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西佳大使汽車旅館的評分

3.5 out of 5
西佳大使汽車旅館
296 Esplanade, Pialba, QLD

評論

8.4

非常好

10 分，有夠讚；338 則評論中有 143 則" "
8 分，不錯哦；338 則評論中有 135 則" "
6 分，一般般；338 則評論中有 40 則" "
4 分，不太好；338 則評論中有 15 則" "
2 分，很糟糕；338 則評論中有 5 則" "

8.6/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Nathan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
於 2024 年 1 月住了 1 晚
Ivan 於 2024年1月24日回覆
Hi Nathan,Thank you for the generous review. I was glad to accommodate and assist you and hope you choose to stay with us again.

8/10 不錯哦

Annette

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location 10/10 amenities 8/10 (shower pressure low)
於 2023 年 12 月住了 4 晚
Ivan 於 2024年1月24日回覆
Hi Annette,Thank you for the generous review. We hope you enjoyed your stay and you will choose to stay with us again.

10/10 有夠讚

Bonnitta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a lovely stay. We will definitely be returning.
於 2023 年 12 月住了 3 晚
Ivan and the team 於 2023年12月30日回覆
Bonnita thank you for your awsom review. we are pleased you have enjoyed your stay. We at Best Western Ammbassador wish you and your family very happy and prosperous New Year 2024

8/10 不錯哦

Shaun

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Ivan 於 2023年12月30日回覆
Hi Shaun,Thank you for the generous feedback, we hope you enjoyed you time with us.

6/10 一般般

Paul

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Generally the unit was clean however it was clear that the clothes hang closet had not been vacuumed in years. General the bath room wall and floor finishes were poorly maintained as grouting was cracked in many places, particularly in the internal corners. The fly screen in the bathroom was covered in lint/dust so air flow was minimal. Generally drapes and other elements were very tired indicating penny pinching on a major level. For the room rate paid I would expect way better.
於 2023 年 12 月住了 2 晚
Ivan 於 2023年12月8日回覆
Hi Paul thank you for your review, it has promoted us to do a full inspection of the room you stayed in. Upon inspection we feel the majority of your comments are unwarranted, for example the drapes are brand new. Now under new management rooms are inspected after every clean. Manager

10/10 有夠讚

Santiago

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente
Fenomenal!! Habitación comoda y muy limpia. Excelente trato
於 2023 年 11 月住了 1 晚
Ivan 於 2023年12月8日回覆
Hola Santiago,Thank you for the generous feedback. Have a wonderful Christmas and new year

10/10 有夠讚

Carsten

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice motel with very friendly and helpful owner. Would visit again anytime.
於 2023 年 11 月住了 1 晚
Ivan 於 2023年12月8日回覆
Hi Carsten,Thank you for the positive feedback. We are glad you enjoyed your stay and hope you have a wonderful Christmas and new year.

10/10 有夠讚

Simone

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Kenneth

情侶出遊, 商務旅客, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved it it’s nice and friendly staff
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Megan

喜歡：整潔度和員工素質
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Barry

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet location,staff excellent
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Kathy

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff, easy check in, clean and opposite the ocean.
於 2023 年 7 月住了 1 晚
Lukas 於 2023年7月6日回覆
Hi Kathy, Thank you so much for the kind review :)

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff, clean room
於 2023 年 5 月住了 4 晚
Lukas 於 2023年6月30日回覆
Thank you for the kind feedback. Hope to see you again in the future

10/10 有夠讚

Angie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely place to stay
於 2023 年 5 月住了 1 晚
Lukas 於 2023年6月30日回覆
Thank you for the kind feedback. Hope to see you again in the future

8/10 不錯哦

Brett

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Clean spacious and comfortable m. Staff friendly and helpful. Short walk to the Main Street
於 2023 年 5 月住了 1 晚
Lukas 於 2023年5月28日回覆
Hi Brett,Thank you for the kind review and for staying with us.

8/10 不錯哦

Robyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice clean and tidy property in a great location.
於 2023 年 4 月住了 1 晚
Lukas 於 2023年5月28日回覆
Hi Robyn,Thank you for the kind review and for staying with us.

6/10 一般般

Debra

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
liked the location , beds were comfy. shower was hard to regulate hot and cold, odd smell in room, only one night stay. probably wouldn't not use again
於 2023 年 4 月住了 1 晚
Lukas H 於 2023年4月23日回覆
Hi Debra,Thank you for the review. We're glad you enjoyed your stay. We hope to see you again in the future. Kind regards

10/10 有夠讚

Luke

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
great stay
The host was very friendly great service
於 2023 年 4 月住了 2 晚
Lukas H 於 2023年4月23日回覆
Thank you so much for the kind review. We hope to see you again in the future.Kind regards

10/10 有夠讚

Heather

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Little tight parking when next to poles. Very quiet even on a Main Street. Room good size for three .
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfectly positioned, Comfortable and happening.
We loved this motel. It was handy to the beach, although there were no sea views. The reception crew were wonderful and friendly. The room was roomy, the king bed was very comfortable. I had a bath in the bath tub. A spa would be awesome but the bath was lovely. It was minutes drive to restaurants, cafes, shops and walking distance to a big Woolworths shopping centre. The Wifi was fast and strong. Couldn't fault this hotel and wished our stay was a little longer.
於 2023 年 1 月住了 2 晚

10/10 有夠讚

dan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚

8/10 不錯哦

Wendy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Two night stay
The room was spacious with a comfortable bed. Very clean and in good condition. We walked across the road to the beach for a swim and one block to a supermarket. It would be great for a young family. The only negative was the shower in the bath. A half metre step up into the bath and an extremely narrow shower. No good if you were elderly or a solid person.
於 2023 年 1 月住了 2 晚

10/10 有夠讚

Csrmel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Clean and tidy with all the basics you need for two nights. Comfortable bed also which is important.

8/10 不錯哦

Robyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the size of the room. Quiet even though central location. Ease of access to motel.
於 2022 年 12 月住了 3 晚

10/10 有夠讚

Anne

情侶出遊
喜歡：整潔度和住宿環境和硬體
Beautiful clean and friendly place to stay
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Christine

於 2022 年 10 月住了 1 晚

8/10 不錯哦

Giorgio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Charles

喜歡：員工素質、設施服務和住宿環境和硬體
Shower over bath not easy for older people
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super friendly staff looking after very neat and clean rooms.
於 2022 年 9 月住了 2 晚

2/10 很糟糕

Corrine

You are asking me to review.. booking got cancelled by hotel and I still waiting for my refund.. please provide an update .. I never stayed there!
於 2022 年 9 月住了 3 晚

6/10 一般般

Elizabeth

家庭旅遊
喜歡：整潔度
不喜歡：員工素質
Proximity to the beach was good although the distance to restaurants is an issue. The RSL is close by though. No-one available to check us in at 2pm so we had to phone the manager. Unit was not serviced which I thought it should have been. Had to wait for fresh towels as they had run out.
於 2022 年 9 月住了 3 晚
Lukas 於 2022年9月29日回覆
Hi,Thank you for the feedback and for staying with us. We hope this will not deter you from staying with us again.Kind regards

10/10 有夠讚

Mary Anne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend. Great location, clean and quiet and staff goes out of way to help.
於 2022 年 9 月住了 2 晚
Ivan Havlic 於 2022年9月27日回覆
Thank you Mary Anne for your generous review.I am glad you enjoyed your stay and hope to see you the next time you visit Hervey Bay.Safe travels back home.

10/10 有夠讚

giovanni de

情侶出遊
喜歡：整潔度、員工素質和設施服務
the help full staff
於 2022 年 9 月住了 1 晚
Ivan Havlic 於 2022年9月19日回覆
Thank you for your kind review, I am glad you enjoyed your stay and would hope to see to next time.

8/10 不錯哦

Allyson

情侶出遊
喜歡：整潔度和員工素質
Suited our needs for a short stay. Clean.
於 2022 年 9 月住了 3 晚
Ivan Havlic 於 2022年9月19日回覆
Thank you for your kind review, I am glad you enjoyed your stay and would hope to see to next time.

10/10 有夠讚

Greg

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff. Surprisingly quiet location close to all amenities.
於 2022 年 9 月住了 1 晚
Ivan 於 2022年9月11日回覆
Thank you for the positive review Greg, i am glad you enjoyed your stay and hope to see you next time.

8/10 不錯哦

Debra

情侶出遊
喜歡：整潔度和員工素質
It was very clean and very comfortable bed
於 2022 年 8 月住了 3 晚
Ivan 於 2022年9月11日回覆
Thank you for the positive review Debra. I am glad you enjoyed your stay with us and hope to see you next time.

10/10 有夠讚

Leigh-Anne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 3 晚

10/10 有夠讚

don

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large, quiet, well furnished & equipped room. Helpful staff. Hot water system seemed a bit weak. Could have emergency food available for late arrivals.
於 2022 年 6 月住了 2 晚

8/10 不錯哦

Daniel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff
於 2022 年 6 月住了 2 晚
Lukas 於 2022年6月20日回覆
Thank you for staying with us Daniel. Glad you enjoyed your stay and hope to see you next time.

8/10 不錯哦

Marcela

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was cleaned and service great ,staff very accommodating and polite .
於 2022 年 6 月住了 2 晚
Lukas 於 2022年6月20日回覆
We Thank you Marcela for staying with us, and are glad you enjoyed your stay. Hope to see you next time

10/10 有夠讚

Gregory

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel and staff were professional and helpful.
於 2022 年 6 月住了 1 晚
Lukas 於 2022年6月16日回覆
Glad you enjoyed your stay with us David and Thank you. Hope to see you next time

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
Room was great Excellent location Friendly staff
於 2022 年 5 月住了 2 晚
Lukas 於 2022年6月16日回覆
Glad you enjoyed your stay with us David and Thank you. Hope to see you next time

10/10 有夠讚

Mrs Jane E

於 2022 年 5 月住了 1 晚
Lukas H 於 2022年5月30日回覆
Thank you for staying with us and the kind review. We hope to see you again.

10/10 有夠讚

Lynette

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were friendly and very helpful.
於 2022 年 5 月住了 3 晚
Lukas H 於 2022年5月30日回覆
Thank you for staying with us and the kind feedback.

8/10 不錯哦

Estelle

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I liked that the room had a microwave and toaster and that the location was easy access to the beach.
於 2022 年 4 月住了 2 晚
Lukas 於 2022年5月5日回覆
Thank you for the kind review.

10/10 有夠讚

Edward

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
This was a great hotel for our short family stay in Hervey Bay. Service was great and staff were very friendly and helpful. Room was clean and tidy with great amenities and a great location within the area.
於 2022 年 4 月住了 2 晚
Lukas H 於 2022年5月3日回覆
Hi, thank you for staying with us and for the kind feedback.

10/10 有夠讚

Jodie

喜歡：住宿環境和硬體
於 2022 年 4 月住了 3 晚
Lukas H 於 2022年5月3日回覆
Hi, thank you for staying with us and for the kind feedback

6/10 一般般

jocelyn

於 2022 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ok
It is ok.
於 2022 年 1 月住了 1 晚
Lukas H 於 2022年1月17日回覆
Thank you for the kind review :)

10/10 有夠讚

Robert

於 2022 年 1 月住了 1 晚
Lukas H 於 2022年1月17日回覆
Thank you for the kind review :)