Does The Gallery Studios have a pool?

Yes, this property has an outdoor pool.

Is The Gallery Studios pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Gallery Studios?

Self parking is free at this property.

What time is check-in at The Gallery Studios?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is The Gallery Studios located?

Located in Hermanus City-Centre, this bed & breakfast is steps from Old Harbour, Whale Museum, and Village Square. Shopping Centre and Hoy's Koppie are also within 1 mi (2 km).

The Gallery Studios Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

2021/4/2

Liked: Cleanliness, staff & service, property conditions & facilities

The Studios were difficult to find and the check-in wasn’t onsite. Despite the confusion at the beginning, the room was very clean and modern. The TV wasn’t working (it wasn’t hooked up and I was told it wouldn’t work when I checked in). I used the convenient key drop box on my way out.

Stayed 1 night in Mar 2021

8/10 Good

Lize

2020/12/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was really great, could just get a little noisy early in the mornings.

Stayed 2 nights in Dec 2020

2/10 Terrible

RICHARD

2020/8/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of customer service !!!!!!!!

We had a trip booked to South Africa before all the mess started with the Covid 19 troubles. Due to the obvious crises, our whole trip got cancelled. We managed to get refunds for all of our bookings on this trip, except this establishment. We tried phoning them with no anwers. We even had Hotels.com customer service try and get hold of them. Everytime we ask for a progress report, Hotels.com just come back with the same answer "The only time we got hold of someone, it was to a staff members that said that the manager needs to issue the refund" It has been 4 months dealing with this issue and numerous phonecalls that never get answered, i am sorry if an establishment can not find the time to get back to you on a refund request,q I personally would not even want to use their services in the future. Its such a shame some establishments lack basic customer service.

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

2020/2/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service, location and cleanliness were great, the only downside was that it's hard to find the location for checking in.

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

2020/2/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Binliss

All good but unfortunately housekeeping forgot to supply a dust bin for the unit .

Stayed 1 night in Feb 2020

10/10 Excellent

Hans

2020/2/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finfint!

Svårt att hitta men sen jättebra rum. Frukosten var lite knöligt tillå

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

2020/2/8

Liked: Cleanliness, property conditions & facilities, room comfort

Finding check in was impossible, check on was then painful, otherwise it was a very acceptable accommodation. Clean, spacious, good value. Loved the bathroom !

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

2020/1/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente localização. Para aqueles que tiverem dificuldade em localizar, o apartamento fica dentro de um pequeno shopping chamado Village Square. Estacionamento perto. Vários restaurantes charmosos na região. Apartamento novo, super espaçoso e limpo.

Stayed 1 night in Jan 2020

10/10 Excellent

Carlos

2020/1/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

2020/1/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

We had some difficulty in locating the check in office but once we found that, it was a breeze. Breakfast was a short walk away along the shore. All in all, a very comfortable stay at a convenient location.

Stayed 1 night in Dec 2019

10/10 Excellent

Bronwyn

2020/1/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant location at Gallery Studios

Always professionally welcomed and treated with respect by the team from Harbour House hotel group. I previously stayed at Le Paradis apartments managed by the same group. Rooms comfortable, clean and modern.Location perfect as its close to beaches, restaurants and shops.

Stayed 2 nights in Dec 2019

4/10 Poor

Paul

2020/1/7

Disliked: Cleanliness, property conditions & facilities, room comfort

A disjointed experience

A disjointed experience started with locating the reception to checkin. This was an office on the first floor of the mall where the accommodation is located on third floor accessed by one elevator then round balcony of shopping mall to another elevator accessed only by electronic key to second floor where rooms - ours 5m X 5m approx are located - also one penthouse where most brochure photos were taken giving totally false impression of property to be allocated with a decent sea view. Our room overlooked rooftops & was very noisy outside. The room was not ready upon checkin time. The mattress was thin & horse hair tough & carpet commercial airport style heavy service. There was a small kitchenette where we were able to make a decent capsule coffee. The whole experience was an absolutely minimalistic room experience & the only redeeming factor being I was granted a 50% refund to compensate the quality of the accommodation which brought the Ridiculous cost factor into line with US $125.00 per night paid online for what was obviously the penthouse- which was not available. This was misrepresentation at it’s best & the listing is not honest. All said & done the location is central to all shopping bars & restaurants & once checked in, refunded & familiarized was not too bad. The management absolutely must rectify the listing & charge accordingly for the standard of accommodation offered. I would not stay again under the present circumstances.

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

2020/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermanus var lite för mycket folk

Stayed 3 nights in Dec 2019

8/10 Good

Esther

2020/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only challenge I had was that maybe I didn’t know how to switch on the hair dryer and iron because they would warm up at all. Switched them on and off Many times To to no win.

Stayed 2 nights in Dec 2019

8/10 Good

Andrea

2019/12/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Rezeption ist etwas schwierig zu finden. Das Zimmer ist prima, richtig großes Bett und super Badezimmer. Hervorragende Lage direkt am Meer. Frühstück ist okay.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

2019/11/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

4/10 Poor

Julienne

2019/10/29

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

The stay was good however the room was cold, aircon did not work and no extra blankets were available. Breakfast was in another totally different area to room

Stayed 4 nights in Oct 2019

8/10 Good

Agneta

2019/10/23

Liked: Cleanliness, property conditions & facilities, room comfort

Oklara uppgifter i bokningsbekräftelse.

I bokningsbekräftelsen anges ett nummer som man ska ringa 24 timmar innan för att bestämma incheckningstid eftersom hotellet inte har någon reception. Tel.svarar säger att numret inte finns. Vi ringer hotels. com som inte alls vill hjälpa till men får en mejladress som vi mejlar men får aldrig något svar. Incheckningen är mycket svår att hitta, gatunumret finns inte på Tomtom gps. Inte heller på någon byggnad. Vi får fråga oss fram. Efter en del letande i närheten hittar vi incheckningen inne i ett litet köpcentrum, på andra våningen. Och hotellrummet ligger på samma plats (i ett köpcentrum) trots att det i bekräftelsen står att det är på olika adresser. Rummet är utmärkt. Saknade en batterilampa på rummet eftersom Strömmen var borta hela kvällen. Elleverantören stänger strömmen på vissa tider i vissa delar av Sydafrika eftersom det är elbrist och då blir allting mörkt när det är kväll/natt.

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

2019/10/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Einzig das Frühstück ist eher dürftig, schade eigentlich für die sonst tolle Unterkunft.

Stayed 2 nights in Sep 2019

6/10 Okay

f

2019/10/9

Liked: Cleanliness, amenities, property conditions & facilities

Nice location. No staff at the reception. Room with no view. Breakfast could be better.

Stayed 1 night in Oct 2019

8/10 Good

Hassan

2019/10/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

8/10 Good

Louise

2019/8/25

Liked: Cleanliness, property conditions & facilities, room comfort

Slow check-in, but nice stay

The check-in address wasn't clear and the assistance I received when I had to enquire about it, wasn't efficient. The Hotels.com app indicates that the check-in location differs from the property location and that it is at 81 Marine Drive. When I phoned to check other details, I was told that the check-in address is at the same address as the apartment. When we arrived there, there was no indication of where to find the apartment or check-in location. Phoned again. Reception couldn't advise me. Had to hold. Then referred to Hermanus Harbour Hotel - a different location. Drove there. Then finally referred to correct address and check-in location. When we arrived there, there was no-one at the service centre to check us in. Had to phone yet again and wait for personnel to arrive. Apartment at very good location, neat & spacious.

Stayed 1 night in Aug 2019

10/10 Excellent

TravellerSpain

2019/8/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent place. Getting/returning the keys was the only drawback

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

2019/7/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property, perfect for a weekend away with all the necessary amenities. Great location as well! Only one small issue was we didn’t have hot water on one of the days. Otherwise will happily go back again!

Stayed 2 nights in Jul 2019

10/10 Excellent

Rudo

2019/7/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean apartments.

Stayed 1 night in Jun 2019

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