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貝斯特韋斯特佩爾蘭飯店的評分

2.5 out of 5
貝斯特韋斯特佩爾蘭飯店
1855 N Main Street, (Hwy 35), Pearland, TX

評論

8.4

非常好

10 分,有夠讚;385 則評論中有 194 則" "
8 分,不錯哦;385 則評論中有 116 則" "
6 分,一般般;385 則評論中有 39 則" "
4 分,不太好;385 則評論中有 11 則" "
2 分,很糟糕;385 則評論中有 25 則" "

8.8/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

jaya

nice staff
於 2024 年 5 月住了 1 晚
Best Western Pearland Inn 於 2024年5月26日回覆
Thank you for taking a moment to notice our efforts to make your stay with us at the Best Western Pearland Inn a pleasant experience. We look forward to your next visit to us!

2/10 很糟糕

MASI

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms smelled horrible.
於 2024 年 5 月住了 2 晚
Best Western Pearland Inn 於 2024年5月20日回覆
We are very sorry for your terrible experience and we will be addressing your concerns. Please let us know at any point in time during your stay if you are unhappy. Thank you for being our guest.

10/10 有夠讚

Charlotte

寵物同遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a Blessing all tbe way. Thank you
於 2024 年 5 月住了 1 晚
Best Western Pearland Inn 於 2024年5月9日回覆
We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

10/10 有夠讚

Herbert,Windcrest

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Best Western Pearland Inn 於 2024年5月9日回覆
Thank you for recommending the Best Western Pearland Inn to future travelers! We look forward to your return to us.

8/10 不錯哦

Darren

情侶出遊
喜歡:整潔度
Nice property
於 2024 年 4 月住了 1 晚
Best Western Pearland Inn 於 2024年5月1日回覆
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般般

harold

不喜歡:整潔度、設施服務和住宿環境和硬體
On check in they said they only had smoking rooms and my reservation wasn’t refundable. Room smell so strong like weed it was miserable.
於 2024 年 4 月住了 1 晚
Best Western Pearland Inn 於 2024年4月29日回覆
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

2/10 很糟糕

Maxwell

商務旅客
不喜歡:員工素質和住宿環境和硬體
Online, they said they offer complimentary breakfast when they don't.
於 2024 年 4 月住了 2 晚
Best Western Pearland Inn 於 2024年4月27日回覆
We're sorry we could not meet your expectations. Thank you for your feedback.

8/10 不錯哦

Lee

於 2024 年 4 月住了 3 晚
Best Western Pearland Inn 於 2024年5月12日回覆
Thank you for taking a moment to share your experience at the Best Western Pearland Inn. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 有夠讚

Dan,Pearland

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean facility
於 2024 年 4 月住了 2 晚
Best Western Pearland Inn 於 2024年4月8日回覆
We're delighted you had an excellent stay at the Best Western Pearland Inn. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

8/10 不錯哦

Myron

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was DEFINITELY worth the price.
於 2024 年 3 月住了 1 晚
Best Western Pearland Inn 於 2024年3月25日回覆
Thank you for staying with us recently. We appreciate your feedback!

8/10 不錯哦

Ashley

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We weren’t at the hotel often but we thought it was good for what we paid. We didn’t get to experience the pool because of the weather but it looked nice! The beds were comfy & the shower was nice. Overall it was clean & convenient for our needs.
於 2024 年 3 月住了 3 晚
Best Western Pearland Inn 於 2024年3月19日回覆
Thank you for sharing a review of your recent experience. Our team here at the Best Western Pearland Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 不錯哦

Judith

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The building looked old. However, the rooms are very modern. The beds are comfortable and the rooms were really clean. My only issue is that I had to pay a $30 per day fee for my pet. I wasn’t informed of the fee when I booked the room through Expedia. I would have gone to a different hotel had I known of the fee.
於 2024 年 3 月住了 1 晚
Best Western Pearland Inn 於 2024年3月17日回覆
Thank you so much for taking the time to share the highlights of your stay with us and the travel community. Thank you once again for allowing us to be of service, and we look forward to your next visit.

4/10 不太好

jeffrey

親子旅遊
不喜歡:設施服務和住宿環境和硬體
Found bedbugs in room
於 2024 年 3 月住了 3 晚
Best Western Pearland Inn 於 2024年3月17日回覆
Your feedback is important to us and we have sent your comments to management for their review and if necessary we will address this.

10/10 有夠讚

Marvin

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Was very disappointed there wasn’t a breakfast as we expected.
於 2024 年 3 月住了 1 晚
Best Western Pearland Inn 於 2024年3月10日回覆
Thank you for taking the time to write a review of our hotel. We are sorry to hear that you were disappointed that we did not provided breakfast. We hope you will consider staying with us again in the future.

10/10 有夠讚

Krista

親子旅遊
喜歡:員工素質
The door didn't shut completely closed on room 121 and you could see daylight. Made us worry that bugs would get into the room
於 2024 年 3 月住了 2 晚
Best Western Pearland Inn 於 2024年3月7日回覆
Thank you for sharing your review with us and letting us know about the door not closing shut. We will let our maintenance team know and have them fix this. We apologize for your concern and hope to welcome you back again for a better stay at the Best Western Pearland Inn.

10/10 有夠讚

Regina

喜歡:住宿環境和硬體
不喜歡:員工素質
於 2024 年 3 月住了 1 晚
Best Western Pearland Inn 於 2024年3月7日回覆
Thank you for sharing your five star rating with us at the Best Western Pearland Inn. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Best Western Pearland Inn 於 2024年3月5日回覆
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to the Best Western Pearland Inn! Please let us know about your future experiences.

6/10 一般般

Chad

喜歡:整潔度和住宿環境和硬體
The bed was as hard as a rock, and I could get better food at the convenience store for breakfast. Definitely not worth the cost of the room. And the room has a weird smell to it.
於 2024 年 2 月住了 1 晚
Best Western Pearland Inn 於 2024年2月26日回覆
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.

10/10 有夠讚

Rebecca

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was very nice and accommodating The breakfast was good Location was close to the airport
於 2024 年 2 月住了 2 晚
Best Western Pearland Inn 於 2024年2月25日回覆
Thank you for choosing us for your hospitality needs, Rebecca. It was a pleasure hosting you and we look forward to another great stay at the Best Western Pearland Inn!

8/10 不錯哦

Verena

喜歡:整潔度和住宿環境和硬體
Rooms were recently remodeled. Bed was average, mattress was somewhat hard. Breakfast was mediocre at best, slow to be refilled when they ran out. Bananas were filled up on Saturday and it looked like the remaining ones were left on Sunday. Muffins quickly gone, bread slow to be refilled. Pancake machine broken on the second day. Overall decent, would consider staying again if the price is right.
於 2024 年 2 月住了 2 晚
Best Western Pearland Inn 於 2024年2月19日回覆
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 不錯哦

Terry

於 2024 年 1 月住了 1 晚
Best Western Pearland Inn 於 2024年1月23日回覆
Thanks for the great review! Our team is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

10/10 有夠讚

Ashia

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Check in was very smooth and quick. Room was clean and quiet at night.
於 2024 年 1 月住了 1 晚
Best Western Pearland Inn 於 2024年1月22日回覆
Your recommendation is appreciated, and we look forward to welcoming you again.

8/10 不錯哦

Peter

於 2024 年 1 月住了 1 晚
Best Western Pearland Inn 於 2024年2月9日回覆
Thank you, Peter, for rating our hotel. We look forward to your return the next time you visit the area.

6/10 一般般

Malcolm

喜歡:整潔度
不喜歡:設施服務
I did not like that my room wasn't cleaned when i left for the day did not make up the bed or clean up in the bathroom still had toothpaste i the sink. The only thing they did correctly was give me fresh towels.
於 2024 年 1 月住了 2 晚
Best Western Pearland Inn 於 2024年1月15日回覆
We're sorry you were unhappy. Thank you for your feedback and we have shared your comments with the housekeeping team. We hope to welcome you back in the future.

10/10 有夠讚

Jazzmin

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
after christmas flight
I had a great experience and the customer service was great there. I had a flight that came in late and I was told my room was canceled they fixed this issue because my flight had technical difficulties.
於 2023 年 12 月住了 7 晚
Best Western Pearland Inn 於 2024年1月8日回覆
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing Best Western Pearland Inn, and we look forward to your next visit with us.

10/10 有夠讚

Noemi

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Buena opción de hotel.
Muy bonito el hotel. Desayuno rápido y variado. Muy atento el gerente. Buen servicio en general.
於 2023 年 12 月住了 1 晚
Best Western Pearland Inn 於 2024年1月4日回覆
Thank you for taking the time to write a review of our hotel. We take seriously your decision to stay with us and hope you will do so again.

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DeLong stay
Toilet was loose and rocked otherwise the stay went well.
於 2023 年 12 月住了 4 晚
Best Western Pearland Inn 於 2024年1月4日回覆
We appreciate your valued business and feedback and we will be addressing your concerns.

10/10 有夠讚

lisa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Best Western Pearland Inn 於 2023年12月31日回覆
Thank you for including our hotel in your travel plans. We are happy you enjoyed everything during your stay with us. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 有夠讚

Jason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Best Western Pearland Inn 於 2023年12月20日回覆
Thanks for the great review! The team at Best Western Pearland Inn is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

8/10 不錯哦

Juan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room and in good condition.
於 2023 年 12 月住了 1 晚
Best Western Pearland Inn 於 2023年12月19日回覆
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 有夠讚

Heather

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Best Western Pearland Inn 於 2023年12月18日回覆
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 有夠讚

Victor

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stayed 3 nights on a weekend getaway. Quiet, clean facility. Manager and staff available when needed. Saw them tending to property daily. Comfortable and clean rooms. Well stocked. If I had to pick any areas that need improvement: pillows could be less rigid and please get a satellite tech out to properly set those dishes. A cloudy day should never interrupt a signal. 😁
於 2023 年 12 月住了 3 晚
Best Western Pearland Inn 於 2023年12月12日回覆
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Best Western Pearland Inn.

10/10 有夠讚

scott

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚
Best Western Pearland Inn 於 2023年12月5日回覆
We appreciate your business and hope to welcome you back soon for another enjoyable experience.

10/10 有夠讚

Zachary

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Best Western Pearland Inn 於 2023年12月5日回覆
Thank you for evaluating your stay at the Best Western Pearland Inn. Nothing is more important than your satisfaction, so we're delighted to know how happy you were with the great service provided by our team. We look forward to welcoming you back again soon!

8/10 不錯哦

Albert

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Free breakfast
於 2023 年 11 月住了 8 晚
Best Western Pearland Inn 於 2023年11月28日回覆
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 有夠讚

Niky

於 2023 年 11 月住了 1 晚
Best Western Pearland Inn 於 2023年11月21日回覆
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 有夠讚

Chike C.

喜歡:整潔度、員工素質和住宿環境和硬體
Satisfied
於 2023 年 11 月住了 1 晚
Best Western Pearland Inn 於 2023年11月19日回覆
Thank you for your positive feedback and your amazing rating. We work hard to gain your support so knowing that we have done just that has made our day! Thank you for being our guest and we look forward to welcoming you back again in the near future.

8/10 不錯哦

Yeny

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelentes instalaciones, personal muy amable, muy limpio todo, solo no le doy 5 estrellas por el desayuno. Muy poca variedad, casi no tienes opciones de alimentos para el desayuno.Por todo lo demás si lo recomiendo
於 2023 年 11 月住了 1 晚
Best Western Pearland Inn 於 2023年11月12日回覆
Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 不錯哦

Ashlee

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Best Western Pearland Inn 於 2023年11月8日回覆
Reviews are really important to us. We’d love to hear about your experience!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Beds are very firm but clean.
於 2023 年 11 月住了 2 晚
Best Western Pearland Inn 於 2023年11月6日回覆
Clean accommodations are what we like to deliver to our guests. Thank you for your review.

10/10 有夠讚

veronica

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 10 月住了 2 晚
BradF 於 2023年10月23日回覆
Hi Veronica,Thank you so much for the great score

10/10 有夠讚

juan manuel enciso

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
ITS WAS VERY NICE AND CLEAN HOTEL.
於 2023 年 10 月住了 3 晚
Best Western Pearland Inn 於 2023年10月17日回覆
We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our clean facility. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Best Western Pearland Inn 於 2023年10月18日回覆
Thanks so much for your feedback! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 一般般

Fernando

喜歡:員工素質
Smoke
It smelled like too much smoke.
於 2023 年 9 月住了 1 晚
Best Western Pearland Inn 於 2023年9月29日回覆
We regret not meeting your expectations, Fernando. We would like to have another opportunity to prove ourselves on a future visit.

10/10 有夠讚

Kelly

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The pool was very beautiful and relaxing. The continental breakfast was nice. The room was very clean and comfortable. Nice to have a ceiling fan in the room.
於 2023 年 9 月住了 1 晚
Best Western Pearland Inn 於 2023年9月25日回覆
Thank you so much! We’re grateful to have you as our guest. Have a wonderful day!

8/10 不錯哦

Leonel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Best Western Pearland Inn 於 2023年9月25日回覆
We value the positive review and are happy to hear that you enjoyed our service.

8/10 不錯哦

Kerri

於 2023 年 9 月住了 1 晚
Best Western Pearland Inn 於 2023年10月14日回覆
Thank you for your review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

10/10 有夠讚

Jairon

於 2023 年 7 月住了 1 晚
Best Western Pearland Inn 於 2023年9月23日回覆
Thank you for sharing this positive review. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 不錯哦

Dakshinamurthy

喜歡:設施服務
Good hotel. No issues with property, no issues with parking, no issues with room. But the staff doesnt have much idea on the reservation. Initially I was asking for good room with non smoking during reservation. But the staff said they have a non smoking room with key not working. So everytime go out i need to let the staff know so that they open the room for me, which us kind of weird. Then I am forced myself to get the smoking room. But the room is okay and good. No complaints.
於 2023 年 7 月住了 2 晚
Best Western Pearland Inn 於 2023年7月31日回覆
Thank you for being our guest. We are pleased to know you liked our hotel and that your room made your stay more comfortable. However, we regret not meeting some of your expectations. We value you recommending us and hope to host you again soon.

6/10 一般般

Thanoj Kumar

親子旅遊
Over all just Ok .. only convenient for our family to visit near by places. Breakfast could have been better
於 2023 年 5 月住了 2 晚
Best Western Pearland Inn 於 2023年6月20日回覆
We apologize your stay was less than perfect. Your experience is not representative of our usual performance,.We would be happy to have an opportunity to leave you with a more favorable impression and invite you back for the seamless experience you expect from the brand.