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Hera Luxury Hotel的評分

2.5 out of 5
Hera Luxury Hotel
19 Hau Giang, Tan Binh, Ho Chi Minh City

評論

8.2

非常好

10 分，有夠讚；74 則評論中有 30 則" "
8 分，不錯哦；74 則評論中有 24 則" "
6 分，一般般；74 則評論中有 16 則" "
4 分，不太好；74 則評論中有 4 則" "
2 分，很糟糕；74 則評論中有 0 則" "

8.6/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

CHRISTINE，Praha

情侶出遊, 商務旅客
喜歡：整潔度
Ok hotel for early flight. Service was so so. No free shuttle to airport. Hard to get taxi. Too close to airport, but a little far to walk with luggages. Most taxi refused the service. It’s kinda inconvenient! Would be better if hotel has shuttle service.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

RIEKO

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフの対応もとても良く、すべてにおいて、気持ち良く対応頂きました! 朝食の品数がもう少しあると良いなぁと思います! またぜひ泊まりたい宿泊施設です。 ありがとうございました。
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Cassandra，Budgewoi

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Positioned very close to the airport for that late arrival, early morning departure scenario. Many restaurants, both local and chain close by. Very helpful staff. Wifi was intermittent.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Suzanne

情侶出遊
Hôtel idéal pour un transit. Personnel accueillant et efficace. La piscine n’était pas propre au moment de notre séjour.
於 2024 年 3 月住了 2 晚

6/10 一般般

Ian

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Peter

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel was very close to airport so was what we needed on our last day. Many restaurants close by which was convenient.
於 2024 年 3 月住了 1 晚

6/10 一般般

Long

喜歡：員工素質
Close to the airport
於 2024 年 3 月住了 1 晚

8/10 不錯哦

KATSUHIRO

喜歡：整潔度和員工素質
Everyone is kind, but I want soap.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Megan

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Thuy-Dung

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and within walkable distance of the airport. I wouldn’t recommend this location if you are utilizing Grab since it’s too close and they don’t take you. Taxi will however but it’s more expensive.
於 2024 年 2 月住了 1 晚

4/10 不太好

kimlong

不喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Henry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Staffs are very helpful.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Tony

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This Hera Luxury Hotel is the higher version of the Hera Hotel nearby. This is a small hotel in a side street from the main road but there are many restaurants nearby and it is near the airport.

4/10 不太好

Esther

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ikke pengene værd - lever ikke op til stjerner
Klimaanlægget kørte på timer, og skulle dermed genstartes flere gange i løbet ad natten, da der var over 30 grader på værelset. Der var ikke ordentlig rent. Morgenmaden var dårlig og med minimalt udvalg. Personalet forstod ikke engelsk. Eneste plus var, at det var tæt på lufthavnen.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Tu

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Michel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel near airport
Good hotel near the airport. Friendly staff, nice breakfast, comfortable bed and shower. Only downside was that the A/C in our room was not working and kept switching off, so it was 33C in our room at night. We were too tired though to go to the reception to ask for another room, so we just slept through it.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

SAKUMI

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Southeast Asia vacation
This hotel suited us perfectly for our last night in Vietnam as it is conveniently located within a 10 minute ride to the airport.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Garry

喜歡：整潔度、員工素質和住宿環境和硬體
The staff are brilliant. Great room. Reasonable price. The area surrounding it are average.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Vladimir

喜歡：整潔度、員工素質和住宿環境和硬體
Very close airoport
於 2024 年 1 月住了 1 晚

6/10 一般般

Emma

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Loan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant stay...
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Jarno

於 2023 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
於 2023 年 12 月住了 1 晚

4/10 不太好

Virginie

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
There was nothing special about this place, we just needed a room to spend the night. But when we got there we were told in very poor English that our room was not available, that we needed to go to a different location, no explanation or apologies offered. In the end, after twenty minutes of arguing back and forth we were given two double rooms (instead of our triple room that we had reserved and paid for). It's just hard to comprehend why this was not offered from the beginning!
於 2024 年 1 月住了 1 晚

6/10 一般般

WATARU

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Hideyo

家庭旅遊
喜歡：客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Timothy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We chose this hotel for an overnight stopover at HCM. Very close to the airport but if you have luggages, still better to take a taxi because the streets are not designed for rolling your luggages.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

HYEONSU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Ali

喜歡：整潔度、員工素質和住宿環境和硬體
The price was reasonable
於 2023 年 12 月住了 7 晚

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度和住宿環境和硬體
Functional hotel for a very short stay
Conveniently located hotel for a short overnight stay, close to the airport although not easy to walk to. Front desk staff are not very helpful and breakfast had very few options with below average food but adequate for a one night airport stay stop over.
Breakfast room
Lobby
於 2023 年 12 月住了 1 晚

4/10 不太好

Elizabeth

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Lovely staff and only 5 mins in taxi to airport is great. But the property needs maintenance. The air conditioning in our room had cigarette smoke smell so we had to change rooms. The shower didn’t drain properly and spilled over the floor.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

trung

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Nghia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hyvä palvelu
Hyvä palvelu. Lähistöllä paljon ravintoloita. Vain 5 min. lentokentältä.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Timothy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel near airport
Great value, nice large room, nice staff and great location near the airport. I walked from the airport in 15 mins but suggest getting a taxi as the pavements are not easy with luggage. Highly recommended
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and the room nine
於 2023 年 10 月住了 7 晚

8/10 不錯哦

Lien

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here because we had a early flight out next morning. Its 5 mins drive to airport. Hotel was pretty clean and spacious. The front desk staff was noy very friendly during check in and check out. The checkout staff was sleeping on the floor when we came down. Lots of places to dine close by. You can hear lots of honking from the road and all the noises from the hallway from the next rooms.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Alexander

喜歡：員工素質、設施服務和住宿環境和硬體
Generally clean accomodations, good staff, comfortable for an overnight stay before i flew out of hcmc

6/10 一般般

Yuji

不喜歡：員工素質
於 2023 年 11 月住了 1 晚

8/10 不錯哦

My Hoa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service was outstanding. Luan was very nice and helpful as he always offers to help the guests

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was very nice. The staff was friendly and spoke English. The air conditioning was cold and awesome for foreigners. I actually got cold, something that an even more expensive American Brand couldn’t do. They have a small restaurant on the 2nd floor. The chefs were very professional and you can actually see the kitchen and it was very clean. The waitress was attentive and had great recommendations. For breakfast we had the bun Bo hue and it was better than anything I’ve had in America. I would definitely stay here again and recommend it to any foreigner.
於 2023 年 11 月住了 1 晚

6/10 一般般

Mao

喜歡：整潔度
不喜歡：員工素質
Staffs working for breakfast are nice.
於 2023 年 11 月住了 1 晚

6/10 一般般

Akemi

於 2023 年 11 月住了 1 晚
LIEM 於 2023年11月26日回覆
Hello! Very pleased with your response Thank you very much for choosing our hotel to stay in the past. Hope to see you again next time.

8/10 不錯哦

Gregory

喜歡：整潔度和員工素質
excellent place and staff but I picked it over others because it had a pool and it was a bit green. If you do not want to go swimming its awsome
於 2023 年 11 月住了 1 晚
LIEM 於 2023年11月26日回覆
Hello! Very pleased with your response Thank you very much for choosing our hotel to stay in the past. We will improve further to improve service quality in the future. Hope to see you again next time.

10/10 有夠讚

John

Close walking distance to the airport
於 2023 年 11 月住了 1 晚
LIEM 於 2023年11月26日回覆
Hello! Very pleased with your response Thank you very much for choosing our hotel to stay in the past. Hope to see you again next time

10/10 有夠讚

KATSUHIRO

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and very kind
於 2023 年 11 月住了 2 晚
LIEM 於 2023年11月26日回覆
Hello! Very pleased with your response Thank you very much for choosing our hotel to stay in the past. We will improve further to improve service quality in the future. Hope to see you again next time.

10/10 有夠讚

BUM SOO

於 2023 年 11 月住了 1 晚

6/10 一般般

Mei Ling Pauline

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Tomokuni

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフも、みな親切でキレイなホテルでした。シャワーの温度調節が難しいのが唯一の難点です。
於 2023 年 11 月住了 2 晚
HeraLuxury team 於 2023年11月14日回覆
Thank you for your feedback

6/10 一般般

kim

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Pool was green and not clean. We didn’t use. No hot water to take a shower. Otherwise excellent hotel
於 2023 年 11 月住了 1 晚
LIEM 於 2023年11月26日回覆
Hello! Very pleased with your response Thank you very much for choosing our hotel to stay in the past. With the above comments, I am very apologize to make your stay incomplete. We will improve further to improve service quality in the future. Hope to see you again next time.