Dear SZU-CHI, Thank you so much for taking time to share your review during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely,

Dear Cho Yam Joe,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear ChangRuiChi,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear ChangRuiChi,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear Yuk Yi Laura,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear PING YAO,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear Chung-Kun,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear Mr. Tsung Chieh, Thank you so much for taking time to share your review during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely,

Dear Michael,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear Cindy,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear YUMING, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear yaocheng, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear William, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear ngar man gloty, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us which we deeply regret that the breakfast and AC were below your expectation. We have conducted a meeting with relevant departments to review and take immediate action already. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We look forward to welcoming you back to experience a better service in our hotel. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear TCLeung, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Mr. Lin, Thank you for choosing Liberty Central Saigon Riverside hotel as your accommodation during your trip to Ho Chi Minh city. We deeply regret and would like to send you our sincerely apologze that the non-smoking room was not available upon check-in. We have conducted a meeting with the housekeeping team in order for us to find a solution to ensure our hotel standard. It would be our pleasure to welcoming you back to our hotel in the near future with the best available room rate and complimentary room upgrade. Once again, we are very sorry for the room allocation. Yours sincerely. Lu Cam Van (Mr.) Front Office Manager

Dear Chris, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Thank you so much for taking time to share your review on Expedia during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us. We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear MingCheng, Thank you so much for taking time to share your review on Expedia during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us. We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Chieh, Thank you so much for taking time to share your experience to traveller around the world. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the services. A meeting & training with the team has been conducted in order to improve our communication as well as service in the hospitality industry. Once again, please accept our sincerely apologize for the issue and we look forward to seeing you back to our hotel in order for us to serve you with our best services. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Jia Huei, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Jenny Wu, Warmest greetings from the Liberty Central Saigon Riverside Hotel. First of all, thank you for taking time to share your experience with us. We truly appreciate your detailed feedback. Secondly, on behalf of the Hotel, please accept our sincere apology for the moment you spent in Soi Spa . Right after the report, we have immediately conducted a meeting with the Spa Manager and Spa Owner not only to enhance the quality of their service, but also to support them in reorganizing and training the staffs. In term of right advice to guest before using the service, all the information must be told clearly, including the sensitive matter of tip. That will be in our S.O.P. Tips is given according to guest’s satisfaction. We guarantee the better and smoother service from now on. Soi Spa is the good one among our partners. However, we have admitted some limitation in managing the whole situation. We are trying to improve times to times. Again, we sincerely apologize for the incident. We hope the opportunity to welcome you back here in Liberty Central Saigon Riverside. Lastly, we truly thank you for your acceptance in this matter and we are looking forward to welcome you back in Saigon. Best regards, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Thank you for taking time to share your experience during your stay with us at Liberty Central Saigon Riverside hotel. We deeply regret that the communication of our receptionist was below your expectation which also had put you and your family into an inconvenience situation. For sure that we will conduct a training for the team immediately to prevent similar situation could happening again in the future. Providing outstanding services in a comfortable place is always our hotel first priority. As the reason, it would be more than grateful if we could have another chance to welcome you back and serve you with our best services. Yours sincerely. Lu Cam Van (Mr.) Front Office Manager

Dear Jessie, Thank you for choosing Liberty Central Saigon Riverside hotel as your accommodation during your trip to Ho Chi Minh city. We are glad to know that you had enjoyed your stay with our hotel location, facilities and services. Providing outstanding services in a comfortable place is always our hotel firist priority. We are looking forward to welcoming you back in the near future. Yours sincerely. Lu Cam Van (Mr.) Front Office Manager

Dear J, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Chia Yu, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Sharon, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear WENKAI, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. However, we also regret that the room was below your expectation which we have forwarded the information to our Executive Housekeeper to take further action immediately. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Kang Ling, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Hsiu Wen, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Li Hsuan, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear wei-chiao, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear valued guest, Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager

Dear Ping Chung Warm greetings from the Liberty Central Saigon Riverside Hotel. We hope that you have safely reached back home in your lovely city. We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Saigon. Yours sincerely, Lu Cam Van (Mr.) Front Office Manager