搜尋希爾頓黑德島海灘的度假村

「I booked a room with a beach view, but when I arrived and the hotel no longer had a room with a beach view but would have one the next day. We moved ALL our belongings next morning to the new room with a beach view. The view was lovely, but we had an air conditioner that constantly leaked into the floor. It was fixed after the second request. The beach was great! It wasn't too crowded. We like staying at this location because of the ease to get to all the nice restaurants offsite. The...

「Was there for my granddaughters dance competition loved the Convention Center and resort being attached. My biggest complaint is the fact I had to call each day to get cleaning staff to clean room even though I was assured the room would be cleaned daily. On our last full day I came back and forth to the room on several occasions and saw multiple cleaners on floor but our room was never cleaned that day. We had no clean towels and trash cans full. I feel for the price of the stay and fact I had...

「We’ve been coming to this resort for several years and it’s the second year we’ve had problems with the room. This year the air conditioning, microwave and tv were not working when we checked into our room. It took maintenance 1.5 hrs to fix the issues and during that time we were not offered to switch rooms. Once complete maintenance left. We went down to the front desk who was aware of the issue and had said nothing during the duration, and the most they offered was to remove the resort fee...

「Horrible customer service」