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埃與安藝術飯店的評分

4 out of 5
埃與安藝術飯店
31-35 Le Anh Xuan St, Ben Thanh Ward, Ho Chi Minh City

評論

7.8

不錯哦

10 分，有夠讚；150 則評論中有 49 則" "
8 分，不錯哦；150 則評論中有 53 則" "
6 分，一般般；150 則評論中有 29 則" "
4 分，不太好；150 則評論中有 12 則" "
2 分，很糟糕；150 則評論中有 7 則" "

7.8/10

整潔度

8.0/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Wai Ming

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 5 晚

10/10 有夠讚

TING JUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
服務態度好，隔音差
服務態度良好， 唯隔音差，晚上會聽到街上或是天台有音樂在播， 洗手間也會突然有去水渠流水聲很響的， 會突然被嚇到，所以睡的不好。 洗手間的設計比較奇怪， 浴缸和馬桶在一起， 然後洗手盤隔開了在玻璃外邊， 不太合適情侶以外的關係入住， 整體還好吧。
於 2019 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 1 晚

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
地點方便， 步行至檳城市場約六分鐘左右 ，沖涼熱水不穩定，枱面很多螞蟻，早餐一般， 房間整體配套和收取價格不值
於 2019 年 11 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 3 晚

10/10 有夠讚

SHIANGRUEI

喜歡：員工素質和住宿環境和硬體
於 2019 年 8 月住了 8 晚
Truong David 於 2019年10月2日回覆
Dear Shiang Ruei, Thank you for taking the time to share this feedback on your recent stay with us . We are very happy to know you had a good stay at A&EM hotel and enjoyed exploring our Deep club which is exciting and uproarious on the rooftop at night, and our hotel location in the central of district 1 where is called the heart of this lively city. You can across the street for shopping , food and recreation . We look forward to welcoming you back again on your next vacation to HCM city . Best regards Truong David/Mr Front Office Manager

10/10 有夠讚

Eric

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A pleasant experience staying at this new hotel
I've been staying at A&EM group hotels in Ben Thanh area for my business trips in past 8 years and it's my first time to stay at this new A&EM Art Hotel. The location is great (right in the central of district 1) which is walking distance to Ben Thanh market, new world hotel, museums, Takashimaya department store etc... The hotel management is outstanding! the reception team (Nghia, Pushing and Tai) is very attentive and responsible for everything I need. in addition to that, 2 ladies from the restaurant for morning breakfast and the concierge team are also very impressive! The price for this hotel is very reasonable and the location is great for a holiday in HCM. Will definitely come back this hotel again for my next business trip!
於 2019 年 6 月住了 2 晚
Truong David/Mr 於 2019年10月4日回覆
Dear Eric, It is wonderful to hear that you enjoyed overall hotel service , staff and location .Your kind feedback give us extra motivation to keep work run well.Our hotel team works hard to bring exceptional service to all guest. We are looking forward to welcoming you back this lovely city including staying at A&EM hotel . Best regards. Truong David/Mr Front Office Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 4 晚

10/10 有夠讚

KAM WAH CLEMENT

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Reasonably priced hotel in a walking distance to almost all attractions
於 2019 年 3 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 3 晚

10/10 有夠讚

Wai Ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 5 晚

8/10 不錯哦

YUAN-CHIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 6 晚

8/10 不錯哦

Hsiang-Ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice place to stay and close to all spot needed.
於 2018 年 10 月住了 4 晚

10/10 有夠讚

非花

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 6 晚

8/10 不錯哦

SIU CHUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A&EM Art is a not bad hotel
-The best location , central area in hcmc. -Services fair -Facilty fair -A little bit noise outside, because near central area
於 2018 年 9 月住了 3 晚

8/10 不錯哦

KONG KIN

喜歡：員工素質
超方便地點，只適合夫妻和情侶
在第一郡市中心，走路都去到數個景點，位置一流，市場、夜市都在傍邊，客房還可以，但間隔有點怪，洗手間馬桶和浴缸同一間，洗手檯在隔壁，中間是一整塊透明玻璃，即洗手會看到有人在冲涼和大號，如果不是夫妻或情侶就太不方便了，唯一有驚喜就是地下餐廳由中午開始有茶点和飲品供應到晚上，免費和款式繁多，味道也不錯
於 2018 年 3 月住了 5 晚

6/10 一般般

lola，taiwan

一般的飯店
很乾淨 服務人員很親切 , 電視頂樓太接近酒吧 ,略吵 , 得慎選最高樓層房間 , 買東西很方便 ,以後還會再來住的飯店
於 2018 年 4 月住了 4 晚

10/10 有夠讚

chialing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值的飯店
我住過很多他們家其他的飯店 這一間我非常的大推 員工非常的友善而且樂於助人 再來就是房間也讓我非常的喜歡 非常的乾淨而且設施很不錯 還有一個大大的浴缸讓我很開心 早餐的選擇性也蠻多的有各式的炒蛋可以選擇 還有越南的河粉可以吃 也有西式早餐 這個價格讓我覺得超級物超所值
於 2018 年 1 月住了 1 晚

6/10 一般般

Mini，Taipei

喜歡：員工素質
就在濱城市場旁，離商圈也很近，去哪都方便，但附近同名的飯店很多間別走錯，有的計程車司機也不知道
隔音不好，泳池很小，但房間還算舒適，不過冷氣不冷，睡覺不用蓋被子。 同公司在這一帶開了很多間的樣子，一開始從機場到飯店司機還找不到。 旁邊買東西很方便，但乞討的人也不少…
於 2018 年 1 月住了 2 晚

4/10 不太好

Michelle

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Poor hardware/equipement
1. Non-Smoking room, but my blanket has smell of cigarette 2. Noisy, the window cannot block the noise. Very noise because vehicle hoist. 3. Water pressure not enough. Around 8-11pm, no hot water (only water drop) if raise the shower tap above hip. Shower in the afternoon is acceptable. 4. Check-in took >30 minutes. 5. Only good point is location. Convenience for food When I booked the room, it was 4-star, but, I think it cannot be more than 3-star
於 2018 年 1 月住了 3 晚

10/10 有夠讚

Wai Ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 4 晚

6/10 一般般

真實旅客

Modern interior design but construction dust all over the bathroom.
於 2017 年 12 月住了 1 晚

10/10 有夠讚

??

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Ken

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is nice. Food was good.
於 2024 年 1 月住了 4 晚

6/10 一般般

Simon

喜歡：員工素質和客房舒適度
No pool bar and bad breakfast
Nice hotel in a great location! Nice rooms but a bit smelly of moist.. the pool area is horrible and empty… the breakfast is bad
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good located hotel, really bad breakfast
於 2023 年 12 月住了 4 晚

2/10 很糟糕

Alex

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I booked a large room on Expedia even sent a picture with my confirmation the hotel showed me a tiny room at an INCREASED cost unbelievable and refused to discuss the matter at the desk. Stay away from this hotel I refused to check in. SCAM hote stay clear
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Kai Cheng

於 2023 年 5 月住了 1 晚

4/10 不太好

Thomas

團體旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Poor facilities. No tap water in the morning n when fixed was only hot water. Staff not responsive to issues
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Kwun Wai

於 2023 年 4 月住了 5 晚

6/10 一般般

Thiam Huat

團體旅遊
喜歡：員工素質
不喜歡：整潔度
overall okay. Found some cockroaches and ants in the toilet. Air conditioner temperature varies in the night. Weird smell from the air con ventilation, seems like it’s smoke smell from other rooms.
於 2023 年 2 月住了 2 晚

8/10 不錯哦

Wai Leung

於 2022 年 12 月住了 5 晚

6/10 一般般

JAEHWAN

於 2022 年 11 月住了 3 晚

8/10 不錯哦

Francis

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2022 年 11 月住了 3 晚

10/10 有夠讚

TATSUYA

於 2022 年 11 月住了 3 晚

6/10 一般般

LIM

於 2022 年 6 月住了 5 晚

8/10 不錯哦

Be

於 2022 年 6 月住了 2 晚

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to excellent
Good
於 2020 年 1 月住了 4 晚

6/10 一般般

jong an

商務旅客
於 2019 年 12 月住了 3 晚

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff are friendly and location is good
I will definitely come back
於 2019 年 12 月住了 6 晚

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Insist on a room with a window!
The only problem I had was the fact that we had a room with no windows. This made creating a sleep cycle after a long journey through 12 time zones really difficult. Of the 15 days we stayed we only made it to breakfast before 10am on 4 occasions. The Reception and cleaning staff, however, were excellent and helped us many times. They organized airport transfers and advised Us when we BOTH had our phones stolen. he restaurant has free cake and beverages in the afternoon. Conveniently situated for Ben Thanh market and a short walk to most other attractions. The pool is extremely small and is more of a dunking pool than a swimming pool. If we had taken a window room our rating would have been higher.
於 2019 年 11 月住了 15 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
築後浅いので設備は綺麗
於 2019 年 11 月住了 2 晚

4/10 不太好

真實旅客

商務旅客
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
1) Room is clean & well maintain 2) Staying in a corner suite & alternate room aircon is not working. Staff don't even know why & how to fix it 3) Windows in room do not have handle and not close firmly and thus very noisy from vehicles, night spots music & people talking along the road 4) Breakfast fried food are cold. Staff don't even bother to top up when running out. Running out of cops, cutlery but nobody top up. Staffs are no where to be seen most of them time during breakfast.
於 2019 年 11 月住了 3 晚

10/10 有夠讚

Thomas

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was good , not a complains , except the Layout of the bathroom is weird with no door and No privacy ! But I would stay in this hotel again whe I Come back in a few weeks if the price remain within my budget
於 2019 年 9 月住了 4 晚
Truong david 於 2019年10月2日回覆
Dear Thomas, Thank you for choosing our hotel for your current stay in Saigon. We are glad to hear that you definitely satisfied hotel service , staff and location.However, Room designed with no window affected your stay and privacy here but many other room categories which are both spacious and cozy with nice view might meet your expectation if you informed us at that time , we could upgrade you to another room for your new experience here. We do hope your sympathy and welcome you back again to recognize hotel service toward guest's expectation. Best regards Truong David/Mr Front office Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 4 晚
Truong David 於 2019年10月2日回覆
Dear Valued Guest, Many thanks for choosing A&EM hotel for your stay in Saigon and for letting us know you enjoyed your recent stay with us. Your good comment encouges us to try for exceptional service in the coming time. We hope you will stay with us again and look forward to seeing your return. Best regards Truong David/Mr Front Office Manager

8/10 不錯哦

Leslie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚

10/10 有夠讚

Annette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect and convenient
The staff was friendly. The room although small was not an issue bc we don’t spend a great of time in the room when we travel
於 2019 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 3 晚