I had a single room as did my friend they were both excessively hot with no fans, there was a unit somewhere close by that kept both of us awake all night - rooms 304 and 306.
The staff did get us fans but none of our windows opened. My friends toilet seat was cracked, and she had no TV remote.
So sorry would not recommend if a single room was required
Ann
於 2025 年 7 月住了 1 晚
8/10
Great location if you have a car from Gatwick
Jessica
於 2025 年 6 月住了 1 晚
10/10
Darren
於 2025 年 7 月住了 1 晚
2/10
Be careful as the transfer to the airport is not free , you have to make your own way and it cost £25-30 each way!
Helen
於 2025 年 5 月住了 1 晚
6/10
Very basic accommodation in a building that could use some investment but it’s clean, the staff are friendly and helpful and it was exactly what I needed it to be in terms of convenience for the airport. If you’re staying more than one night, you need to be ok with plane noise.
Chloe
於 2025 年 6 月住了 1 晚
6/10
The bed wa rather small to be called a double bed as advertised. The bathroom space is too confined.
Babatunde
於 2025 年 6 月住了 1 晚
10/10
Convenient to airport and taxi recommendation
Roger
於 2025 年 6 月住了 1 晚
2/10
Worst night sleep ever, bed was terrible, hardly slept
Ryan
於 2025 年 6 月住了 1 晚
8/10
Chris
於 2025 年 6 月住了 1 晚
8/10
Pros. Plenty of free parking, clean, restaurant and bar, friendly staff.
Cons. Plane noise, room with coach parked immediately outside of room window.
Robert
於 2025 年 6 月住了 2 晚
6/10
Overall the average stuff
Jeet
於 2025 年 5 月住了 1 晚
2/10
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Imanda
於 2025 年 5 月住了 1 晚
4/10
Needs new mattresses had very little sleep as very hard mattress we had dinner in bar area that wasn’t very good either was frozen food to microwave to plate staff are lovely though.
Karen
於 2025 年 4 月住了 1 晚
8/10
Easy to check in and out.
Soraya
於 2025 年 4 月住了 1 晚
10/10
Anas
於 2025 年 4 月住了 7 晚
6/10
What was wrong that there was no air in the room, we couldn't open any windows. The TV was set to a different language as English so we couldn’t watch anything at the evening. The food was expensive so we didn’t eat there at all. Otherwise it was clean, quiet and good for 3 nights.
Krisztina
於 2025 年 4 月住了 3 晚
4/10
BEN
於 2025 年 4 月住了 1 晚
6/10
Wayne
於 2025 年 4 月住了 1 晚
10/10
Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Bobby
於 2025 年 3 月住了 1 晚
10/10
Ruoyan
於 2025 年 3 月住了 1 晚
6/10
Rooms are very small and very hot. Secondary glazing had been installed but was not sound proofed. Weeds grew within the original frames. Bath was tiny with very high sides and no rails to help you get in or out. As a short person it was a struggle. When we arrived there was piles of dirty laundry pukes outside the door so. The corridor which remained until after we went to bed. I tripped over a packet of toilet rolls. Clearly a health and safety and fire risk . Beds were uncomfortable and had clearly seen better days , the mattress needed replacing you could feel the springs. The outside of the hotel was very run down. Food was medocre, pub didn’t open until 6pm and the restaurant was closed. . On the plus side the staff were friendly and helpful and everywhere was very clean . Clearly catering for the airport traveller and wanting to make a
Susan
於 2025 年 3 月住了 1 晚
2/10
The hotel was due to close for refurbishment but NO-ONE told me before I arrived or on arrival. Restaurant closed, bar supplied very limited, failed to inform me that breakfast (pre booked!) want available on Sunday morning leaving me with no food before a days work. Manager disinterested and facetious. Written complaint to Customer services has still not been responded to! Shouldn't bother refurbishing - just shut it down! Will never book with this organisation again.