Dear Customer ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
8/10 不錯哦
TONY
2019年9月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good choice
always good service no matter how many times staying
TONY
於 2019 年 9 月住了 1 晚
Emma 於 2019年11月15日回覆
Dear Tony ,
Thank you for your feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Yours sincerely ,
Emma
Manager of ARCP .
6/10 一般般
TAI YI
2019年8月26日
喜歡:整潔度和員工素質
TAI YI
於 2019 年 8 月住了 1 晚
Emma 於 2019年9月4日回覆
Dear Tai Yi,
Thank you for choosing Asian Ruby Center Point as your hotel of choice.
Thank you for taking time to review us on Hotels.com.
Kindness regards,
Emma Nguyen
Hotel Manager
10/10 有夠讚
YEN-PO
2019年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
3 stars hotel
Good location and nice service.
YEN-PO
於 2019 年 1 月住了 1 晚
Mrs Emma 於 2019年2月22日回覆
Dear Mr Yen Po Chen,
Thank you so much for your kind words about our hotel.
We are thrilled you enjoyed your stay with us.
Once again thank you for your time with us and we would loved to invite you back with us for next business trip.
Kindness regards,
EMMA
Manager
Dear Customer ,
Thank you so much for your great review! So happy that you found the service to be extraordinary and professional. We strive to provide world class service and are so happy that you felt that while you were here!
We would love to welcome you back with us for next trip .
Kind regards ,
8/10 不錯哦
Matt,Taiwan
2018年10月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Matt
於 2018 年 10 月住了 1 晚
Mrs Emma 於 2018年10月23日回覆
Dear Matt ,
Thank you so much for choosing Asian Ruby Center Point as your hotel of choice .
We are thrilled you enjoyed your time with us .
Thank you for your time and we would love to invite you back for next business trip.
Warmest regards ,
Emma - Manager
8/10 不錯哦
YI
2018年10月12日
喜歡:員工素質
YI
於 2018 年 10 月住了 1 晚
Mrs Emma 於 2018年10月23日回覆
Dear YI ,
Thank you for taking time to review us on Expedia .
We hope to have a chance to welcome you back with Asian Ruby Center Point Hotel in near future .
Thank you with kindness regards ,
Emma - Manager
8/10 不錯哦
Sherry
2018年9月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sherry
於 2018 年 9 月住了 4 晚
Mrs Emma 於 2018年10月23日回覆
Greetings , Sherry !
Thank you for choosing Asian Ruby Center Point as your hotel of choice .
We hope that you will consider us for next trip soon .
KIndness regards ,
Emma - Manager .
6/10 一般般
YEN-PO
2018年9月1日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Still have room for the umprovement
Hair dryer is broken, but hotel can’t offer others solution.
YEN-PO
於 2018 年 8 月住了 1 晚
Mrs Emma 於 2018年10月23日回覆
Dear Mr Yen Po Chen ,
Thank you for choosing Asian Ruby Center Point as your hotel of choice .
I appreciate that we cannot get it right in all of the time , but when we make a mistake , we will try to rectify it during time the guest stay , to ensure that they leaves us feeling happy and relax . Please rest assured that we have address this with the Housekeeping Management to solve it immediately .
Thank you once again for your responses , and we would love to invite you back with us for next business trip .
Kindness regards,
Emma - Manager
10/10 有夠讚
YEN-PO
2018年8月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Small hotel, but good service and quite room.
YEN-PO
於 2018 年 7 月住了 1 晚
Emma 於 2018年8月31日回覆
Dear Mr Yen-Po ,
Thank you so much for your kind words about our hotel . We are continually trying to improve the variety and the quality of hotel's service items what we offer . We would love to invite you back with us for your next bisiness trip .
Thank you with kind regards ,
Emma - Manager
10/10 有夠讚
Miranda
2018年5月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommendable.
Superb location. Cosy , comfy and quaint. Definitely will stay here again.
Miranda
於 2018 年 5 月住了 5 晚
Emma Nguyen - Hotel Manager 於 2018年5月30日回覆
Dear Ms. Miranda Ng,
Thank you so much for this great 5-star review. We really appreciate you being a guest and helping to share the word about us. We're here for you anytime and hope to welcome you at the hotel in the nearest future.
Best regards,
6/10 一般般
真實旅客
2018年5月9日
喜歡:整潔度和員工素質
位置好
位置很近市中心,但房間較舊
真實旅客
Emma Nguyen - Hotel Manager 於 2018年5月30日回覆
Dear Customer,
Thanks for sharing your comments during your stay at Asian Ruby Center Point Hotel. We're normally known for our exceptional attention to detail and we regret that we didn't meet your expectation. Feedback like yours motivates us to be better day by day and we surely won't disappoint you on your come back. We hope to welcome you at the hotel in nearest future.
Thanks and best regards,
Dear Mr Yen Po Chen !
Many thanks for your stellar reviews. It is always great receive such comments and we appreciate you sharing the experience of staying with Asian Ruby Center Point Hotel. I trust you had a comfortable stay with us. We love to hear such terrific guests feedback. Our colleagues are working hard everyday to consistently provide first class services along with the finest of our hotel. We look forward to welcoming you back with Asian Ruby Center Point Hotel.
Thanks with our Best Regards.
Emma ( Manager )
Dear Ms/Mr YI, The Asian Ruby Center Point Hotel is always interested in hearing the comments of its guests and we are glad that you have written to us. We are truly glad to hear that you had a most pleasant experience and enjoyed a comfortable stay . As the Manager of the Hotel, I would like to sincerely apologize for the negative expenrienced you had at our restaurant. We have, however, addressed all the staffs in the restaurant. Once again, thank you for sharing your comments with us. We have reviewed the precise details and timing regarding our service in order to improve, and re-training has taken place to provide a better experience. I do hope this incident will not deter you from staying at The Asian Ruby Center Point in the future.
Thanks with our best regard!
Emma ( Hotel Manager )
2/10 很糟糕
J
2017年10月27日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
刁鑽嚴苛
不能帶朋友入住, 以後不會在住這間,三星點普通飯店,此價位有更好的選擇
Can bot bring friends live together, will not live again
Dear Customer !
Thank you for your taking time to share your experience during time you were here with us.
Best regard!
10/10 有夠讚
真實旅客
2017年9月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 9 月住了 1 晚
8/10 不錯哦
Janice Mei Wo
2017年6月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
not too bad
a bit noisy
Janice Mei Wo
於 2017 年 6 月住了 5 晚
Emma 於 2017年6月30日回覆
Dear Janice !
We appreciate your comments regarding your stay at The Asian Ruby Center Point Hotel, and regret that our experience did not fully meet your expectations. Once again, thank you for sharing your comments with us. We have reviewed the precise details and timing regarding our service in order to improve, and re-training has taken place to provide a better experience. I do hope this incident will not deter you from staying at The Asian Ruby Center Point in the future.
Thanks with our best regard!
Emma – Hotel Manager
8/10 不錯哦
Chaio Min
2017年6月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適便利的飯店
早餐好,飯店位置地點佳,方便
Chaio Min
於 2017 年 6 月住了 1 晚
6/10 一般般
真實旅客
2017年5月2日
喜歡:整潔度
the key cannot access the room
the room is nice but the key couldnt access the room. everytime we had to ask for help when in and out for few days and they refused to change another room for us. the breakfast is not recommended. no choice at all.
真實旅客
8/10 不錯哦
Yen-Po
2017年2月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yen-Po
10/10 有夠讚
真實旅客
2016年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location and good street view.
Quiet and convenient location.
真實旅客
General Manager 於 2016年12月16日回覆
Dear Sweet Customer ! On behalf of Asian Ruby Center Point Hotel sincerely Thank you for your nice review . It was very encouraging to know that your stay was smooth in every aspect. Undoubtedly your positive feedback will serve as a boost to our motivation and energy . Thank you & Best regard!
Emma ( Ms ) - Sales Executive
Good location, nice price. Will come & book next time. Clean, nice, & cheap
真實旅客
10/10 有夠讚
Kelly
2020年3月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kelly
於 2020 年 3 月住了 1 晚
4/10 不太好
真實旅客
2020年3月8日
不喜歡:整潔度、員工素質和住宿環境和硬體
Should improve about cleanliness. Location is ok in the city centre.
真實旅客
於 2020 年 3 月住了 1 晚
10/10 有夠讚
Philipp
2020年3月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Philipp
於 2020 年 2 月住了 2 晚
10/10 有夠讚
Patrick
商務旅客
2020年2月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Patrick
於 2020 年 2 月住了 2 晚
10/10 有夠讚
agha owais
團體旅遊
2020年2月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice Hotel
It was nice hotel but lil expensive with Good Break fast. The lift was so busy and small and small corridor
agha owais
於 2020 年 2 月住了 1 晚
4/10 不太好
真實旅客
親子旅遊
2020年1月26日
不喜歡:整潔度和住宿環境和硬體
Convenient location
Trash wasn’t empty. Food was cold
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2020年1月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay. Vẻy clean hotel.
真實旅客
於 2019 年 12 月住了 1 晚
4/10 不太好
Judy,Perth Western Australia
情侶出遊
2020年1月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room wasn’t cleaned well. Leak in bathroom from room above was never fixed. Staff was not accommodating. Room had no view. We requested one in the reservation. They showed us a room on the first floor that was very noisy and made no attempt to upsell us.
Not overly enthusiastic staff
Receptionists were bored and were robotic
Breakfast was good
Johnny
於 2019 年 12 月住了 3 晚
8/10 不錯哦
Hiep
2019年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hiep
於 2019 年 12 月住了 1 晚
10/10 有夠讚
Jun
2019年11月30日
Jun
於 2019 年 11 月住了 1 晚
8/10 不錯哦
真實旅客
2019年11月15日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 3 晚
Emma Nguyen - Hotel Manager 於 2019年11月15日回覆
Dear Customer,
Thank you for taking time to review us on Expedia.
We would love to invite you back with us for next trip soon.
Sincerely thanks,
8/10 不錯哦
PajeroDavid,Kuala Lumpur
團體旅遊
2019年11月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and well kept hotel in the middle of town. Within walking distance of everything on our schedule with all the facilities you need for a long weekend in Ho Chi Minh City.. Staff were friendly and helpful. Hotel is compact with basic breakfast on the roof but sufficient.
PajeroDavid
於 2019 年 10 月住了 3 晚
Emma Nguyen - Hotel Manager 於 2019年11月15日回覆
Dear Mr David,
Thank you for your nice feedback . We are thrilled you enjoyed your time with us .
We are thank you for your time and hope to have an opportunity to welcome you back again soon .
Sincerely yours ,