we incurred. This should be reported to the health department. Not being about to wash, brush teeth or use the bathroom as well as broken a/c made for an awful experience.
Brandi
於 2025 年 6 月住了 3 晚
8/10
Monica
於 2025 年 6 月住了 1 晚
10/10
Armando
於 2025 年 6 月住了 2 晚
2/10
AC and water were both broken. Rooms desperately needed updating. I felt bad for the employees, they were all wonderful and couldn't help the fact that the water and AC were off for the entire hotel and had to deal with that.
Paolo
於 2025 年 6 月住了 1 晚
4/10
Shelia
於 2025 年 6 月住了 4 晚
10/10
Patricia
於 2025 年 6 月住了 1 晚
10/10
Kathery
於 2025 年 5 月住了 2 晚
10/10
Location
Travis
於 2025 年 5 月住了 4 晚
10/10
Muy limpio y de buena calidad excelente ubicacion y el personal super amable en esspecial los de valet parkin.
marling de jesus
於 2025 年 6 月住了 2 晚
10/10
Behrooz Shane
於 2025 年 5 月住了 2 晚
10/10
Had a great stay. Staff are polite and friendly
Boyd
於 2025 年 5 月住了 2 晚
10/10
Great place to stay! Excellent hotel! Very clean and elegant!
Jack
於 2025 年 5 月住了 2 晚
10/10
Exceptional , clean comfortable. Very accommodating my granddaughter needed to warm her food.There was no microwave in the room , they brought one up to the room !