The staff called to inform me they were leaving at 5pm and how to locate my key, which was simple enough. When I booked online, I booked a room with one bed and a pull out couch for my child. When I spoke to the person on the phone to request the linens for my daughter to sleep, she informed me that she did not have any extra pillows and that the room she put us in did not have a pull out. My child had to sleep on a tiny loveseat sized couch that is literally bolted to the floor that we covered in the provided sheet and a very thin blanket. When we arrived, the smell of air freshener was so strong; they are clearly trying to cover up a stale odor of this very aged property. We arrived around 9pm and there were police who came to the property for some sort of disturbance with another customer, although I do not know the reason. When I pulled back the cover in the bed, there was a brown stain on the sheets and we could hear shouting and banging throughout the night. Lastly, there was a thermostat in the room and the air was set to cool 68° but it did not go below 73° the entire night, which is much warmer than we prefer to sleep. While it certainly was a cheaper option, there are similarly-priced options that I would consider far superior to this property.
