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"Everything is great 10/10 staff+room+location. a bit hard to find restaurant here."

"Everything good, just one thing not satisfied is no free pick up arrangement."

"Very good value—and a surprisingly good onsen!"

"Nice onsen ryokan, traditional facility, great experience. Very good service and wonderful staff. A room with private onsen bath is a must!"

"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"Friendly"

"The staff was really friendly and welcoming and overall the place is cosy. It is in a quieter area of the town but still feels safe. "

"The hotel hospitality is impeccable and they had made our anniversary trip a very memorable experience. Their Umeshu quality is very good and value for money. "

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "