2/10 很糟糕
Julie
情侶出遊, 商務旅客
2025 年 7 月 29 日
The hotel didn't have any room for us, the called me in french, and send an email in french. (I don't speak french)
They would cancle our reservation on the same day of arrival, we could there for either reschedule our stay or get a full refund.
We were on our way to Portugal, and had a deadline, therefor couldn't we reschedule, and wanted our money back.
I wrote a message to the hotel via expedia (as instructed from the hotel)... No response.
I wrote to the again a few days later... No respond.
I wrote a review on google, the wrote back, that it was there office, who we should contact.
I'm still waiting for a respond from them, about refund for our canceld stay.
Julie
於 2025 年 7 月住了 1 晚