Ratings based on 79 Verified Reviews

3.6 out of 5
93% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by Andy from Taichung

Don't Bother

Posted Jun 2, 2017 on Hotels
Dirty Room, not cleaned properly at any time during the stay, they never made the bed once in a week, lazy cleaning staff, breakfast was very poor, no choice, take it or leave it, no coffee at breakfast, had to supply our own. Small pool, never used it as the water was dirty. Spa tub on the room balcony, never used it as no privacy. Overall the place does not live up to the Hotel.Com overview.
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Nice family run hotel on route to kenting

Posted Nov 3, 2016
Pros: Nice well furnished rooms with bath tub in balcony. Rooms are tastefully designed and beds are comfortable.
Cons: Breakfast could have been in larger portions but that's just me as I'm used to eating large breakfasts. A larger clothes hanger on the wall and bathroom would be more practical.
Location: Hengchun is a small cozy town with nothing much to do. Rent a motorbike and explore the countryside. Go to kenting night market. Visit the park.
3 out of 5
by A verified traveler

Expected more, okay location

Posted Oct 6, 2015 on Hotels
My boyfriend and I stayed for 2 nights and felt a little disappointed. On the plus, the service staff were nice but spoke about as much English as we do Chinese, so communication was an issue. The downstairs bar area was nice and the outdoor private hot tub was relaxing. On the downsize, there was no safe in the room, the shower was very small, the towel hanger was inconveniently fastened INSIDE of the shower door. The complimentary breakfast was also not very tasty, I mostly ate dried toast and eggs with my coffee, none of the other Asian or Western fare looked appetizing. Lastly, the location was a decent 5-10 walk from Hengchun and across the street from a very good Thai restaurant. However, if you'd like to visit Kenting or any beaches make arrangements to rent a scooter or car or hire a taxi.
5 out of 5
by Theo from Taipei

Lovely place to stay.

Posted Sep 30, 2015 on Hotels
A great stay in all respects. Renting a scooter is advisable and easy to do close by.
4 out of 5
by A verified traveler

Posted Aug 16, 2019
服務親切,有問題都可以快速解決。 只是每天早餐都一樣,吃到第三天覺得有點膩
Comment from Hotel Management
Aug 18, 2019 by 前台, Hotel Management
感謝您的意見,我們之後會再討論改進喔~
4 out of 5
by A verified traveler

一切都尚可的雲起

Posted Jun 10, 2019 on Hotels
浴缸在室外(陽台),看得出清潔人員有加強清潔過,不過由於浴缸底部有煙蒂燙過的焦痕,心理覺得不舒服於是沒使用;房內的浴室有股淡淡的尿騷味,淋浴用的蓮蓬頭管子破了會一直漏水XD 屋頂的泳池只開到只到下午六點還是七點,根本來不及去,建議加長開放時間。 走路兩分鐘左右就有全聯、再過一個路口有7-11,很方便。 飯店自帶酒吧(讚XD)。 前台(吧台?)每個服務人員態度都很好。
Comment from Hotel Management
Jun 12, 2019 by 前台, Hotel Management
感謝您的評論,我們會再加強您讓您不太開心的地方,下次歡迎您在來入住:)
5 out of 5
by A verified traveler

Posted May 4, 2019
Bathroom equipment is old and the bathroom is not very clean
Comment from Hotel Management
May 8, 2019 by 前台李, Hotel Management
謝謝你的評分,關於浴室的問題我們會在改進,感謝你
5 out of 5
by A verified traveler

Posted Apr 27, 2019
Comment from Hotel Management
May 3, 2019 by 前台, Hotel Management
謝謝您的評分,有機會歡迎再來玩~
4 out of 5
by A verified traveler

Posted Apr 14, 2019 on Hotels
Comment from Hotel Management
Jun 13, 2019 by 前台李, Hotel Management
謝謝你的評分,我們會繼續努力
4 out of 5
by A verified traveler

Posted Mar 21, 2019 on Hotels
Comment from Hotel Management
Mar 29, 2019 by 前台李, Hotel Management
謝謝您的評分,我們會盡力達到更好:)