The Swan at Hay Hotel

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a garden, and laundry facilities at The Swan at Hay Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Free in-room WiFi and a bar are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
The current price is NT$4,180
NT$5,016 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a bed, a chair, and wall-mounted artwork.

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, a bedside table, a window with curtains, and a bathroom with a sink and mirror.

Superior Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A bedroom with a large bed, floral curtains, and framed botanical prints on the wall.

Superior Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

A bedroom with a large bed, bedside lamps, a nightstand, a chair, and a chandelier.

Deluxe Double Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Hereford is home to The Swan at Hay Hotel. The Lion Street Gallery and Erwood Station Craft Centre, Gallery and Tea Rooms are cultural highlights, and some of the area's landmarks include Hay Castle and The Old House. Small Breeds Farm Park and Owl Centre and Hergest Croft Gardens are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Hereford travel guide
Map
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ

What's nearby

  • A waterfall cascading into a calm pool surrounded by lush greenery and rocky cliffs.
    Brecon Beacons National Park
    1 min walk - 0.0 km
  • A blue bridge over a calm river, surrounded by trees and a misty atmosphere.
    River Wye
    2 min walk - 0.2 km
  • Hay Castle
    3 min walk - 0.3 km
  • The Lion Street Gallery
    4 min walk - 0.4 km
  • The Warren
    11 min walk - 0.9 km

Getting around

  • Builth Road Station
    31 min drive
  • Cardiff International Airport (CWL)
    102 min drive

Restaurants

  • Antur Brew Co
    8 min drive
  • The Bull's Head
    11 min drive
  • The Treehouse Cafe
    9 min walk
  • The Cosy Cafe
    4 min walk
  • The Granary
    4 min walk

About this property

The Swan at Hay Hotel

  • Upscale hotel
  • A terrace, a garden, and laundry facilities are just a few of the amenities provided at The Swan at Hay Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy perks such as:
    • Free self parking
    • Full breakfast (surcharge), express check-out, and coffee/tea in the lobby
    • A 24-hour front desk, a banquet hall, and 2 meeting rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Free toiletries and hair dryers
    • 32-inch TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

Similar properties

A dining area with wooden flooring, green tablecloths, and wooden chairs.
The Castle Hotel
Brecon
  • Pet friendly
  • Parking included
  • Restaurant
  • Tennis court
7.2 out of 10, Good, 227 reviews
The price is NT$2,822
NT$3,387 total
includes taxes & fees
Oct 25 - Oct 26
The Castle Hotel
Compare similar properties

Frequently asked questions

Is The Swan at Hay Hotel pet-friendly?

Yes, The Swan at Hay Hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Swan at Hay Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The Swan at Hay Hotel on 2026/10/25 start from NT$4,180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Swan at Hay Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Swan at Hay Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Swan at Hay Hotel located?

Situated in Hereford, this hotel is within a 5-minute walk of Hay Castle, Hay Cheese Market, and Hey Butter Market. The Old House and Richard Booth's Bookshop are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Swan at Hay Hotel Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 176 out of 311 reviews
Rating 8 - Good. 84 out of 311 reviews
Rating 6 - Okay. 33 out of 311 reviews
Rating 4 - Poor. 16 out of 311 reviews
Rating 2 - Terrible. 2 out of 311 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful staff and lovely location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an amazing town with lots of great bookstores and other funky shops. Nice restaurant for dinner and breakfast, with public parking across the road (as well as somewhat cramped hotel parking).
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly team, great location, nice room with very clean linens.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely couple of days at The Swan whilst checking many of the book shops in town. The hotel is very welcoming and all the staff were very pleasant.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great restaurant at the property. Highly recommend!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay on Wye lovely, hotel well placed to walk around town and a path down to the river.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old Georgian hotel, clean and comfortable.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Swan at Hay Hotel couldn't have been better. The accommodations, staff, and location were perfect for our stay in Hay-0n-Wye.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bookstores - all in walking distance- and touring the Wye Valley
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, helpful staff - well tested, when we arrived a day early by mistake , but smoothed over in an instant . If you are in town for books - you could not have a better location, easy to dash back with your bibliophile hauls .
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hay

Really enjoyed our stay, staff friendly and helpful. Hotel full of character
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort away from home

A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and friendly- especially Sandy! Highly recommend
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay, everything completely satisfactory. Helpful checkout person.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky). Porter opened the bar late so we could have a few drinks after coming back from a wedding
Stayed 1 night in Sep 2025