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Kaissa Beach

Travelers discover a peaceful Greek retreat where the Aegean Sea meets exceptional hospitality, with delicious local cuisine and relaxation spaces for all ages

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Kaissa Beach offers Greek hospitality with stunning Aegean views. Start with the breakfast buffet, then choose between two restaurants with authentic Greek dishes. Relax on the sun-drenched terrace and enjoy free WiFi in public areas. Visitors consistently praise their experience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
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The price is NT$1,893
NT$2,339 total
includes taxes & fees
May 29 - May 30
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Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning fee: EUR 6 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Frequently asked questions

Does Kaissa Beach have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kaissa Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Kaissa Beach?

Check-in begins at 1:00 PM.

What time is check-out at Kaissa Beach?

Check-out is at noon.

Does Kaissa Beach provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Kaissa Beach?

Some rate plans available at this hotel are all-inclusive.

Where is Kaissa Beach located?

Situated on the beach, this hotel is within 9 mi (15 km) of Port of Hersonissos, Star Beach Water Park, and Crete Golf Club. Stalis Beach and Heraklion Port are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.0

Cleanliness

7.2

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Unfortunately it was not what we expected. Comfortable rooms but poor maintenance of rooms . Old and run down . TV didn't work , bathroom had an awful smell ,walls were dirty , windows wouldn't lock , card key didn't work . Needs major renovations . They tried to keep it clean. Bed mattresses were very old and uncomfortable . The hotel looks like it's shutting down, it looks empty and abandoned , the few employees we saw were pleasant and tried with the resources available to please us ( those that we actually saw were about 2) .Not what it seems in pictures at all.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant au bord de la plage.

Accueil très chaleureux. Personnel toujours disponible
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Callum

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

We did not realise when we booked that the 'annex' building is a 10 minute walk from the hotel itself. Our room in the annex building was unsatisfactory and dirty without WiFi, air con or double-bed despite us booking these things. The room also smelt of smoke and had ash trays even though it was booked as 'non-smoking'. When we told the hotel staff on our first day about these things as well as the shower being broken they promised to resolve the issues but only addressed the broken shower during our stay. Our towels were not changed until 5 days into our stay and our bed sheets were not changed at all. The fridge made such a loud noise that we couldn't sleep at night on top of having very uncomfortable beds and no air con. The Tv did not work and there was a hole in the wall straight through to outside that had been stuffed with kitchen roll.
Stayed 7 nights in Aug 2017
Verified

2/10 Terrible

boubou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'appoint afin de se rapprocher de l'aéroport Chambre horrible ! Je ne vous parle pas de la piscine ni meme de la déco de l'hôtel La salle de bain fait peur et ne donne pas envie de se laver Aucun point positif meme si l'hôtel est placer EN face de la mer pas grand choses autour
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

sylvie

Disliked: Staff & service, property conditions & facilities, room comfort
Appartement à 10 mn de l'hôtel. Vide. Lit ressorts saillants. Douche froide le matin. Bon petit déjeuner
Stayed 3 nights in Jun 2017
Verified

8/10 Good

EMMANOUIL

Liked: Cleanliness, staff & service

Καλό ξενοδοχείο, με μερικές ατέλειες

Το προσωπικό του ξενοδοχείου είναι άψογο. Το σύστημα εξαερισμού των WC δεν είναι καλό, με αποτέλεσμα να μυρίζει άσχημα όλο το δωμάτιο. Είναι κρίμα γιατί κάνει την διαμονή δυσάρεστη. Το Εστιατόριο είναι αρκετά καλό - αν και περιοδικά υπάρχει πρόβλημα δυσάρεστων οσμών και εκεί. Σε γενικές είναι μια χαρά και με λίγη προσοχή στα παραπάνω δεν θα είχε κανένα πρόβλημα.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon rapport qualité prix

accueil très chaleureux, hôtel simple mais efficace. La vue de la terrasse du restaurant est super sympa (très beau couché de soleil sur la mer)
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service

liked out stay at Kaissa Beach

The staff were interested in caring for us and that we had a comfortable stay. We were told about a jeep safari which sounded great so we booked it and had fun. We were on half board - the food was very good and tasty. We would eat there again.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Accueil trés agréable.la formule demie pension est trés bien il y a du choix dans les entrées et les plats. Le pt dj buffet sucré et salé est varié.le personnel souriant et agréable.espace de jeux pour les enfants, piscine bien entretenue et transats.grand appartement fonctionnel. La seule chose négative pas de wifi ds l'appartement mais dans le restaurant si. Nous reviendrons c'est sûr : merci !
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service

Kleine familiäre Hotelanlage in Strandnähe

Späte Ankunft im Hotel. Trotz der geschlossenen Rezeption wurden wir durch einen Angestellten freundlichst empfangen und das Appartement übergeben. Wir waren im Oktober 2015 für eine Woche in dieser gemütlichen Hotelanlage. Da es kurz vor Saisonende war, hatten wir einen ruhigen Aufenthalt am Pool und am nahegelegenen Ministrand. Wir würden aufgrund unserer Erfahrung in der Nebensaison dieses Hotel empfehlen. Wie es in der Hochsaison hier "gefüllt" ist, können wir nur aus Erzählungen "erahnen"...... Kurz: Essen top, Zimmer top, Angestellte Top.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to beach, welcoming and friendly

We arrived late, a family of four, and the personnel took us through a smooth admission. The room was clean and comfortable. First impressions were very good, so were the amenities, everything was functional. The staff are super friendly and welcoming. Admittedly, for such a fantastic price, the meals are basic, especially the breakfast, but luckily one has access to a shopping area close by along with well stocked supermarket for the extra stuff you would normally need; bottled water, personal hygiene, souvenirs, etc. It would have been a good idea to place also hand washing and dish washing soaps, but maybe that is a bit much to ask for, although would have been a nice touch.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Fin beliggenhet. Hyggelige ansatte. Koselig.

Rolig og hyggelig atmosfære. Veldig avslappende. Kort vei med buss til både Hersonissos og Heraklion.
Verified

8/10 Good

James

Liked: Property conditions & facilities
Disliked: Cleanliness

Good base

Friendly sea side hotel
Verified

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant bien placé

Sejour agreable. Hôtel un vieux manque la wi-fi à l'intèrieur des chambre.
Verified

8/10 Good

agnes

Liked: Staff & service

Hôtel très petit mais très accueillant.

Hôtel et restaurant très agréables nous sommes ravis de notre séjour Repas face a la mer Bar près de la piscine très agréable appartement grand mais confort très simple attention il faut aimer les petites structures
Verified

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel good co operative staff

This hotel is mext to the beach. Food was excellent. Very humble and understanding staff. Special thanks to the owner for good service
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Verified

4/10 Poor

Alex

Disliked: Staff & service, property conditions & facilities