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"Good location, clean and new premises. The spa is ok, however many people do not follow the rules of a spa. They don’t shower before entering the pool, they don’t shower before entering sauna or afterwards jumping in the spa from sauna…. They talk loudly when in groups…. there are signs about the rules but I believe there should be on other languages other than English and Japanese….."

"Lovely hotel and staff were wonderful. In a great location to town, shops and restaurants."

"Excellent hotel! Large, clean room with an extremely comfortable bed. Water pressure in the shower is fabulous — super strong. Also, the quality of the water (it feels super soft) is the best I have ever experienced. Location of the hotel is perfect."

"Very clean room great amenities"

"Room was clean and staffs was friendly, they offer access to the onsen of another hotel (10 minutes walk) which belongs to the same group. Very near Takayama station and walkable to the morning market and the old town district. The only problem is with their air ventilation system, we constantly smell smoke in the room which coming off from the air vent, we have to open the door to let fresh air come in the whole night. "

"No free parking for hotel guest at 1000yen per day."

"Clean room, nice staff, and great breakfast!"

"Clean, modern and spacious room. Great location "

"Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!"