Just OK! If you are looking for the real Four Seasons experience look to another property. This is an old worn out property that has been shined up but not true 5 star standards. The staff are excellent and that’s the only thing that makes it a Four Seasons.
Martin
於 2025 年 7 月住了 1 晚
10/10
Hotel was very nice and customer service was impeccable.
Malcolm
於 2025 年 7 月住了 1 晚
10/10
Great experiences
Tamara
於 2025 年 7 月住了 3 晚
10/10
Everything was excellent.
Denis
於 2025 年 6 月住了 4 晚
10/10
Mark
於 2025 年 6 月住了 1 晚
10/10
Great stay
Bobby
於 2025 年 6 月住了 2 晚
10/10
Clean great food excellent customer service comfy bed ⭐️⭐️⭐️⭐️⭐️
Terrence
於 2025 年 6 月住了 2 晚
2/10
I can’t believe that four seasons would put their name on this hotel. The staff is great and the rooms are nice but it’s in a bad part of town and there’s no soundproofing. The pool area is so sad.
Stefanie
於 2025 年 6 月住了 2 晚
10/10
It was a great experience
Aaron
於 2025 年 6 月住了 2 晚
2/10
Service was horrible and expectations was not there
Akaash
於 2025 年 4 月住了 4 晚
2/10
I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai
Lillian
於 2025 年 4 月住了 3 晚
10/10
Anthony
於 2025 年 4 月住了 1 晚
10/10
Everithing was good
LUIS
於 2025 年 3 月住了 2 晚
8/10
Cesar
於 2025 年 3 月住了 2 晚
10/10
Jason
於 2025 年 3 月住了 3 晚
10/10
Beth
於 2025 年 3 月住了 3 晚
6/10
Not like other Four Seasons we have stayed at. Hotel was nice but in the financial district so pretty dead and not much around that is walkable.
Pool vibe was dead. No servers for a few days of our trip and no music playing or anything like that.